US Service Animals

My apartment wouldn't accept the letter they wrote. I've tried twice to get my money back. They just don't ever reply. If you live in Michigan, don't use this company.

Ever since Pumpkin (my Labradoodle baby) passed away four years ago, I have not had a pet. I had some pretty hard times afterwards and was in a tough position so my parents decided to get me another dog and they went to this organization. I am now the mummy for my beloved Zeus, a German Shepherd who is 1 year and 2 months old. Thank you so much!

Contacted US service animals for a Service Dog letter. Was taped in the initial conversation so they know what I requested. Waited for a call from Nancy Spitzer who denied my request. Said she could not provide that without Cerification of my dogs training. She fully understood what I asked for. Not ten minutes later I received a notice that she gave me an ESA letter. I did not want an ESA letter nor did I ask for one and now being charged the full price for what they wanted to give me. I feel baited and switched. I asked for my money back but was denied. I also feel the medical Profesdional Nancy Spitzer commuted an ethics violation knowing she was putting me in a position of being charged for something I did not ask for. She refused what I asked for and I have that on tape. This company preys on mental health patients because we are vulnerable.

Order Number *******. I cant thank you guys enough! The cost was great. I will save money by having done this immediately and my dog is certified! Thank you so much! Emotional support dog is real valid and saves me housing costs and eviction federally. Your people walked me through in minutes and did it for me. Very professional lady who helped me! She called me back in a month when I had the money on time and made everything possible. Totally worth it. Sheridan was my agent who helped me! She was amazing. I got a certificate, formal I'd card, collar, medallion and help! Thank you so much. I will do the video help online training course soon when I have money in a month asap! The proof attachments sent in the email stopped my apartments from charging me! Coda and I are greatful.

You do not need a ESA letter, go to your Mental Health doctor. Get a letter from them take to your land lord and give it to them ADA by law, will back you up save the money for pet food, this crap that the ESA letter is like a prescription, is crap

Real service dogs have to go through hours of training in order to become service dogs, and you have to be disabled to have one. They do not have to be registered under federal law, and this website is charging you money for a fake certificate and ID that makes you think you can take your dog anywhere you want. They only want your money. If you're genuinely interested in getting a service dog OR emotional support dog (two very different things), then talk to a healthcare professional. You may think you're doing no harm by registering your dog and taking it anywhere you want, but that couldn't be farther from the truth. Your untrained dog could easily be startled by, or be aggressive toward a real service dog in public. This distracts the service dog from doing what it NEEDS to do in order to keep its handler safe. Please do not buy from this website.

Kendra and Amelia were super sweet an helpful on getting me my Esa letters for my two cats. Definitely recommend

The process of getting my kitties registered was quick and easy. All of the staff were knowledgeable and friendly. Having the registration emailed to me made it super easy to send it immediately to my landlord. He accepted it and responded right away. Knowing that I have the agencies backing legally if I needed is also well worth the expense. Great job! Thanks.

Super easy process that will allow my companion and I peace of mind! Thank you! The website made it easy to make selections, and I recieved my phone call from a therapist within days! My apartment had no issue accepting my letter either.

Nicole helped me out to get my Obi registered for me, thanks so much for all your help and information!

Tienen un muy bien trato par a con los clientes y siempre te sacan las dudas que tengas. Y tienen muy buena presentacion

When looking into which service to use, this company got back to me quickly and was able to effectively help me get my animal registered. The woman who helped me over the phone was easy to talk to and had answers to all of my questions! This process was overall so much easier than I expected it to be thanks to US service animals.

I don't know why it's hard to get a refund i told them people wouldn't let me do short rentals or rent a house with my letter i just want my money back im going through a hard time and I need my money back

Edwin is a super patient and very kind person. I appreciate all the help you gave me to obtain the services of US Service Animals. Very grateful for Edwin's attentions. Apolo will be very happy for the services they offer.

I had a great experience they helped me out in everything I need and they were very nice as well. :D

After 24 hours of hassels I had to cancel my entire order and look for another way to get my dog trained and certified. Terrible people!

Do not use them. Company is a rip off.
I ordered an esa letter, I was told I would speak to qualified doctor. I spoke to an assistant lol received letter, letter looks janky as heck. Doctor is not even in my state. DO NOT USE THEM!

I had the pleasure with speaking to Mathew! He was so helpful and informative with everything! Felt like I was speaking with someone who was a friend!

THIS IS A SCAM WEBSITE. There is no such thing as a certificate or license for a service dog or other animal. For an emotional support animal, all you need is a doctor's documentation. For a service dog please read the information on ADA.gov website which explains all the Federal guidelines for a service dog: Legally, anyone with a service dog or animal can only be asked two questions: Is the animal a service animal? 2) What service does the animal provide? That is it. There are no such things as online registries such as this SCAM operation on the internet, yet I was badly scammed by this online registry. Other online registries populate the internet. They are all FAKE. BY FEDERAL LAW, you can train the animal yourself, BY FEDERAl LAW there is NO special license or official documentation you must provide. BY FEDERAl LAW no one can ask what your disability is. BY FEDERAL LAW no one is allowed to ask the service animal to perform any tasks. This organization has very friendly and courteous customer service representatives who will take your money for a 'registration' providing you with an official looking but FAKE ID, an official looking FAKE CERTIFICATE and an official looking FAKE dog tag with ADA imprinted on it. They will try to sell you $200 worth of required 'items; such as special dog leashes, collars, dog vests, kerchiefs, bowls, etc. all with their emblem. IT IS ALL FAKE. I contacted the local SPCA and found out about all of this as well as the Attorney General Office. I was badly scammed by this FAKE organization. Please follow the ADA guidelines under the US Department of Justice Service Animals, Title II and Title III. Most places are ignorant of the law. I was denied entry to my own doctor's office, a local hospital, a pharmacy, grocery store and more because I had a PET. My service dog is highly trained. She is not a PET, she is a service animal. Do not get involved with this internet organization because they take your money and run with it.

I just wanted to write this review to inform you all of how amazing of a doctor she is. If you need an ESA letter for housing, this is the place.

Spoke with an an actual therapist who provided me with an official letter. Everyone I spoke to was kind and very helpful.