United States Flag Store
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United States Flag StoreReviews 8,425

4.8

About the Business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
539
value
362
shipping
361
returns
16
quality
3,121
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48,590 reviews
Nevada
1 review
0 helpful votes
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Got my order today, on time, and after 10 minutes in the dryer I put the flags up. They appear to be of great quality and look beautiful. Hope they stand up to the Oregon winter. Well have to wait and see.

Date of experience: November 9, 2017
Washington
1 review
0 helpful votes
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Best yet
November 7, 2017

These flags are the best yet I've bought. I use them on the motorcycle I ride (100K) and had to replace them many times from different venders. These new ones look and feel great. Their service was excellent too, very fast and complete delivery of my order.

Date of experience: November 7, 2017
Arizona
2 reviews
0 helpful votes
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Great Flag!
November 2, 2017

Great quality and the fringe made the flag that much more appealing. Got just in time for Veteran's Day. Love it!

Date of experience: November 2, 2017
Alabama
1 review
0 helpful votes
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Didn't receive all of my order that was paid for
Missing the flag pole that was ordered separately
Paid for it just didn't get it

Date of experience: October 30, 2017
Texas
1 review
0 helpful votes
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No complaints from us. I have used USFS in the past, again recently, and they will be the first and only ones I plan on using in the future.

Date of experience: October 27, 2017
Florida
1 review
0 helpful votes
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Awesome!
October 22, 2017

This is a beautiful flag... it is just exactly what I wanted! Can't wait to fly it on Veteran's Day.

Date of experience: October 22, 2017
Texas
1 review
0 helpful votes
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We wanted to line the drive to our 55+ mobile home park & resort with small American flags for Veterans' Day. We found 8 x 12 inch flags on wooden poles just what we needed. And although the poles did not have a point, we simply put the bottom end into a pencil sharpener and made a point. It was perfect. And your prices allowed us to have over 200 flags. I cannot wait to get a picture of them. We could not have asked for more. Thank you.

Date of experience: October 20, 2017
Indiana
1 review
0 helpful votes
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Very good servics
October 16, 2017

Great site if I need more flags I will go to this site very good best thing about this store its made in the USA

Date of experience: October 16, 2017
Alabama
1 review
0 helpful votes
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Products came one day early and as always 100% as advertised. Will refer to others and will buy again. God Bless America!

Date of experience: October 11, 2017
North Carolina
1 review
1 helpful vote
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Beautiful!
October 5, 2017

Easy website! Great customer service! Fast delivery! And a very quality flag! It's waving in the breeze now! We love it!

Date of experience: October 5, 2017
New York
2 reviews
1 helpful vote
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Quality merchandise
October 5, 2017

I had purchased a flag display case from another vendor. The flag kept opening the back board. This one fit the flag perfectly. The case had hinges and opened like a door. Beautifully made, a quality purchase. Thank you

Date of experience: October 5, 2017
Virginia
1 review
0 helpful votes
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Keep em Flying
October 1, 2017

With pride I fly every flag I have purchased through US Flag Store U.S. Flags, state flags, sports flags all. Your store flies high above the rest.

Date of experience: October 1, 2017
California
1 review
0 helpful votes
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US Flag for cars
September 29, 2017

Very good pricing on product but shipping cost was more than the 5 flags that I bought. Very good quality; just too bad that they weren't "Made in the USA" items.

Date of experience: September 29, 2017
California
1 review
0 helpful votes
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It took me a couple of minutes to find what I wanted. The price was fair, and the delivery was fast. You can't ask for more.

Date of experience: September 26, 2017
Virginia
1 review
0 helpful votes
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Perfect in every way
September 24, 2017

Very easy website to navigate; huge selection to chose from and very quick shipment. Will definitely use again... thanks!

Date of experience: September 24, 2017
Minnesota
1 review
0 helpful votes
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Better packaging required
September 23, 2017

Only problem I have with the order is that all three gold ball ornaments that go on top of the three flagpoles were damaged. The thin aluminum was easily crushed by the weight of the flagpoles during shipping. More padding or a separate compartment for them should be part of preparing the flagpoles for shipment. I will be contacting customer service to request replacements.

Date of experience: September 23, 2017
Virginia
1 review
0 helpful votes
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Very nice. High quality. Packed well. Shipped quickly. I recommend anyone looking for flags that here is your company.

Date of experience: September 22, 2017
Missouri
1 review
0 helpful votes
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Just what I wanted
September 22, 2017

Received 7 days earlier than when promised. All items were safely packaged in box. Outside packing tape was not completely "stuck" to box. Looked like it had not been completely "licked"

Date of experience: September 22, 2017
Texas
1 review
0 helpful votes
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I take care of 12 flags in our age-related community... 5 flagpoles and 7 house-mounted flags (3'x5' & 2'x3')... I have found that the Super Knit Polyester US flags to be the best for longevity... replacing flags twice a year instead of 4 times as in the past... for the most part, replacement is due to sun-fade in the sunny Yuma, AZ, weather, rather than wear and tear...:-)

Date of experience: September 21, 2017
Pennsylvania
2 reviews
0 helpful votes
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Better than I expected
September 20, 2017

The price was so inexpensive that I figured the flags would be chintzy. Thankfully I was totally wrong.

Date of experience: September 20, 2017