UPS

So I called to check on my package to see where it was bc it stated in was in Lake Charles where I stay. And why they had a delay with Trailors. Well I was told it was in New Orleans on Plane and then on a train and when I asked to speak to supervisor Rosanna got very rude. So I had to keep asking her and tell her to do her job that's what she is there for I tried to b as patient as possible bc I done heard a lot of ppl gettin crazy with them on phone well she finally put supervisor on phone and not once did she listen to my complaints or even let me talk to her to explain my issue all she did was out talk me like I was a child that was not professional so when I started getting crazy and cursing she wants to tell me that I'm not being professional well sorry but where you being professional to me not letting me speak or explain anything well no you wasn't so me being nice and polite went completely out the window. All I wanted to know was why it stayed my package was in Lake Charles but then all of a sudden as they say in New Orleans on a plane or train they so say when I got an update saying it was a delay with Trailor and my package. They don't help they are very rude and they don't care. I hate going threw ups fed ex and usps or 100 times way better then them and they explain and help you figure out the issue better then ups. I don't even see why ups is even open or they need to herons some better works with better attitudes that help ppl understand bc there attitude makes them and the company look very bad and ppl not wanting to go threw them at all

I had my birth certificate expedited and was supposed to receive it on a Friday. The driver marked it as "delivery attempted" although there was no delivery attempted. The were to make a second attempt Saturday, same thing, marked as "delivery attempted" but no one came. I called that Monday when they were supposed to make the third and final attempt, and they said that it would be delivered that day and that someone would call me back in 2 hours to follow up. No one called. 2.5 hours later I call again, given the same song and dance, it will be delivered today and someone will follow up in an hour. No one came, no one called. I called again. Now they're telling me at 6:30pm that the driver has 30 more minutes to deliver. No one ever came. Now they're telling me the package is "lost in transit." I honestly think this is super suspicious and think my birth certificate may have been stolen by the UPS driver or something shady, because it doesn't make any sense why they're lying about making attempted deliveries and then suddenly it's lost. I called the shipper and informed them, they sent me another one, against my wishes to send Fed Ex, they sent UPS again. Now UPS is telling me they have no record of this second shipment that's supposed to be delivered today, now Wednesday. I have sent dozens of emails, all telling me the same thing, asking me to contact the shipper, basically telling me to clean up their mess and take responsibility for them losing my mail. I am beyond furious. DO NOT USE UPS. No I am at risk for identity theft. And no one knows where my first or second birth certificate is. $50 gone as well, with no resolution.

Took more than 3 weeks. No tracking link. Left delivery on wrong address. Book inside package got wet.

Stop using UPS. Earlier this month I was harassed by a UPS driver on the road. As I drove at the speed limit toward my home, he flew up the road behind me well over the limit. He then began tailgating me at a very unsafe distance. When I slowed behind a turning car in front of me, he attempted to pass us by driving on the shoulder but did not have enough room. That led to him blasting his horn at me. He then continued tailgating me until I turned on my directional indicating a turn into my driveway. He then crossed a double-solid line to pass me illegally on the left, nearly side-swiping my car. I decided to follow him to get his license but was unable to catch him even though I was driving 10 miles over this speed limit of 25 mph because he was driving so fast. Luckily, I caught up with him at a traffic light and got his license plate number. I approached his truck and told him I was filing a complaint against him. He bragged, "You won't be the first or the last." That's how confident he was he would not be held accountable for his reckless driving. He was right. I immediately filed a complaint through the UPS website. Within a day I received a message stating, "Thank you for contacting UPS back, I have successfully sent an urgent message to the UPS center, and we can take action as soon as possible for this inconvenience. I see you will be contacted by the UPS center via email for additional action, and commitments related to this incident." Since then, I have heard nothing. Repeated emails have also been ignored. Now I am seeing ads encouraging people to become "Hero UPS Drivers." UPS clearly cares more about cowering to their union and drivers than they do about public safety and customer complaints. Boycott UPS. Use DHL, FedEx or the USPS. Do not do business with this company.

I can't access to my bills online, I don't have easy access to customer services, procedure to login are super complicated,

They are late for delivery for a week now. They move the delivery later everyday. The website is hard to use.

You never read the details of the location and act like there's no info, you guys should shut down ty

Useless as they come. Tracking numbers that are incorrect consistently. Little to no customer service. Canada post is more reliable.

Ups always says that they will deliver a product on a specific day yet you will have to wait days later to actually receive your order

I really had not problems with them. Maybe one time I had to intervene to find my parcel but in general they are trying their best.

I will never order anything if it has to come through ups service is terrible all the way around I will never do business with them!

My coat came covered in wrinkles. It was totally destroyed on its way to me by inept ups transport care

STAY AWAY!
Worst delivery service ever. If I could put MINUS 5 stars out of 5, I would do it.
It is not the first time that I have an issue with UPS, but this time I decided to step in and write a review:
I live in a 400 units building.
1- The agent in charge of the delivery to our building put a notice ON THE WALL DOWNSTAIRS stating that I wasn't home for the delivery. I did NOT leave my apartment the whole day and even more, on the building's door, there is a screen with dial number connected directly to my phone for the delivery (number specified on every package) that has never been used. I had to drive FAR from home to pick up my package.
2- Today, in front of the building two BIG packages (not mine) were in the middle of the corridor, one of them broken. I called the UPS customer-service center to discuss these issues, and they refused to even discuss or take notice to do something about it, giving me the excuse that it was not mine, and that they did not care about it until the write full owner made a complaint. They didn't even understand that my problem was that I had that happened to me in the past. All this to say that I would like it to stop. From now on I will do whatever it takes to avoid using UPS.

Bad service ever they don't have any costumer service & responsibility I call them couple times when askm why my order delayed agent hang up phone