United States Flag Store
Sitejabber Website Reviews and Complaints
business logo of United States Flag Store

United States Flag StoreReviews 8,425

4.8

About the Business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
Visit Us
How would you rate United States Flag Store?
grey star
grey star
grey star
grey star
grey star

United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
539
value
362
shipping
361
returns
16
quality
3,121
This company does not typically respond to reviews

Instant Feedback

48,590 reviews
California
1 review
0 helpful votes
Follow DAVID O.
Unfollow DAVID O.
Send Message
Share Review
Report Review

Pseormikreaoikg
July 17, 2025

Rw]=PRLG, PKarwgmd[0i5agoi[ag35jtykqS]ER[; GA[]\PGLRPO=[

Date of experience: July 7, 2025
Pennsylvania
1 review
0 helpful votes
Follow Sherry P.
Unfollow Sherry P.
Send Message
Share Review
Report Review

Great product!
July 17, 2025

We were thrilled to actually get a flag manufactured in the US! Very satisfied!

Date of experience: July 7, 2025
North Dakota
1 review
0 helpful votes
Follow Cindy A.
Unfollow Cindy A.
Send Message
Share Review
Report Review

Easy ordering-
July 17, 2025

Easy on-line ordering and payment processing~ Good descriptions of products.

Date of experience: June 16, 2025
New York
1 review
0 helpful votes
Follow John M.
Unfollow John M.
Send Message
Share Review
Report Review

Great Company to do Business With!
July 17, 2025

Talking to people on the phone, they were very pleasant to talk to and get recommendations for the type and size flag I would need.

Date of experience: July 7, 2025
Illinois
1 review
0 helpful votes
Follow Rick S.
Unfollow Rick S.
Send Message
Share Review
Report Review

Good quality flags
July 17, 2025

Good quality flags. Website works well and delivery was fast

Date of experience: July 7, 2025
Kentucky
1 review
0 helpful votes
Follow Sheryl L.
Unfollow Sheryl L.
Send Message
Share Review
Report Review

Quality American Made Flags
July 17, 2025

I keep a supply of flags to place on the gravesites of family members who serve. The flags purchased are excellent quality and will withstand the elements so I don't have to replace them as often. American made, good quality and at a good price.

Date of experience: July 7, 2025
South Carolina
1 review
1 helpful vote
Follow Suzy K.
Unfollow Suzy K.
Send Message
Share Review
Report Review

Consistently great- year after year!
July 17, 2025

We always receive our delivery on time with great communication!

Date of experience: July 7, 2025
Wisconsin
1 review
1 helpful vote
Follow Cynthia S.
Unfollow Cynthia S.
Send Message
Share Review
Report Review

Wedding surprise
July 16, 2025

I ordered some flags for my daughter's wedding and it was very easy to order and my order delivered in a timely manner. They look great. I would recommend them for your flags need.

Date of experience: June 27, 2025
Pennsylvania
1 review
0 helpful votes
Follow LARRY W.
Unfollow LARRY W.
Send Message
Share Review
Report Review

Steam
July 16, 2025

The flags are very nice. The whole transaction was very simple. I even got the order a couple days earlier than expected.

Date of experience: July 6, 2025
Virginia
1 review
0 helpful votes
Follow BRANCH W.
Unfollow BRANCH W.
Send Message
Share Review
Report Review

How to Create a Family Tradition
July 16, 2025

When I encountered USFS Online the first thought was 'how inexpensive they are' then shortly later
The time of delivery was made and I thought "they can't get here that soon", but they did. Our front property line got a flag about every six feet and it seemed inadequate so I kept going and added eight more in the front of the neighbors. Later this week they said 'Thanks for the flags' and my reply was, "I am
Think of more flags." Yes, I was looking for your name on the box and it was not there. I was going to scour the Internet next for your name and was delighted to get this email. There are really only three
Flag holidays and Labor Day is the last. I don't have any plan yet and you might advise me. I took a picture of the string of flags along the sidewalk and and regret the picture does not give the same impression as when I arrive in the car. Perhaps you can give me an idea. Meanwhile I am going to to
Give flags to as many of our family members (four) that want them. So an order will be organized in the next week. But that is only the smallest flags - I have to replace the 3x5 flag as it has become frayed. As my neighbor said, "Thanks for the Flags." YOUR Date of experience would only accept one. We started on the week of Memorial Day then July 4.

