About the Business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
My husband has wanted a U.S. Navy Flag for our 2013 Ultra Tri-Glide Harley since we bought her in 2013. Nobody stocked them, because they weren't fast sellers. I found this website, which is super easy to use, and I received my item right on time. (Ordered regular shipping on 9/13, and received 9/18). I didn't take it all the way out of the package, it's a Christmas gift, but what I did see, it looks great!
It's been 8 days since I placed my order and it is still "in process". Holds were placed on checking account for billed amount but never processed and eventually removed (unprocessed). Very disappointed. I'll give them 1 chance to fix it and if not, I cancel the order.
The flag was all that I expected, it arrived in a timely manner. Would order from this company again.
The product appears to be of good quality though one flag ring came without its set-screw. While I've decided to treat urn the item the rings because they don't look good on a crime pole, I think they would be just right on a white one.
Flag was ordered 9/6/17 and received 9/13/17. Service was adequate but not as prompt as I expected from reading the website.
The flags can in timely manner. Folded and wrapped pretty nice. I am not sure about the quality. However, if the quality is anything like my first order than I would probably rated a five star.
I not have receive jet my Order, was you send ou on 9. 2. 17 sh your E-Mail
Gabriele Harrison. I like the answer today.
Late. Had trouble last time getting some of my items on time when promised also. Customer service was not at all concerned when I contacted them.
Terrible Terrible TERRIBLE Service!
I ordered and paid for two day priority mail. My package arrived 6 days later! I was utilizing my order for a party. If they had filled and sent my order as they agreed when I paid for it all would have been good. Instead, my order arrived 4 days after the party due to their dishonesty, lying, and failure to meet the expectation of delivery date as I paid for. Do not trust their quality or trustworthiness to meet agreed expectations of the customer.
I guess I had better read closer what I am ordering. I was looking for nylon flags. I did get the right Canadian flags but the wrong American flag sticks...
You fulfilled your end of the provision of service. You provided information every step of the way. Your product arrived in excellent conditions and on a timely basis.
Easy to use website. Product descriptions are clear. Good selections. Easy to find exactly which product I wanted. Fast shipping.
Received prompt shipment notification and fast shipment.
Navigating the website is easy, payment easy.
Got exactly what I payed for.
The shipping was fast; the flags were exactly as described; and the United States Flag Store is first rate!
Quality of the flag was excellent. Price was fair. Overall I am very pleased with my experience
Thaaaaaaaaaank you
We donated this flag to the church and we were very happy with the quality of the sewn stars and stripes. The fringe was beautiful. It was shipped quickly and arrived as promised on a Friday and we brought it to church on Sunday.
Thank you-Greta Latona
Order shipped quickly, and the quality of the flag was excellent. Price was fair. Overall I am very pleased with my experience.
I received my flags today. Fast shipping, flags are great and a good price. Will definitely order again. Thank you!
Received in a reasonable time, and in good condition. The flag is good quality (I've bought them here before), prices are reasonable, and this item is made in the U.S.- what more could anyone ask for?
We received the flag pole and flag and have it installed and up. Very easy process. Very satisfied and we are now awaiting the new light we ordered.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members