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Uoozee

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Israel
1 review
12 helpful votes
Follow MILLY R.
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I have purchased several items 4 months ago, and still receive nothing. In their selling page the company promissed between 5 -10 shipping days. I bought their clothes for a special even I had, 2 months before the event, enough ahead of time based on the information on their site. How ever months has gone by, and when I try to communicate with their service on the mail I get the same generic reply "be patient, the package is on its way". During those months my event came and go and I no longer needed thoses cloths. I asked to cancel the order and get a refund but still generic answer, they even attach a link who shows that this package is probably never left china. Needless to say that in the massanger option to communicate with them there was no reply.
I shop a lot online and never had such a bad exprience. Do your self a favor and spend your money elsewhere.

Date of experience: June 20, 2022
Hong Kong
1 review
3 helpful votes
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Ordered a dress for a NYE party in early December, and it was advertised that it would be delivered within 10 days. The dress was never delivered. Multiple emails back and forth with Uoozee customer service who claim the dress was delivered (no proper tracking), to a different city. Gave me a China phone number to call for a supposed shipper. I said NO, I'm not making an international call to an obscure shipper who you supposedly sent a dress through and to the wrong address (I'm questioning whether or not this is even a legitimate company). I've asked for a refund, and they only reply to my emails telling me to call a shipping company in China (not a normal shipper like DHL or FedEx). STAY FAR FAR AWAY from this company and website. I'm deducing this is a SCAM company.

Date of experience: January 3, 2024
India
1 review
1 helpful vote
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Nice
August 26, 2018

The quality of dresses are superb, I ordered 4 dresses and they are very good and wonderful, shipment is very good, the service is very fast I received the order on time, I will definitely buy more in future

Date of experience: August 26, 2018
Portugal
1 review
0 helpful votes
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Nice
November 1, 2023

Very original, already ordered a coat on your site because I like originality. The coat really turned heads and asked where this originality came from.

Date of experience: November 1, 2023
Canada
1 review
4 helpful votes
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Shipping was quite prompt, customer service helpful and sizing is usually good. I absolutely am very impressed with this company and hope that they continue to offer quality for reasonable pricing.

Date of experience: January 10, 2019
Wisconsin
1 review
1 helpful vote
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The outfit is stunning and striking. It's not lengthy enough, though, in my opinion. It could use an additional 5 inches to make it the ideal maxi dress, as I am 6 feet tall.

Date of experience: November 12, 2023
Florida
1 review
17 helpful votes
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It's been almost 3 weeks no item
March 25, 2023

And good faith I purchased a beautiful dress from this website that I noticed on Facebook I have confirmation that they did receive my payment and let me know that the item would be on its way 2 days ago I received the email State and that it was delivered I went outside looked at my mailbox continue to keep looking in my mailbox now item. I personally would not give it any stars and I refuse to be scammed under any circumstances I wish to have a full refund.

Date of experience: March 25, 2023
Bangladesh
1 review
1 helpful vote
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The dress is exquisitely crafted and incredibly sophisticated. When I wore it to dinner on my daughter's birthday, I got a lot of positive feedback. I had sex vibes!

Date of experience: November 14, 2023
California
1 review
22 helpful votes
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Bought 5 dresses from this site, they offered 2 day shipping. Still had not received anything a month later. I cancelled the order 4 times and they would NOT give me my money back. They sent three of the dresses even though I cancelled. THey flatly refused to give me a refund.

I reported this site to the federal trade commission.

Left reviews on facebook to warn others and the site owners blocked me from leaving comments. This was their way of dealing with an unsatisfied customer.

DO NOT ORDER FROM THIS SITE, THEY ARE CRIMINALS!

Date of experience: May 22, 2018
GB
1 review
0 helpful votes
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Cozy and stylish.
November 12, 2023

Get these if you need an office work pant that looks and feels like your work from home attire. Cozy and stylish, it goes well with a tank or tee or dressed up.

Date of experience: November 12, 2023
Illinois
1 review
6 helpful votes
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***SCAM ALERT***
December 4, 2023

****SCAM ALERT*** I placed an order with Uoozee on November 12,2023, and If I could give this site no stars I would. The items shown in the photos on this site are not an accurate description of what you will receive. I ordered seven items and after waiting a significant amount of time for delivery, none of them were as described online. Not to mention, the size charts are extremely inaccurate. I items I received were distorted, irregular, and poorly made. The items appear to be Dollar Tree quality with an insane markup. The items were not the same material or size described on site, even after sizing up. In addition, the items have thread and gaps throughout the clothing and dents and dings on the other items that have rendered them useless. Also, buyers should beware of the crappy return policy. I requested a return address for the items and was met by someone by the name of "Amber" who wanted to play Let's Make a Deal. Rather than sending the return address, Amber had the audacity to offer me a $12 refund. When I explained that I spent well over $100 Amber then offered me $22. I have found better items at the Goodwill Store for less than half of what I paid for this trash. If you want quality, Uoozee does not even scratch the surface. Shop with an establishment that stands by its products, and establishment that provides premier customer service.

