Uoozee

The experience with Uoozee was good. I waited for the arrival of items 2 or 3 weeks, but it is ok. This dress is very very nice! It suites me and the size is correct. I love it very much. The quality is very good.
Thank you.

I ordered from UOOZEE through Amazon. I thought this would be stress free in the event items needed to be returned. Well, items needed returning. The return instructions directed me to an email address to request return slip from Uoozee. For the slip took it to UPS for return and was told the address was to Asia so the cost would be $100-$200 dollars. The item didn't cost that much. I will file a complaint with Amazon and NEVER order from this place again!

Being a "big" girl it is hard to buy clothes at all, needless to say online! I took a chance with Uoozee and I was VERY glad I did! The sizes are what they say they are! The quality is wonderful, beautifully made, nice fabrics. They came when they said they would and the packaging was nice. I did make sure to buy items that said loose fitting and they were, which is what I like. I received many complements about them ( I purchased two jumpsuits). I will buy again.

To start with I ordered a couple of items and they contacted me to say that the items were out of stock so I picked different ones, this process was repeated multiple times every time I picked something different it wasn't in stock. Finally I got some items delivered they didn't come close to matching the measurements given. I asked to return and refund they refused and offered to pay me a small portion of the amount to keep it. I accepted and followed up weeks later to find out where the refund is they say it's my bank and they have refunded. I contact my bank no payment has been processed. They countine to tell me to keep waiting for it. My advice do not buy from here the clothes are average and the service is deplorable.

I ordered a navy blue "cotton linen button dress". I did get a dress. It is "uniform blue", maybe faded blue jeans blue but it is not navy blue. The label says 100% polyester but I am not sure what the fabric really is. The size is fine.

The label is not Uozee, but from another company, Yu Zao. Uozee has not yet answered my email. I won't buy again which is too bad. I like the style and was hoping for to find linen clothes.

Now that I have read these reviews I will make do with the garment but won't buy again.

I made an order, then I wanted to cancel one of the items, and as they said on their webiste I could send an email within 24 hours to get a full refund.

I sent an email a few hours later, before it was 24 hours, they didnt respond, I sent three emails, no response, and suddenly I get an email saying my order has been shipped! With all items!

Now I should wait, then return the items again, orI dont know! They are just not answering my emails!

DO NOT BUY FROM THIS COMPANY! I bought four items and need to return them because they do not fit. I have requested their mailing address to send the return back to, THREE TIMES, and they have refused to provide the mailing address to me. Their third response was this:

"Dear customer,

Thanks for your message!

Sorry for the late reply.

We can return them for you. According to our return policy by this link:

https://www.uoozee.com/pages/returns-exchanges

Buyer is responsible for return shipping cost. Based on experience, the shipping fee back is not cheap as we locate in China.It may be at least $20. So I have another suggestion. How about we refund you $40 as compensation, and you can keep them? You can sell them to others to get back more money.

What do you think about that?

Looking forward to hearing back from you.:)

Best regards

Lala"

I spend $160 on these items. THIS IS ABSOLUTELY UNACCEPTABLE.

The dress I ordered and the dress I received are totally different. It took three weeks and then it was the wrong dress. If the dress I received was "okay" I wouldn't have been writing this review. Bad quality fabric, poor quality design and finishing. I'm waiting for the company to respond to my direct message.

If your in Canada don't not order from there website.i ordered two outfits unfortunately they did not fit.I returned the items but never got my refund.

I placed an order on 09/01/2023 and have not received it to date 10/05/2023, months later. I have sent emails and complaints but no assistance. I'm very disappointed and frustrated. LOOKS LIKE THIS IS A SCAM!