I have nothing but praise for the team at UPrinting. Every order has been handled perfectly and delivered on time (unless I did something stupid and the UPrinting team had to fix it!) My current (and future) go-to for anything printed. As a small nonprofit
UPrinting has consistently delivered quality printed brochures with quick turnaround. Anytime that we've had to make last minute changes or edits, they have been very receptive to design modifications and still been able to ship ontime. I will continue to use UPrinting for all of our needs.
Online template is easy to use and if there are issues, they contacted me directly to resolve it quickly. Overall great price with a low minimums compared to other places. Been using Uprinting for the last 4 different projects now and more is coming! Highly recommend it!
Awesome customer service! Had to edit after placing my order, no problem within 2 hours copy proof
approved, processed and sent to printing. THANKS!
I could not recommend UPrinting highly enough for businesses who are looking to create custom stickers! The stickers came out exactly as I wanted them to. The print was flawless and the turnaround & delivery time were speedy. They even offer free proofing so you can approve the final design before they produce it! My shop *******@brokebaddieresale on depop and they did my logo justice!
These guys always get it right, and answer any/all questions in a satisfying, timely way. If you communicate properly with them, they will work with you to make your ideal print happen. I've used them several times now and have been very happy with all results.
Product came earlier than expected. Print looked fairly decent. Magnets were not strong at all. When sitting stationery the magnets would slide down the vehicle, and they promptly fell off of vehicle during light driving speeds. They were only on the vehicle for three days before they fell off. Was unable to recover them when they fell off, and now I'm out my magnets and my money. Would not recommend getting magnet decals for your vehicle from UPrinting.
Had UPrinting make me a 18"x18" from an image that I created. The product I received was exactly as expected, high quality and very promptly produced and delivered. It was exceedingly well packaged and arrived in perfect condition.
I ordered two 10 by 10 step and repeats from U printing and they came out in the best quality. Not only that the way they were delivered was in such good packing. When we had to open and set them up on the day there was no creases in the sign. Super reasonable price as well! I will be back. Thank you
I ordered 500 brochures from UPrinting.com on February 16,2011 for an amazing price on the most basic paper they offered and I have never been more satisfied with an online purchase. They were sent on February 21 and FedEx showed up on February 25. I looked up reviews on their website and I found all positive feedback but I did not expect the amazing quality I received. The background was black and the writing white and red which worried me because I read about possible blurs and ink leaks, but neither of these were present. I rate UPrinting.com with an A+ for brochures (since that's all I purchased so far) but I will definitely be finding purchasing more stationery through them.
I ordered Fold over Necklace/Bracelet. I received unglue Fol dover Necklace/Bracelet. The company wants me to glue or staple them myself. What's going on with these Companies lately? Is it really inflation that makes them acting this way. I lost my money.
Updating review: Amber from UPrint contacted me and offered a credit toward the order I wanted to begin with. She was courteous and responsive. I am relieved that what I wanted was a reasonable price. She was able to show me the selection that I apparently made but this selection is not viewable on my order. Be very careful when you place an order to be sure that it is what you think it is! I would recommend calling a representative to be sure that you get what you want vs ordering online without this additional guidance. I do appreciate the response that the company provided.
Original Review:
I ordered notecards from this company. The cards arrived and are beautiful but they are not folded. The representative insisted that I should have known based on the specs that the notecards were flat. There was nothing in the specs that indicated that the notecards were flat and not folded. My understanding of a notecard is that it is folded and a postcard is "flat". The specs did not say "flat" and they did not say "not folded." The representative continued to insist that I should have known based on the specs that the notecard was actually a postcard.
I spent way too long on the phone discussing this with the representative who eventually offered me a 20% discount and the advice to call them before placing my order next time. I will not be placing another order with this company and I have paid for something I do not want.
Hi Kristin,
Thank your for your honest review. We apologize that your notecards were not as expected and for any confusion regarding the product. We would like to talk to you further about your order and see what else we can do for you regrading this matter. Would you be able to update your review with your order number so that we can locate your order and reach out to you directly?
Customer Care
**We have located your account and well be sending you an email shortly.
I ordered two 24x36 posters for my office and once again UPrinting nailed it. Not only did the customer service team help me ensure that the posters could be proofed, but they also helped answer all my questions, then the team behind the scenes printing the posters corrected a minor omission on my part, they didn't make me start all over, they fixed it, and I couldn't be happier with the final results, the posters are beautiful.
I use UPrinting for all my customized boxes. The user interface on their website is fantastic and all the jobs have arrived quickly and error free.
I ordered notepads for my work and we could design them exactly how we wanted them! We love the look and they feel like quality printing.
I ordered custom grocery list notepads and the process was very smooth. I appreciate the attention to detail proofing my design and I could not be happier with how the notepads turned out! I thought the prices were reasonable and the whole process was fast. I will be ordering again soon!
I ordered two different rolls of stickers. And they're terrific. But one order came rather quickly and apparently they forgot about the other. On the plus side, once I called after a few weeks, their customer service fixed the issue --- and in this day & time, it is noteworthy that when I called customer service, I spoke with a real person without going through any bots or anything. They just answered the phone; and they had the power to fix the problem. Anyway, I will be happy to order from them in the future.
Website was clunky but passable. Over half of the product specs I selected/set where completely different when I received the order confirmation. It took an additional 20-minutes on the phone to resolve the issue. I had to walk the customer service rep through the mistakes, and he struggled with concepts like "landscape" or "portrait" orientation, didn't understand margins, and failed to to recognize how changing the orientation affected other selections.
Hello Pete, Thank you for reaching out to Uprinting with the concern about your recent order. Could you please send us a direct message with the order#? We will be happy to review them and follow up with you. Thank you, Customer Care
Answer: The flyers and labels are very affordable and the quality is very good.
Answer: Very easy in my experience. I called once and was able to talk to a live person within minutes.
Answer: While we try our best to keep shipping costs down, there are various reasons that can increase shipping costs drastically. However, we completely understand the hassle of high shipping costs and are always looking for new ways to keep those down.
Answer: No discount and yes shipping was expensive but the overall experience and service was so worth it
Answer: No, not a scam. However, they're just not a very good company.
UPrinting has a rating of 4 stars from 291 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UPrinting most frequently mention high quality and delivery time. UPrinting ranks 10th among Printing sites.
We're glad to know that we have met your expectations, Gerald. Thank you for the leaving us a feedback. :)