Do not use them. Company is a rip off. I ordered an esa letter, I was told I would speak to qualified doctor. I spoke to an assistant lol received letter, letter looks janky as heck. Doctor is not even in my state. DO NOT USE THEM!
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Empty.
After 24 hours of hassels I had to cancel my entire order and look for another way to get my dog...
I don't know why it's hard to get a refund i told them people wouldn't let me do short rentals or...