United States Flag Store
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United States Flag StoreReviews 8,425

4.8

About the Business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
539
value
362
shipping
361
returns
16
quality
3,121
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48,590 reviews
Florida
1 review
0 helpful votes
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Fantastic Flags
May 1, 2017

This is the second time I have ordered flags for our church from this website. The site is easy to navigate. They have the flags I needed, American, Christian and Alabama. I received my flags quickly and was very satisfied with my whole experience. I also really liked that they except PayPal.

Date of experience: May 1, 2017
Missouri
2 reviews
0 helpful votes
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I have purchased from this company several times and found them to be a great store. The products I purchased were made in USA and pricing was more than fair. I will continue to purchase my flags and hardware as long as I can purchase US made products with great service and pricing.

Date of experience: April 22, 2017
New Jersey
1 review
0 helpful votes
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My order was very inexpensive the service was great I receive my Flags few days later.
I will order more in the future because I was very satisfied for the service

Date of experience: April 21, 2017
Kansas
3 reviews
0 helpful votes
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Flag pole
April 21, 2017

I bought a 20ft residential pole from you about 3 weeks ago. I love it. Easy instructions of sitting it in the ground. We also took different size pc pipe and put inside the pole to give it more stability. The flag that came with it was beautiful. We couldn't find a light to shine on at night so we had to order one through you. We got it today. So have to wait 3 days for charging before we can use it. I am sure we will like it also.

Date of experience: April 21, 2017
Texas
1 review
0 helpful votes
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Semper Fi
April 18, 2017

A Marine tenant in our park has recently given our lake-side rv park flag pole a beautiful touch-up paint job. It is very important to him, as well as other veterans and non-vets in the park that we have a nice, fresh flag flying for the upcoming summer season. While ordering our large flags, I went ahead and ordered enough small flags for all tenants and guest to have one for our big 4th of July celebration. My order experience with your company was seamless.:-) Dawn Lisenby, Owner, Shady Oaks RV Park, Toledo Bend Lake, Burkeville, TX

Date of experience: April 18, 2017
Pennsylvania
1 review
0 helpful votes
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Flags
April 18, 2017

The flags were perfect! I had been looking for small flags to carry to events, and these were good quality and a super price. These same flags will be at least 8x the price at the events I attend. Oh, the order came quick

Date of experience: April 18, 2017
Kentucky
1 review
0 helpful votes
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A Flag for A Vet
April 18, 2017

I ordered a Flag and pole to place on the grave of my husband. He was a Disabled American Veteran and died unexpectedly in 2015 just 3 days shy of his 50th birthday. He was a very patriotic soul his entire life and had always expressed that he didn't care how big his grave marker or stone was as long as an American Flag flew over his final resting spot. Thanks to United-states-flag I was able to afford a better quality flag and pole than I expected therefore giving him the memorial he deserves. Delivery was quick and shipping was free. I recommend this company to everyone. Thanks so Much for giving me the opportunity to do this last thing for Bob.

Date of experience: April 18, 2017
North Carolina
1 review
0 helpful votes
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Super fast
April 9, 2017

Ready to order and super fast getting here. There was a little dent in one of the pores where they fit together from shipping but it was no problem & our Dad has his new flag pole ready to go.

Date of experience: April 9, 2017
Florida
1 review
0 helpful votes
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Awesome Products
April 8, 2017

Perfect items for the truly Patriotic. I ordered 3 times from these folks and they never cease to amaze me with the service and lightning fast shipping.

Date of experience: April 8, 2017
Louisiana
1 review
0 helpful votes
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The title is the best and only explanation needed:)
But if i had to go into detail, the products were cheap and well made. The shipping was blisteringly fast and i couldnt be happier

Date of experience: April 6, 2017
Missouri
1 review
0 helpful votes
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Feedback
April 5, 2017

My son paid extra for 2 day shipping and we still haven't received the flags yet. He emailed your company this morning but hasn't heard back. I just found the phone number so will call tomorrow.

Date of experience: April 5, 2017
Indiana
4 reviews
0 helpful votes
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Great service
April 3, 2017

Great service as always. Top quality product. But i hate giving reviews when I'm forced to respond a certain way and forced to use a minimum number of characters.

Date of experience: April 3, 2017
Texas
1 review
0 helpful votes
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Neither flag that I purchased was dimensioned as described. The "12x18 USA Flag" actually measured 12x19. The "12x18 not-Texas Flag" measured 11 3/8 x 19 and was a pathetic reproduction of the state's flag with the star perhaps 20 percent of the intended size and no where close to the middle of the blue field. I would not recommend The US Flag Store to anyone.

Date of experience: April 2, 2017
Texas
2 reviews
0 helpful votes
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Quick and easy
March 29, 2017

I wanted some spare hardware for my flag/flag pole, so I ordered from WalMart.com -- US Flag shipped my parts promptly -- very pleased.

Date of experience: March 29, 2017
Arkansas
1 review
0 helpful votes
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Still Disappointed!
March 27, 2017

I though I ordered one black spinner and one silver spinner, however I can see that by checkout it was changed to two black. So I got what I ordered, but not what I wanted.

Date of experience: March 27, 2017
Ohio
2 reviews
0 helpful votes
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Everything I have purchased including flags, flagpoles, and solar light that lights up my flag all the time, I have been very satisfied. With the solar light at the top of the flagpole I never have to take my flag down. Glad I found the website and highly recommend it.

Date of experience: March 24, 2017
Oklahoma
1 review
0 helpful votes
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Flags arrive at noon today. Packaging was broken open, but flags appear to be ok. Quick count shows that all 20 packs were present. Haven't counted the individual packs of 100 yet.
Box was twice as big as needed for the flags with no packing to fill up the space. Lucky they all seemed to come through.

Date of experience: March 22, 2017
Washington
1 review
0 helpful votes
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Excellent Experience
March 20, 2017

It was an Easy, Excellent, Efficient, purchase of flags for our upcoming parade!
We ordered over the phone on march 8,2017, and we received the shipment of flags via UPS on March 17,2017. The shipment arrived in excellent condition. We are very satisfied with this purchasing experience.

Date of experience: March 20, 2017
Virginia
1 review
0 helpful votes
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It works!
March 19, 2017

I was having an awful time trying to jury-rig various silly devices to attach my flag securely to the flagpole. Without the real deal, nothing worked. The flag mounting rings that I just received worked perfectly. No more flags wrapped around the flagpole. Easy and secure!

Date of experience: March 19, 2017
Pennsylvania
1 review
0 helpful votes
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Perfect
March 15, 2017

I recvd my flag very promptly and as promised. Ordering was a breeze & u had exactly what I was looking for.
Awesome thank you

Date of experience: March 15, 2017