Date of experience: July 6, 2025
Pennsylvania
1 review
0 helpful votes
Follow Ellen S.
Unfollow Ellen S.
Send Message
Share Review
Report Review

Satisfied With Order
July 16, 2025

I wanted flags for myself & my niece and nephew. I am satisfied with the quality of the flags, which were made in USA. I was not satisfied with the flags made in China! I sent the ones made in China back & got flags made in USA.

Date of experience: May 23, 2025
Kansas
1 review
0 helpful votes
Follow W B.
Unfollow W B.
Send Message
Share Review
Report Review

Great Service
July 15, 2025

Good website, merchandise, prices. All arrived on time!

Date of experience: July 5, 2025
New York
1 review
0 helpful votes
Follow Shea B.
Unfollow Shea B.
Send Message
Share Review
Report Review

Love these flags!
July 15, 2025

The #1 store we buy our flags from! We love that they are made in the USA!

Date of experience: July 5, 2025
Washington
1 review
0 helpful votes
Follow Cindy R.
Unfollow Cindy R.
Send Message
Share Review
Report Review

Love it!
July 15, 2025

I ordered the Army and WW II to put at my father-in-laws grave and it looks great. Was able to put the American Flag on it.

Date of experience: July 5, 2025
Massachusetts
1 review
0 helpful votes
Follow Bruce L.
Unfollow Bruce L.
Send Message
Share Review
Report Review

Overall a good job
July 15, 2025

The original order got lost in transit. The flag store went beyond and made good on my purchase, kudos for that, just took a little longer than expected for the original purchase to be processed and shipped

Date of experience: July 5, 2025
Kansas
1 review
0 helpful votes
Follow Karri w.
Unfollow Karri w.
Send Message
Share Review
Report Review

Birthday guft
July 15, 2025

From ordering to delivering all was good. Very happy with the flag and pole. Nice quality.

Date of experience: July 5, 2025
North Carolina
1 review
0 helpful votes
Follow Vicki W.
Unfollow Vicki W.
Send Message
Share Review
Report Review

Pride
July 15, 2025

Easy ordering, durable and elegant flag. I consider the price reasonable. I fly both my US Flag and WV State flag.

Date of experience: July 5, 2025
Florida
1 review
0 helpful votes
Follow Michael S.
Unfollow Michael S.
Send Message
Share Review
Report Review

Service and product were both great. Would purchase again.

Date of experience: July 5, 2025
Ohio
1 review
0 helpful votes
Follow Lavon S.
Unfollow Lavon S.
Send Message
Share Review
Report Review

I googled Veteran grave markers and the United States Flag Store was one of the websites that were listed. I visited the site and found that they have a very wide selection of markers for every branch of the service. I found exactly what I wanted very easily and quickly. The ordering process was very easy and the marker arrived the day I was going to decorate Bob's headstone. His death was directly related to exposure to a chemical during his third tour of duty. He was a very proud DAV, and left this life a hero to his family. FREEDOM IS NOT FREE The beautiful Marker replaces one that was presented at his funeral by the American Legion Veteran's Corp after their recognition ceremony and Flag presentation. Thank you US Flag Store for your service to our nation and each family. You did an amazing job for me and my children with your kind, caring, and prompt service. May you all be Blessed with God's grace.

Date of experience: July 4, 2025
Alabama
1 review
0 helpful votes
Follow Emerson B.
Unfollow Emerson B.
Send Message
Share Review
Report Review

OK
July 14, 2025

OK OK OK OK OK OK OK OK OK OK OK OK OK OK OK O: K: OK O: K Ok OK OK ok ok ok

Date of experience: July 4, 2025