USPS

I scanned the qr code on an outgoing package. It took me to a webpage. I filled in the data requested. It was implied that a carrier would come upstairs in a highrise to get packages, which was not my understanding. When I finished filling out the form, the page said it was "processing" forever til I gave up. Nothing that data intensive was happening. Typical USPS website malfunction, at the critical last step and for no reason.

5/24

New review
I appreciate USPS, but their online feature to reschedule a delivery failed. It does say that you have to reschedule by a 2:00 am for "same day" delivery. OK. I scheduled a redelivery before 11:00 pm the day before my time. I went through their numerous arcane steps, including "reviewing" AND "confirming" the redelivery instructions. A pop up came on the screen saying this "service wasn't available" at this time. An online scheduling service wasn't functioning at a certain time? I noticed then that it said I had to reschedule a delivery before 2:00 am CST (Central Standard Time) for the "same" day. It had been the day before my time. My time is five hours before Central Time. This is all done by computers. 11 pm the night before is plenty of time. What does Central time have to do with Hawaii?

The system also said that if I did this after 2:00 am CST the redelivery would be pushed forward to the following day. OK. It wasn't though. The scheduling function was just unavailable. So no redelivery was scheduled. Yuck!@#₹%&

Trump didn't get much right when he was president, except abolishing the USPS, a federal agency that can only get close to balancing its budget by whoring out its drivers to bulk mail spammers. Without those revenues, the ones received from the obnoxious catalogs, flyers, and other crap, the postal service would serve no purpose. I recently weighed a month of mail - 99.23% was junk mail and went straight to the trash. Try unsubscribing to this deluge of crap - impossible. And to think it is our federal government that is shoving this $#*! down our throat. Imagine the harm to our environment, the tons of unread material filling up our landfills all the while the US government wants to arrest climate change. Hey, how about starting by abolishing the USPS. Between UPS, FedEx, and Amazon Prime vans there are ample ways of delivering snail mail, but truth be told, all of those messages could and should be sent electrically - better for the environment.

So first they told me they don't have a full address from me so I call and call and there's no way to actually speak to someone. And now they just have my chain on hold. Pretty sad you can't get ahold of anyone. All these companies with money but yet can't get it together.

Ive been a postal employee for 7 years now. I have degrees, certifications, training, and experience working in the I. T. field. But despite having that i cannot get any I. T. jobs i apply for, within the postoffice. Im always told "not recomended by selection commitee" i dont even get the opertunity to interview for the job postings. Yet other people i know who kiss $#*! and have friends and or relitives higher up are getting jobs with ZERO experience or training. Its all about who you know i guess.

USPS used to not be too bad. But here recently my orders have been sitting in transit for WEEKS with absolutely no update at all. I mean I know it's a busy season but we would like to know when we are getting our packages. Most of them won't make it here in time for Christmas at the rate they are going but I won't know because the tracking just stops. Mine has been sitting in transit and the Richmond facility for 12 days now - and I live just outside of Richmond so there's no reason I shouldn't have received it. I have had no updates since December 4th on my package. Others haven't even shown up from November and I know for a fact I won't get my last order from the first week of December.

Recent experience for many customers has been:
Constant Delays.
Unreliable Handling Times.
Poor package handling.
Unprofessional Employees.
Ever-Increasing costs for NOTHING.
BUT:
"Oh, we can trust the post office with ballots for the 2020 election!'
~self-serving politicians & their msm lapdogs
It was 1/2 way decent from about 1999 to 2009.
But NOWADAYS:
Get REAL!
The United States Post Office hasn't been THIS BAD since the late 70's/early 80's

UPDATE:
The USPS was considered "a reliable source for the 2020 mail-in election" BUT an item I ordered in Massachusetts went to FLORIDA "in transit" & I reside in PENNSYLVANIA.
There it has sat for 3 days.

How "reliable" is this useless parcel carrier?
UNreliable.
Pay a few dollars more & use UPS for parcels (still use the post office for letters, I guess).

If you wonder why I DON'T recommend FedEX... just look at my review of continuing experience issues with THEM.

Heck... DHL is more reliable than USPS OR FedEX.

