Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Everything went smoothly. From search to delivery, everything happened just as it should. The only thing I would have preferred differently, is that the flag would have been rolled around the stick without a fold.
I ordered an engraved brass plate. With filling out forms, sometimes a typo occurs. It would have been nice if someone would have questioned it and emailed me to see if it was correct. After receiving it, I immediately ordered a new one because the product is economical and delivery is fast.
My flag arrived when they said it would and the quality seems good. Only time will tell. So far, my only issue is the stars. They are not centered in the blue area of the flag and there is about a 1 inch gap of just blue at the bottom of the blue area. Not a big deal, but I don't think it should be that difficult to make sure everything is centered and even all the way around.
THIS ISN'T THE FIRST TIME I HAVE ORDERED FROM THIS COMPANY. ALWAYS HAVE BEEN PLEASED WITH THE FLAGS I HAVE RECEIVED. GOOD QUALITY.
My shipment was short. I ordered and paid for 10 flags and received only 1 flag. I have contacted your office and I am supposed to be getting the other 9 flags. When I get the other 9 flags then I will rate you at 5 stars if everything goes ok
This flag is for my husband's birthday in February. He has a work shop on the property with a Marine flag. This POW flag is just what he has been wanting to put opposite the Marine flag. Thank you, United States Flag Store for the quality and the fast delivery.
I always buy an Annin flag knowing they are top quality. They are beautiful and long-lasting and a tribute to our great country. They help make our country great again.
Let me start by saying I'm very pleased with this flag, it's very well made. The only improvements I would suggest is to make the colors more vivid and stitch the company tags on the back of the flag instead of the front.
We put our new flag out today, and it seems heavy duty, well made. We will see how long it lasts. We fly our flag 24/7
Easy to order I have ordered several flags from them and have yet to be disappointed. I will never order from anyone else. Thank you!
American Flags - you can't go wrong giving these out. Very patriotic to be used during Memorial day.
I purchased the historical desk set for the owner of the company. I am however customizing my own and using half of the ones from you guys. Thank you for all your help. It is prefect
Did not receive the order as of today. It has been almost nine days since I placed the order and have not seen it yet!
Received flagpole but the gold ball for the top was damaged from packing. I called and a replacement is being sent. The flag that was included in the order did not come with the pole. I notified company. I hope its a separate order!
Price was right, product was as described, and prompt delivery. An example for other American businesses.
The quality, color and raised stars are beautiful. It represents our country well hanging from my house.
Ordered my flags and had no issues. I am happy my father recommended me to come to this website. I would order again.
I am very excited this came. The transaction was very smooth... no hassle... very professional. Very happy I found the website.
When the flag pole came there was no ball topper. Call customer service and there sending me one out on a rush order. I would buy from them again.
The website was user friendly. I chose free shipping. The flag looks very nice and made in the USA. The price was very reasonable. Not a problem with anything.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri