About the Business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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We have been ordering our flags with Untied States Flag Store for the last couple years and have been very pleased with the quality and durability of the flags. I also appreciate the quick service.
I am very pleased with my order. The flags arrived earlier than promised and are beautiful and seem to be well made. They will fly over our church, a lovely, patriotic addition.
Your service is so good, I would say:: To even come close to your quality, add one more star!, everything from initial order to reception was spot on perfect!
My new flag came yesterday. I am very pleased with the quality. It is well-made, of good weight and I plan to replace my old, faded flag today. I love the fact that it is American made! Thank you!
I am extremely delighted with the purchase and timely delivery of my flag. I currently
Have the U.S. flag (stars and stripes) flying on my flag pole along with the U.S. Marine
Corps flag. Both, my wife and I are patriotic and so proud of the flags flying on the front of our beach cottage, where we reside on an island. Again, thank you very much.
Thank You for making it easy to find and buy and American flag and Flag pole made in USA! Great online site, fast delivery. Made the perfect gift for my husband for fathers day, My husband will love it and I know he will fly his American flag proudly.
Order# *******096, I order on May 20th, spoke with online stores today May 24th, my flags have not yet shipped. They stated they would ship today or tomorrow. I'm disappointed that it would take 4 or 5 days to process 2 flags to be shipped. I probably will not order again.
My purchase was for a birthday gift, unfortunately the web site isn't smart enough to tell you an item is on back-order though. After it didn't show up when the site estimated it would I called them; The customer "service" rep I spoke to treated me like an interruption to her day, saying "I don't know what you want me to do about it". She told me it would ship by the 15th, it did not, so I went on their web site and used the chat feature. The rep in chat was much more pleasant, promised they would get it shipped that day with free upgraded shipping, both lies. It shipped the next day, apparently on the back of a lame camel, it arrived 10 days after it was originally estimate to arrive.
Received my house mounted flag kit quickly, amazing US flag colors, attractive glossy wooden pole with swivels to prevent tangles! Thank you!
I was pleasantly surprised that the flag was delivered in only 4 days! It is great quality and will look awesome on our pole at our church from now on (we have 24/7 lights).
I ordered these bulbs on 4-3-17. I received a shipment where there was little to no packing in the box and thus all the bulbs were broken. This was not my fault.
I was promised that the new bulbs would be shipped right away. They were not.
I was then promised they would be shipped on the 3rd of April. They were not
I was then promised that they would be shipped on the 16th. They were not.
Now they are saying they will be shipped on the 24th or so.
I asked for a refund and was told no because this is a reorder. This is terrible service
Purchased for a gift, person received it and loved it. Needed a grave flag holder for a non veteran and this was perfect.
My mom LOVES the Confederate Flag that she received! She's been wanting one FOREVER! When I found it and ordered it, I had it shipped directly to her... she was so happy with the flags quality!
This is the second time I've ordered from them. Always fast shipping and accurate order. When I need more I know where to go!
If The Post Office would not have screwed up the delivery. Your Flag wound be on top of Round Mountain instead of a Wal-Mart Cheepie. I think you should find a new company to do your shipping. The USPS has no customer service skills. They do not guarantee any shipping dates.
Thank you so much for your prompt shipping of my flags. My husband is buried in a National Cemetery and I will be proud to place these flags from you on his grave on Memorial Day.
I have liked you on FB, so I hope that others can enjoy your service as well.
Best, MK
Took a few days longer to get here but love the flag... built tough. What about a Veterans discount for those of us who've served? Go Navy! Chris V.
The box was received in bad condition. One end of the box was torn around the circumferance and the other end had a hole in it. Parts could have easily fallen out of the box. The driver did not ring thee doorbell so I didn't have the opportunity to confront him about the damage.
I ordered two 3X5 flags cases as graduation gifts for MIDS from the Naval Academy. Beautiful -- well made --- and arrived even before promised. I also ordered a Black on gold nameplate -- and am very happy that I did. The cases are far superior to what I saw on local shelves, and the nameplate is the perfect addition.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members