The U.S. Postal service has become a total nightmare since DeJoy was appointed.
On May 6,2020, the bipartisan USPS Board of Governors, all selected by Trump and confirmed by the Senate, announced DeJoy's appointment as postmaster general and CEO, despite concerns about conflicts of interest.
I mailed a package on December 12th by U.S. Priority Mail, and Registered, to make sure the item was delivered promptly and safely. The receipts show delivery was to be on Saturday, December 16th. It is now the 23rd of December and it has yet to be delivered. The package left Florida and has circled the entire Eastern section of the state of Pennsylvania for 5 days now, and is still headed to another facility with no date as to when the package will be delivered.
I have given the USPS the benefit of the doubt on numerous occasions. Last year, as I watched on my cameras, they delivered a package to me in a clear plastic bag. When I retrieved it and took it out of the bag, the smell of urine was so strong I vomited! I put the package back in the bag and filed a complaint. I was reimbursed the cost of the item, but not the postage I paid. The postal service never came to pick up the nasty package, and it sits in my shed as evidence to this day. I've also kept a video recording of a package left in the rain and I'm thinking I should put it on the Internet for all to see how disrespectful the United States Postal workers have become under DeJoy.

I dont know about anyone else but all I can say is that it should not take 3 weeks for a letter to arrive sent from a city 2 hours away.
I do a lot of auctions both buying and selling and I have not received 4 packages and 2 sent packages have vanished as well. Seems like they just vanish in thin air or still sitting in another state in the lost mail pile. Be patient they say, someone will find it and you will receive it. Really? Its been 3 months! Or file a claim my postmaster tells me. Kind of hard to do if you are not the one who bought the shipping label as that is required to collect the insurance money. Don't even get me started on the informed delivery. Every morning I receive an email telling me what will arrive in my mailbox. Last week alone 3 packages were to arrive so they said, yet I received zero plus missing mailpieces. I have to track each and every package daily which is a huge hassle just to keep atop of my purchases. When I see them just sitting around I have to put in a search request and that happens each and every week. I realize that the postal service may have issues because of covid 19 but to lose mail and packages on a daily basis and the time to deliver the mail is totally unacceptable. Priority mail is delivered not in the time frame of 2-3 days but at least 10 business days.
I try to use other mail services when its an option. I know that UPS will not lose my purchases nor take a month to process it. I use to think that they were slow! Super quick compared to USPS!

So, on 10/29/20 I went to the Post Office to ship a package to an address in Florida. While I was there I was presented with the option to ship it standard or priority. I chose priority so it would arrive on Monday the 11/2/20. I checked the status on the 11/8 just to verify it arrived on 11/2. Low and behold I found that the package left my local post office and the distribution center only to find a delay in arrival. This message continued through the weekend. So, on 12/9 I called the Post Office to see what the problem was. The guy on the phone told me the package must be lost and he needed to submit a trouble ticket for the local Post Office to find it. So, there is nothing I can do now but wait. I called the person I was sending the package to and he said this is the 4th one that the Post Office has lost. So, it seems the post office is no longer reliable for package delivery. If I were you I would not ship anything via the Post Office unless you are OK with it getting lost. Remember the Post Office is a government office that is not responsible or accountable for anything they do wrong. You can't even sue them. My post office (Arlington Heights, IL) is probably the worst Post Office in the state. Even the news did a story on them since there were so many complaints. This is the Post Office that is supposed to find my package. Yea Right?

Over the course of the last few years I have become more and more bothered by the attitude and commitment to public service by the USPS. When my Grandfather worked for the Post Office during the 1930's through the 1950's there was a pride in performing tis vital public service, and that commitment toward service was enhanced by the USPS inspectors watching and investigating to ensure the job was being done properly. Now there is, apparently, little to no oversite. If you go to the USPS website to report a problem or concern you may fill out screen upon screen of information outlining the issue, at the end you key in to submit the report and (maybe it just happens to me) there is some glitch and the system is unable to process the report. If you try to report an issue through the Postal inspectors website you may get the report submitted, as of now I've gotten e-mails from several different offices of USPS telling me they are investigating and will contact me soon. Please forgive me if I don't hold my breath in anticipation. One last area or issue is package delivery, since last November (2023) I have placed several orders online that were shipped via USPS. The packages get here, there is a note in my mailbox that there was no safe place for delivery. Now the apartment complex where I live have a rather large number of post boxes for delivery, as no surprise, a box for every apartment. Additionally there is a second group of larger boxes for packages that would not fit in the regular box, I know they are there, I see them every day, and have had packages delivered there before. For some reason the person contracted to the USPS will not deliver to these boxes, and have never given any reason for the refusal. It ain't my Grandfather's Post Office.

