United States Flag Store
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United States Flag StoreReviews 8,425

4.8

About the Business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
539
value
362
shipping
361
returns
16
quality
3,121
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48,590 reviews
Maryland
1 review
0 helpful votes
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Excellent
July 11, 2017

Always, the service of USFS is exceptional. Quick shipping, excellent packaging and wonderful quality products. Always purchase our flags here.

Date of experience: July 11, 2017
Arkansas
1 review
0 helpful votes
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EXCELLENT!
July 10, 2017

Good selection, good service! Time will tell on longevity of flag?

Date of experience: July 10, 2017
Hawaii
1 review
0 helpful votes
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Great Flag
July 9, 2017

Flyes 24/7 rain or shine and it wears well. I always have one in stock for when the current one wears out finally.

Date of experience: July 9, 2017
New York
1 review
0 helpful votes
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Poor quality
July 4, 2017

The clips flew off, the plastic bends, I would spend a little more for something that would hold up better, so disappointed, thought I was going to be so happy, my Vietnam veteran brother passed away this memorial day and I wanted to put them on all our cars.

Date of experience: July 4, 2017
Kentucky
1 review
0 helpful votes
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I ORDERED A 10 X 8 AMERICAN FLAG THE SUPER POLY AND IT LOOKED VERY HEAVY DUTY. ALSO 4 X 6 TN FLAG BOTH FLAGS LOOKED VERY PROFESSIONAL AND A GOOD VALUE.

Date of experience: July 3, 2017
Oregon
3 reviews
0 helpful votes
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Don't hesitate to buy; these are made from heavy duty fabric, they are sewn very well and have strong grommets. I purchased 6 to hang from our front porch railing. Could not be more pleased- they are beautiful! Thank you US Flag Store for prompt delivery!

Date of experience: July 2, 2017
Pennsylvania
1 review
0 helpful votes
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Easy shopping.
July 2, 2017

Good prices fast service good quality I will buy again when need. I would recommend this site and experience to everyone

Date of experience: July 2, 2017
Pennsylvania
1 review
0 helpful votes
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I recently bought 4 12x18 inch military flags, 2 of these, the Air Force and POW/MIA flags began to ravel after only 2 weeks. I was very disappointed in this lack of quality. I have bought large flags and flag accessories that I have been very pleased with from the Flag Store.

Date of experience: June 25, 2017
New York
2 reviews
0 helpful votes
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Kw
June 23, 2017

Easy online ordering, prompt delivery, good quality which makes a satisfied customer! Will place orders in the future!

Date of experience: June 23, 2017
Kansas
1 review
0 helpful votes
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They prices are really good the flag looks amazing and the shipping is excellent i would buy from again

Date of experience: June 23, 2017
Maryland
2 reviews
0 helpful votes
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Flags are mounted on the pole with a sleeve, not stapled onto the pole which most likely would rip off of the pole. The flag with the wrap around sleeve is stitched tightly to the pole. I looked on numerous sites to find the Flags I wanted, I have booked marked the site so I know the best place to order my flags from. Ad said sewn edges A little disappointed that the edges were not sewn. I hope that they hold up in the wind. But I know the flag will stay on the pole.

Date of experience: June 22, 2017
Pennsylvania
1 review
1 helpful vote
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We ordered on Sunday, the web store said in stock... And should ship within 1to 2 days... Called on Tuesday morning, found out the products were back ordered, was told that they would switch the items and give me an upgrade of flags for free.

Now it's Wednesday night... Flags are still not shipped. They are a scam. Do not order from them...

Date of experience: June 21, 2017
Colorado
1 review
0 helpful votes
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Flags
June 21, 2017

I received my flags in a timely manner. They were all individually wrapped and in perfect condition. I will definitely order from here again. I loved the fact that the shipping was free when you order a certain amount and the price as well.

Date of experience: June 21, 2017
Illinois
1 review
0 helpful votes
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Only half of the order was received despite the full amount was charged to the credit card. It took a phone call and a follow up email plus an additional wait of 5 days to receive the completed order. I plan to make additional purchases and hope this does not happen again.

Date of experience: June 20, 2017
New York
1 review
0 helpful votes
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I bought this flag pole kit for my husband for Father's Day. It arrived a day earlier than expected and in perfect condition. I'm very happy with my purchase.

Date of experience: June 16, 2017
Oklahoma
1 review
0 helpful votes
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Excellent
June 16, 2017

Great quality and the items we ordered even got here early! We will definitely use them in the future!

Date of experience: June 16, 2017
South Dakota
2 reviews
0 helpful votes
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Received my flag pole today. Very fast delivery and for the most part pleased. Delivered much quicker than advertised at time of order. Only one problem. I will have to contact customer service because the gold ball topper for the pole was crushed in shipping.

Date of experience: June 15, 2017
Mississippi
2 reviews
0 helpful votes
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Excellent Service
June 14, 2017

I received my beautiful United States flag just in time for Flag Day! It is beautifully made and seems very durable. Great addition to my front porch! God bless the U.S.A.!

Date of experience: June 14, 2017
Iowa
1 review
0 helpful votes
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My order was on time and just what I wanted. Would definitely recommend this site for anyone who wants to order U.S. flags.

Date of experience: June 9, 2017
Texas
1 review
0 helpful votes
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I knew what I wanted, and when I searched for American flag bunting, the US Flag Store came up. I found what I wanted, the price was right, reviews were awesome, and shipping was timely! When I saw my merchandise (which was carefully packed), I was amazed! I will definitely use this site again for any flag or patriotic decorations I need in the future!

Date of experience: June 8, 2017