Uoozee

Dear Customer,

Thanks for your message.

We also try our best to process the package. We contacted the post office and the package was returned to the fulfillment center where it was destroyed. Not only did we lose the clothes, but we also paid for shipping. So everyone takes a step back and talks

How about we refund you 60$ to end the order? Customer service lostb$200 and this is what customer service offered below

Best Regards,

Chelsia

https://www.uoozee.com

I gave the opportunity to this company and bought a dress. Dress was bigger than expected and I am trying since more than a week to have information about how to return the item and no one answer. Please do not take the risk not even this items looks beautiful. It is a headache.

They are AWFUL! Idiot me not checking prior ordering. Made quite a big order because I badly needed new clothing and dresses as pictured were really stunning looking. Tried to contact their customer service to have news about shipping and delivery times... send 5 email, none of them has been answered! Than I decided to look further into this and searched info about this uozee... being scammed? Hell yeah! Going to reverse my Paypal payment!

I ordered 5 items. Most of the items were just horrible. The material of one of the dresses seemed to be coat lining. Another dress was almost see-through and the 3rd one war nothing like the picture. One dress was OK and the last one has not arrived yet (after one month). I contacted customer service to get a return address. After getting the run around and 5 emails later, I still do not have a return address. The last email offered me $25 to keep the items. They are not worth $5 and I paid $136. Never again I will order from this store and I am to the point that I contact my credit card company to out a hold on the money until I get a return address.

None of the items that I bought which were four items equaling about $120. Nothing fit right the quality of the items is poor. Doesn't fit to their own measurements and I'm a seamstress so I can measure myself. They Would not give me Return address when requested to make a full return. They first offered me $30 in return to keep the items and gift them to people because they were located in China and it was too difficult? I paid extra insurance to make sure this wouldn't happen. I said no so then they offered me $40 and then they offered me $50 and finally sent me their address but look - I wanted a full Return in time allotted and this not a bargaining situation. I'm done with this garbage and this company. This company is not to be trusted do not waste your money.

This company is awful! I ordered 3 items. Never received an order confirmation. Never received the order. It has been over 2 months now. They will not respond to emails. The only thing they are good at is taking money from your account. Please stay clear of this site. It is fraudulent. DO NOT ORDER FROM THIS COMPANY!

I notice some Uoozee customers complain about size and return policy. I too encountered that at the start - but they are a Chinese company and learning about customer service. When I realized this I became very patient and they are getting it - day by day. So, if you really like the styles and the prices - hang in. They are on a learning curve and are trying very hard. The designs are amazing and the quality is better and better. I wish I needed more. I think I could buy at least half the styles their site!

Three days before the day I was supposed to wear the dress, it arrived. I steam-pressed the garment and put it on. The clothing matched the website's image 98 times out of 100. The outfit was ideal. I was showered with accolades.

I went for the shorter version of the cloak as I'm 5'1" and absolutely love it. I purchased the forest green cloak. It took about two months to arrive, but was packaged nicely and is a light weight yet warm cloak. The seams are serged and overall I would recommend.