You think we could have some control that it is a government organization-- (wink wink) ;) However, it seems that it is far from true or that you would think the workers have some ethics. My experience in the last two years is that we will get tracking notifications that a package is delivered and nowhere to be seen! Lately, they now give you descriptions such as "front porch" when a house HAS NO FRONT PORCH" LOL! So when you try to call customer service - you get an automated computer that has it the only goal is to keep from a live person! Hahaha! Just a clue- I got to a live person only by asking for an agent which was NOT an option!;)
However - I wanted for longer than 30 minutes and I heard the music pause 3x which means that someone did come on but did put me back on hold so it did not look like I was holding for that long. Aka- if their system records time for holding calls. Maybe we need to put our tax dollars somewhere like into a private service or pay people who are being truthful. I will be happy to give my money to fed ex or ups from now on because for #1 I know that their customer service I have gotten in less than 5 minutes and #2. I will get some results plus they guarantee delivery. Wouldn't that be a novel idea if our post office actually would deliver its packages without US paying for tracking to keep them accountable for their losses and STILL not get their jobs done? :( LOL

Have had a PO Box for 40 years at the Methuen PO. Their pricing has gone up from about $10 to over $300 annually. Most costly PO Boxes around! The lines are out the door if you have to use the window...I typically have to visit 3 times before I can pick up a package due to a notice.

Today, on my 3rd try to pick up my two packages, I encountered a pissy 20 something year old at the counter. I gave him my slips and he came back with one package. He said he couldnt find the other one. He said he would put another slip in the box if they found it - I said I didn't I wasn't interested in that. I asked whether he could look again. He was pissy and said that Oh Well, I will look again, and in sort of disgust and knowing he wouldn't find it, he went to the back and indeed found it. I said that gee, I guess it was back there or something similar. He said that it wasn't in the correct place. Of course, maybe he didn't look in the area where items had to be signed for... So I DO NOT WANT TO HAVE ANTYHING TO DO WITH THIS POST OFFICE and will be cancelling my PO Box and changing everything associated with it. It is too much work to have to wait in long lines or come back numerous times, just to have a pissy employee give me lip and attitude.

I'm writing this review for the 6013 Benjamin Rd. Ste 202 Tampa, FL *******-5175 location because this is the address of the post office that is on the letter I received three times, I can't find the 3rd letter) and I'm very confused about it. I have never physically went to this location. My name is Tiffany Kirkland I recently moved to my current address on 11/17/23 I have been struggling with the USPS about changing my address. I went to the postal office located in palm springs FL, lake Worth FL, and Miami FL; first time I went to lakeworth location I also picked up my mailbox keys, I showed them my lease and my driver's license. A few days later, I received a letter to the address i'm currently living at, saying I need to go to the post office and show my ID, which I already did when I went initially, but okay...so I went to the palms springs location, presented my lease and my ID, with change of address form, a few days later, I got the same letter in the mail, again saying I need to come in and show my ID, so I went to Miami location post office, showed my ID again... I received the same letter in the mail, I don't understand why I keep getting letters saying I didn't have my ID or additional identification is needed, when I presented it each time, I never had this much trouble changing my address in the past, im not sure if this is some kind of joke, but I can only assumed it's because of lack of training or intentionally. Meanwhile I probably won't get my W-2 so I can file my taxes or any toll charges that I may have. I have been trying to contact places on my own to change my address myself, it's been three months now and still no address change.

In a nutshell, poor tracking system, delayed or lost items. Based on my own personal experience with this postal service I would avoid at all cost!