United States Flag Store
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United States Flag StoreReviews 8,426

4.8

About the Business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
+37
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One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
539
value
362
shipping
361
returns
16
quality
3,121
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48,590 reviews
Alabama
1 review
0 helpful votes
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Love!
March 13, 2018

Fast order and always accountable. Order them yearly for company events. I have never had any issues.

Thank you!

Date of experience: March 13, 2018
Tennessee
1 review
0 helpful votes
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Country Flags
March 8, 2018

Everything was just what we wanted... The flags were perfect for our event... The order was right on time as requested...

Date of experience: March 8, 2018
Maryland
1 review
0 helpful votes
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Love them!
March 8, 2018

I ordered 10 Alaska flags as part of the decorations for a sheet cake I will have at a going away party for our granddaughter and her husband who are moving to Anchorage next month. It will be very impressive I think.

Date of experience: March 8, 2018
Ohio
1 review
0 helpful votes
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Fast delivery, good quality in a flag. I'm sure the flag will stand up to the weather for months to come.

Date of experience: March 7, 2018
Connecticut
1 review
0 helpful votes
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Awesome!
March 7, 2018

From beginning of ordering with ease to the delivery was fast and perfect. There is no guess work involved either. Highly recommended!

Date of experience: March 7, 2018
Texas
1 review
0 helpful votes
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Wind is very strong in central Texas, needed flags that could stand up to the constant battering from the wind. The material is very strong, keeping my flags looking sharp and not fraying.

Date of experience: March 5, 2018
California
1 review
0 helpful votes
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Easy to order and Received my Marine Flags and they are awesome! Ordering online was easy and was glad I found this website

Date of experience: February 27, 2018
New Hampshire
1 review
0 helpful votes
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Great quality
February 23, 2018

The U.S. Flag I purchased is of great quality, the way a flag should be. I will be proud to fly this flag, I only wish I could fly a bigger size. Old Joe

Date of experience: February 23, 2018
Washington
1 review
0 helpful votes
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Slow to process order
February 23, 2018

Item did not ship for 7 days from day of purchase tho it said it was in stock and usually ships within 1-2 days. Item arrived 2 days after being shipped. Item was a flag case for my dad's burial flag. It is well made. Comes packed and protected very well. It is made in the USA which was very important to me. There is no way in hell that his flag would be displayed in a chinese made case. Overall I am pleased and would order again from them. If it said shipped within 5-7 days then I would not even bring it up. I did a chat and the man on other end was very professional. It seemed like he checked into it because case shipped following day.

Date of experience: February 23, 2018
Massachusetts
1 review
0 helpful votes
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The flag from my Dad's service, which is a standard size flag folded by the military personnel doesn't fit into the case. Assumed that this was a standard size however I never checked. Disappointed however I assume responsibility for nother verifying.

Date of experience: February 22, 2018
Virginia
1 review
0 helpful votes
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Excellent Service
February 14, 2018

Fast, Efficient, and Affordable! I gave you an excellent review so why do I have to type 100 characters?

Date of experience: February 14, 2018
Missouri
1 review
0 helpful votes
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SATISFIED
February 14, 2018

THIS WAS A GOOD QUALITY FLAG THAT WAS DELIVERED. QUICK DELIVERY ON THE PRODUCT. REASONABLE SHIPPING COSTS. ADDITIONAL HARDWARE I ORDERD SEEMS STRONG AND GOOD QUALITY.

Date of experience: February 14, 2018
Texas
1 review
0 helpful votes
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Good quality flags
February 12, 2018

Good quality flags, quick delivery.
Only reason I didnt give 5 stars is because of the high shipping cost.

Date of experience: February 12, 2018
Michigan
1 review
0 helpful votes
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"Where is the order?"
February 12, 2018

I placed the order on Feb. 12th and have not received it yet, and I have been charged for it on my credit card. The invoice number is *******5001. When will I receive this order?

Date of experience: February 12, 2018
Pennsylvania
1 review
0 helpful votes
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Good service
February 4, 2018

Thank you for your quick and fast response. The poles and hardware was strong and I put them up already. Hope to have them by Superbowl Sunday and I did. Thank you.

Date of experience: February 4, 2018
Pennsylvania
1 review
0 helpful votes
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Very pleased
February 2, 2018

Received order on time and the cost of flags and shipping was very fair. Will order from United States Flag Store again, when I need flags.

Date of experience: February 2, 2018
Florida
1 review
0 helpful votes
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I received the flags and also purchased the desk flag mount. We are using them for an event displaying the American and Israeli flags and it looks amazing.

Date of experience: February 2, 2018
Virginia
1 review
0 helpful votes
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Just the flag I was looking for. It will use as a sign of respect for his service and sacrifice for this country

Date of experience: January 31, 2018
California
1 review
0 helpful votes
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Nice flafs
January 19, 2018

All the flag are what I expected, except it would be better if the were rolled up and not folded, that way they would not be all wrinkled.

Date of experience: January 19, 2018
Florida
1 review
0 helpful votes
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Fast Delivery!
January 18, 2018

Awesome service, fast delivery and responses. The pricing was great as well. We ordered 2 American flags and got them in no time!

Date of experience: January 18, 2018