I commissioned a very small, super-quick turn print job over the holiday season, and kept my fingers tightly crossed that UPrinting would come through for me as they have in the past. I needn't have worried because of COURSE they did! The job was executed perfectly and arrived perfectly on time!
Very easy to use and accurate depiction of what I wanted. Fast shipping. Will use again.
I've been a UPrinting customer for over 10 years, and I've been able to resolve issues with them before in a satisfactory way. Unfortunately, that seems to have changed in recent years. They sent me egregiously misfolded products (hello quality control?), and reacted with suspicion and incompetence when I reported the issue -- as though I had some control over their folding machine?! After a weeks-long back and forth, they refused to offer any discount or refund, responding instead with defensiveness and stonewalling. Mind you, these are holiday cards, so this huge delay has a serious impact on my ability to use the product at all! After 10 years and thousands of dollars spent with this company, I'll never use them again after this interaction. So disappointing.
Order arrived faster than estimated and exactly what I expected. Great experience that I would use again!
UPrinting went above and beyond to get my print jobs right. Very high quality and quick. I appreciate their high level of service.
Uploading was easy, proofs were emailed, production and shipping was a breeze and delivered when they said they would.
I was pleasantly surprised by the quality, quick turn-around and very good price point. I ordered a bunch of labels for wedding favors and needed them done well and fast. I will use them again for future projects!
My experience with UPrinting has been excellent. They offer a variety of options that makes easy for you to design your product.
The products are of great quality for a reasonable price.
Uprinting is showing low prices for printing to be market competitive and then making up for it with OUTRAGEOUS shipping costs. I was quoted $220 for shipping that will be <$40. I'm fine paying a handling fee, but be transparent! Quit trying to PAD your revenue with shady shipping fees.
I order my all fine art prints from uPrinting, and they always deliver fantastic products. But the best part of using uPrinting is the wonderful customer service; they solve all my problems and always make me feel important and valued.
We have been very impressed with the quality of the materials from UPrinting and the prices. Shipping is quick and reasonable. Our customers also love these materials, too. Thanks, UPrinting!
Spent about an hour online designing what I wanted (probably could have done it faster, but took my time to make sure I got it right). Placed order, Got an approval later that afternoon, My items were in my hand in a little over a week. Better option than before. Will definitely use again...
We were reprinting a banner in a slightly smaller size. The customer service representative I worked with set this all up for us so we just had to make the payment. Great service!
I'm elated with the final product from UPRINTING. I submitted a photo that was too large and UPRINTING went above and beyond to rescale the photo and print it on a banner.
Friendly and professional experience when ordering our Cape Cod Cannabis glossy stickers! They came out great and exactly how we ordered them with PMS color matching, size, quality etc. Fast turnaround time as well. Will order again.
I ordered two different rolls of stickers. And they're terrific. But one order came rather quickly and apparently they forgot about the other. On the plus side, once I called after a few weeks, their customer service fixed the issue --- and in this day & time, it is noteworthy that when I called customer service, I spoke with a real person without going through any bots or anything. They just answered the phone; and they had the power to fix the problem. Anyway, I will be happy to order from them in the future.
I don't really get all of the bad reviews. I have been using Uprinting.com for years... like over a decade. I have found results are more consistent than other online printing companies... like when I have to reprint. I don't really remember every being disappointed. It isn't like the old days when a company would pay me as a designer to sit at the printers for half a day to proof and sign off before they run... but then again, there is an enormous price difference from what printing used to be.
Trust me, just go somewhere else. If you cannot see the actual proof before hitting submit; like where the hole is and the orientation of the tag, then just pay more to have that option without the threat of it taking longer. I should have known better. I went back and forth on whether or not to proceed without seeing if I had the orientation was correct... and I can't explain why I went here now. The picture shows a general tag with the hole punch on the short end. That's not where the orientation starts for them. I'm not even in website design but I know I would ensure the customer could see what they were getting before hitting submit.
I recently ordered a 16 x 24 enlargement. It was an easy process and the cost was very reasonable. The print was high quality and delivered on schedule. I will definitely use UPrinting again.
We had Uprinting print stickers for our non-profit. Not only were they not at all durable, even though sold as suitable for exterior use, but they were incredibly bleached out. In the cropped photo of our stickers you can see UPrinting's lousy product on the left and another printer's - with the colors they way there\\y were supposed to be - on the right.
Overview
UPrinting has a rating of 4 stars from 291 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UPrinting most frequently mention high quality and delivery time. UPrinting ranks 10th among Printing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We sincerely apologize for the issues with your recent order and the frustration caused by the delays. We’ve processed a reprint to address the problem, and we’re reviewing our processes to ensure better quality and communication moving forward.
Your loyalty over the past 10 years means a great deal to us, and we deeply regret not meeting your expectations this time. Thank you for your patience, and we hope to serve you better in the future. -Customer Care