United States Flag Store
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United States Flag StoreReviews 8,426

4.8

About the Business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
539
value
362
shipping
361
returns
16
quality
3,121
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Instant Feedback

48,590 reviews
Colorado
1 review
0 helpful votes
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Smooth
January 15, 2018

Everything went smoothly. From search to delivery, everything happened just as it should. The only thing I would have preferred differently, is that the flag would have been rolled around the stick without a fold.

Date of experience: January 15, 2018
Indiana
1 review
0 helpful votes
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I ordered an engraved brass plate. With filling out forms, sometimes a typo occurs. It would have been nice if someone would have questioned it and emailed me to see if it was correct. After receiving it, I immediately ordered a new one because the product is economical and delivery is fast.

Date of experience: January 14, 2018
Janice C.
District of Columbia
1 review
0 helpful votes
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Quick and easy ordering
January 12, 2018

My flag arrived when they said it would and the quality seems good. Only time will tell. So far, my only issue is the stars. They are not centered in the blue area of the flag and there is about a 1 inch gap of just blue at the bottom of the blue area. Not a big deal, but I don't think it should be that difficult to make sure everything is centered and even all the way around.

Date of experience: January 12, 2018
Louisiana
3 reviews
0 helpful votes
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FLAGS
January 11, 2018

THIS ISN'T THE FIRST TIME I HAVE ORDERED FROM THIS COMPANY. ALWAYS HAVE BEEN PLEASED WITH THE FLAGS I HAVE RECEIVED. GOOD QUALITY.

Date of experience: January 11, 2018
West Virginia
1 review
0 helpful votes
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Short Shipment
January 10, 2018

My shipment was short. I ordered and paid for 10 flags and received only 1 flag. I have contacted your office and I am supposed to be getting the other 9 flags. When I get the other 9 flags then I will rate you at 5 stars if everything goes ok

Date of experience: January 10, 2018
Texas
1 review
0 helpful votes
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Proud to own this flag
January 4, 2018

This flag is for my husband's birthday in February. He has a work shop on the property with a Marine flag. This POW flag is just what he has been wanting to put opposite the Marine flag. Thank you, United States Flag Store for the quality and the fast delivery.

Date of experience: January 4, 2018
Idaho
1 review
0 helpful votes
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Annin Flags Are Great
January 1, 2018

I always buy an Annin flag knowing they are top quality. They are beautiful and long-lasting and a tribute to our great country. They help make our country great again.

Date of experience: January 1, 2018
Richard M.
Kentucky
1 review
0 helpful votes
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As Advertised!!!
December 28, 2017

Let me start by saying I'm very pleased with this flag, it's very well made. The only improvements I would suggest is to make the colors more vivid and stitch the company tags on the back of the flag instead of the front.

Date of experience: December 28, 2017
Pennsylvania
1 review
0 helpful votes
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We put our new flag out today, and it seems heavy duty, well made. We will see how long it lasts. We fly our flag 24/7

Date of experience: December 27, 2017
California
1 review
0 helpful votes
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Great timely delivery
December 26, 2017

Easy to order I have ordered several flags from them and have yet to be disappointed. I will never order from anyone else. Thank you!

Date of experience: December 26, 2017
North Carolina
1 review
0 helpful votes
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Showed up quickly
December 20, 2017

American Flags - you can't go wrong giving these out. Very patriotic to be used during Memorial day.

Date of experience: December 20, 2017
Missouri
1 review
0 helpful votes
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Received my order
December 15, 2017

I purchased the historical desk set for the owner of the company. I am however customizing my own and using half of the ones from you guys. Thank you for all your help. It is prefect

Date of experience: December 15, 2017
New York
1 review
0 helpful votes
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Where is the order
December 8, 2017

Did not receive the order as of today. It has been almost nine days since I placed the order and have not seen it yet!

Date of experience: December 8, 2017
Pennsylvania
1 review
0 helpful votes
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Damaged flag pole topper
December 4, 2017

Received flagpole but the gold ball for the top was damaged from packing. I called and a replacement is being sent. The flag that was included in the order did not come with the pole. I notified company. I hope its a separate order!

Date of experience: December 4, 2017
Pennsylvania
1 review
0 helpful votes
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As advertised
December 3, 2017

Price was right, product was as described, and prompt delivery. An example for other American businesses.

Date of experience: December 3, 2017
Arizona
2 reviews
3 helpful votes
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Beautiful Flag
December 2, 2017

The quality, color and raised stars are beautiful. It represents our country well hanging from my house.

Date of experience: December 2, 2017
Florida
1 review
0 helpful votes
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Good Experience
December 1, 2017

Ordered my flags and had no issues. I am happy my father recommended me to come to this website. I would order again.

Date of experience: December 1, 2017
Tennessee
1 review
0 helpful votes
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Perfect transaction!
November 30, 2017

I am very excited this came. The transaction was very smooth... no hassle... very professional. Very happy I found the website.

Date of experience: November 30, 2017
Arizona
1 review
0 helpful votes
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Flag pole
November 27, 2017

When the flag pole came there was no ball topper. Call customer service and there sending me one out on a rush order. I would buy from them again.

Date of experience: November 27, 2017
New Hampshire
2 reviews
0 helpful votes
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The website was user friendly. I chose free shipping. The flag looks very nice and made in the USA. The price was very reasonable. Not a problem with anything.

Date of experience: November 15, 2017