My apartment wouldn't accept the letter they wrote. I've tried twice to get my money back. They just don't ever reply. If you live in Michigan, don't use this company.
Tip for consumers: Don't use it if you're from Michigan.
I apologize for the inconvenience and any issues you have encountered. We have refunded 100% of your order. Depending on your financial institution you should receive the funds back in your account in 3-5 days.
Additionally, we will promptly launch a full investigation into our customer service team to find out where the disconnect was. Thank you for bringing that to our attention.
Thank you,
Jim Benson
Chelsea Has Earned 1 Vote
Chelsea C.'s review of US Service Animals earned a Very Helpful vote
Hello,
I apologize for the inconvenience and any issues you have encountered. We have refunded 100% of your order. Depending on your financial institution you should receive the funds back in your account in 3-5 days.
Additionally, we will promptly launch a full investigation into our customer service team to find out where the disconnect was. Thank you for bringing that to our attention.
Thank you,
Jim Benson