UPS

The package is Delayed by three days, The website has wrong information, Their a Customer support is in Philippines (waste of time). I make sure not to USE UPS in future. IT IS A NO NO

So I'm waiting for a package I ordered which never arrived, called in tracking # only to be told it was delivered to my door and signed for. Called UPS customer service, told them I never received the order and NEVER signed for it either, I was speaking to an extremely rude argumentative combative Asian whom I could barely understand, I asked her to verify the address it was delivered to, she let out a exaggerated sigh then said HOLD ON! Put me on hold for 10 mins then returned to say, "your package was delivered to your door then slammed the phone in my ear, WELL $#*! UPS AND THE 3RD WORLD call center, I drove up to the local UPS store talked to them, they openly admitted that the call center SUCKS and they CONSTANTLY give out false information, I then spoke to a manager who tracked down who exactly delivered my package to my doorstep, well it was delivered to the wrong house on the wrong block and it wasn't signed for. $#*! UPS AND THE SORRY $#*! LOSERS THEY HAVE WORKING FOR THEM. NEVER EVER USE THEM FOR ANYTHING

Waiting for my parcel 2months, didnt even delivered to my house, when I paid for that, just leave it in a random grocery place wich never is open.

Waiting a UPS Ground delivery, ETA was two days ago with status "Out for Delivery" ever since. Would be lucky if i even get it this week (today is monday).

First time using UPS and definitely the last. Between the lack of communication and being told my package will be delievered "tomorrow" everyday for more than a week is insane! I paid express delivery and was told my parcels were to arrive in the UK the day after I arrived. It had now been 3 WEEKS and I still havent recieved anything. I was told customs wouldnt release the parcels because thet were waiting for another form to clear it. The agent who was looking after my case was not helpful and would ignore my questions when he couldve told me 3 weeks ago the steps I had to take to obtain this information (luckily on the 5th attempt another agent was nice enough to give me the correct number and process to follow). Today they decided to deliver my parcels without giving me notice or a timeframe. As I was tired of waiting around for 3 weeks I wasnt at home. UPS has beyond horrible communication and was not straight forward at all. It shouldnt be the customer's responsobility to constantly be chasing this up.

UPS Hungary is the most pathetic service one can have on Earth. I shipped a package after paying 150 USD from USA to Hungary. It reached to their Budapest store which they call Vecses in six days and the package is lying there for the last ten days without any headway. They play dirty tricks. First they say the name of the receiver is incorrect, once you update it then they say the address seems to be incorrect, once you update the address then they say that there is no phone number of receiver on the package. I told them that on the airway bill it is mentioned but still they would insist to provide. Once you update the phone number then next day they say the receiver has requested to reschedule the delivery!, they then schedule a delivery but no one comes! They again say on their tracking web that a new reschedule is in progress. I have called their support centres 50 times to check what's going on? The call center from USA respond but say that they have no direct contact with Hungary center? But also make promise to help. The support center of Hungary don't hear a call, they receive the phone and put it on the side without answering anything. I have read in the reviews that these people are thieves and do the same tricks and then steal the package after declaring it that no one received it. You can not find any UPS mail address to report this matter directly instead you get Robot replying you standard answers and they don't even understand what you are trying to convey them. It s my humble request to everyone that please do not send your package to Europe through UPS especially to Hungary. HUNGARY UPS is a monster, it eats whatever it receives. They do not care that how much agony one can have if he has to go all this fraud. I pray to God to guide them and teach them how to do their jobs honestly. I will certainly take them to the task as I did not earn my money through fraud or cheating.

This place sucks! Horrible horrible customer service and never got my package delivered! You cannot count on this company to send your stuff on time!

Absolutely terrible service……customer service is just as bad and can not nor will not make an effort to help.

UPS is the most unreliable carrier with the most unknowledgeable employees that I have EVER dealt with. They skipped over my house 2 days in a row for a pick up that was ordered on Friday! I spoke with Supervisor after supervisor, obtained a case number and a guarantee that my packages would be picked up today! WRONG, and not only were they skipped over AGAIN, but the next supervisor that I spoke to, Regina in the #UPSFtWorthHub said that now "mysteriously" she doesn't show ANY of the 5 tracking numbers to be ready for pick up? WTHeck? Did they delete everything after I spoke with the 3rd supervisor? I have been held hostage for 2 days now, even afraid to go to the bathroom because I was afraid of missing the driver...
I would not be as upset as I am if this was the first time that this has happened but it's not it has happened at least three other times. #UpsFtworth needs to get there act together! As the photo shows... Scheduled for pick up today, but Regina says she doesn't see ANY pick ups scheduled...

Long story short, I bought an apple pencil from APPLE. The product was being delivered two days after which is why I chose to buy through Apple to begin with. They send me a notification on my phone saying there was an issue delivering the package to the location. (Mind you, I have a private driveway far away from the road away from any of my neighbors and also a dog who is so temperamental when it comes to people knocking on the door she goes bat $#*! insane.) I call Apple and they tell me it wasn't a signature release package so I should make a complaint to UPS about them not releasing the package. I called UPS and not like you can even get through to anyone who fully understands what you're upset about to begin with... But he tells me they will be coming back around to try again and for me to sign the note they left on my door. I tell him "Yeah he could have left the package exactly where he decided to stick a sticky note and NOT KNOCK AT ALL TO SEE IF ANYONE WOULD EVEN COME OUT TO GRAB IT" and he just goes "I'm sorry for the inconvenience but he will be able to come back to deliver that package to you ma'am" I really shouldn't have to sign anything seeing as how this package should have been released to my address as soon as he was on my property. This is terrible protocol and this is probably the only courier I've had issues with since I was young. DONT RECOMMEND

Never buy an Ecotric Ebike. On 9/11-23 I purchased an Ecotric Cheetha for $660 from Walmart plus another $60 for 3yr waranty from walmart coutesy of FAMETRADE LLC. When i opened my door to get the mail i notice a sticker from UPS on my door. After checking my doorbell camera it looks like the UPS driver just left the sticker on my door and never rang the bell or knocked. Its 115 degrees in AZ and the bike weighs about 100lbs in the box. The UPS sticker clams they would return the next buisnees day. That was the last ive seen or heard from them. I filed a claim and it was closed without any contact or actionable request almost immeditialy. I finally got my money back after blasting their LinkedIn account.

Delivery is always late and if you try to call them to change the delivery date they don't really care.

I waited for the parcel all the morning at home in the timeslot UPS indicated me.
Nobody rang and tere was no delivery.
Then I received an email from UPS saying that I wasn't at home and so they couldn't deliver and that I had to go to the UPS Access Point to take my parcel.
ABSOULTELY FALSE DECLARATION, I WAS AT HOME exactly for waiting the parcel and the courier never rang!
I have no problems with any courier, only with UPS and this is the second time that they do this pantomime!

I don't think there is anyone there! No live person! Called numerous numbers…. Same recordings…. Yeegads! It's a wonder anyone gets any service!

Could not get refund because I waited 17 days to apply.
I should have known better i used to work there and I always use FEDEX but I was in a hurry and they did not have anything close.
DONT USE THEM

I really wish someone could explain to me how these scammers can use a logo of a company as big as UPS?

Theyre pretty slow mentally and physically. They seem lost and the address is very straightforward. Idk if I'll ever get what I bought and paid for.