Date of experience: December 4, 2023
Oklahoma
1 review
11 helpful votes
Follow Nina J.
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Sorry state!
March 13, 2019

Do not buy from this company!
They will not send you the size you ordered and then your fight to get a refund will begin.
You will not speak to the same person twice and they will keep asking for the same details. The dress shown is supposed to be a 5XL. The label inside is 2XL.
DO NOT BUY FROM THEM!

Date of experience: March 13, 2019
India
1 review
3 helpful votes
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Excellent service
August 21, 2018

Very good service nice dresses
Why was happy, shipment on time, trustable site My advice if you buy products only site good quality products what I will say I don't know excellent nice fabulous awesome and many more my word very small did

Date of experience: August 21, 2018
Alabama
1 review
7 helpful votes
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Uoozee advocates a 7-12 day delivery window. I ordered on 4/2/21 and as of 5/4/21 I have not received my purchase. This is total irresponsibility and fraud on their part.

Date of experience: May 5, 2021
Colorado
2 reviews
7 helpful votes
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I never received my order. I have requested a refund 5 times now. Customer service has given me two options: a refund of half of the money, or I can place a new order. The tracking information shows that it never made it to me, or even to the state in which I live. DO NOT DO BUSINESS WITH THIS COMPANY. THEY WILL JUST STEAL YOUR MONEY.

Date of experience: June 1, 2023
Kentucky
1 review
22 helpful votes
Follow Susan A.
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I ordered from this company based on the pictures I saw of very fine and beautiful clothing. I then read some negative reviews on this website and became suspicious that this was a scam operation. I opened a dispute with my credit card company, because I did not hear back from this company about when my clothing would be shipped. As soon as this company got the note of dispute, it mailed out my clothing. The place they mailed from was Singapore. I was pleasantly surprised to find that the quality of the clothing was very nice, and I have since put another order in for more clothing. The clothing fit me quite well, because I am about a size 7. My opinion is that if a person is a size 8 or larger in U.S. sizes, this clothing will NOT fit you. The clothing is very much like linen. I would strongly advise the company to remove the reviews on their site containing broken English, because it really raises red flags, as I assume that the company themselves wrote these reviews. They do not help the company AT ALL seem legitimate. I have just ordered the next batch of clothing, and I have not gotten any kind of response about when I will be receiving these clothes, so who knows? I may have to open another dispute in order to get these clothes too. But I am hoping not. The clothing is very nice, and I'm sorry clothing like this is not readily available in the US. It is very well made, and if you're willing to maybe go through a little hassle of a dispute, I would highly recommend ordering clothing from this company, due to the quality and affordability of the clothes.

Date of experience: August 6, 2018
Israel
1 review
0 helpful votes
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Very nice
October 28, 2023

This shirt is very nice - I ordered a large but could have used a medium. Over all, it was a great buy and I look forward to purchasing more items from this site!

Date of experience: October 28, 2023
Maryland
1 review
15 helpful votes
Follow Michele M.
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I guess in retrospect, I should have known from the prices that this was not quality clothing. When I was trying to purchase the items, my bank tried to stop the purchases several times. I called my bank because i knew my card was fine and THEY told me that for some more sketchy sites, they try to protect their customers. Wow! I can't believe I proceeded to make the purchase after that! The clothing - actually I should just call it fabric - came and the first thing I noticed when opening some of the bags was the odor of cigarette smoke. Gave me the visual of a poorly run factory that produces the items. Secondly, things that look like a vibrant print in person look like someone just roughly cut cheap cotton fabric from a bolt. Looks NOTHING like the photos on the website! Nothing is as tailored looking. You'd be better off shopping for clothing at Walmart. None of these items could ever be washed, and your drycleaner would laugh at you and probably make you sign a waiver. Uoozee totally knows they are selling complete junk, because when you contact them for a return, which you can only do by sending an email, they tell you that it will be an expensive hassle for you to return the items to China (which you'd have to do at your own expense) but they will happily let you keep the $350 worth of complete crap and will refund you $60. I agreed to the $60. Expensive lesson. I will be donating all of the stuff I paid for. Even if you only spend $20 with this company, you are throwing your money away. If you insist upon trying it, get just one item. You'll see. I wish I had.

Date of experience: January 31, 2023
Bangladesh
1 review
0 helpful votes
Follow Shawn R.
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I adore this sweater. All of that is included in the material,which is cool and flows well! It must be purchased. Was unable to capture a front view of it, but the image is still available.

Date of experience: November 7, 2023
Pennsylvania
2 reviews
0 helpful votes
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This jumpsuit I just received in the mail is absolutely beautiful. Beautiful quality and material. Communication was excellent! I now feel super comfortable with ordering more now.

Date of experience: November 29, 2022

Overview

The company has garnered mixed feedback, with some customers praising the quality and style of the clothing, noting satisfaction with their purchases and the swift shipping process. However, significant concerns have emerged regarding customer service, particularly related to delivery issues, lengthy return processes, and inadequate support for refunds. Many customers expressed frustration over the company's return policy, which requires them to cover shipping costs back to China. Overall, while there are positive experiences, the prevailing sentiment highlights a need for improved customer service and clearer communication regarding policies.

This summary is generated by AI, based on text from customer reviews

service
61
value
54
shipping
49
returns
43
quality
52
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