United States Flag Store
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United States Flag StoreReviews 8,956

4.7

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
583
value
362
shipping
361
returns
16
quality
3,122
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California
1 review
0 helpful votes
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Receive order faster than expected
October 22, 2025

They exceeded my expectations with shipment. It seemed like they wasted no time to pack my order and send it out. I appreciate it.

Date of experience: October 12, 2025
California
1 review
0 helpful votes
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Love the Betsy Ross flag
October 22, 2025

Easy to choose desired ítem and order it. The first time I ordered the Betsy Ross flag, UPS lost it. I phoned, very helpful service, and this time my flag arrived promptly. I really love the flag.

Date of experience: October 12, 2025
Colorado
1 review
1 helpful vote
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Flag Topper
October 21, 2025

Ordered and received flagpole light and police decorative flagpole topper. The topper was tooo small and wouldn't fit my pole. USFS didn't want it returned and offered to credit my card a dollar amount to keep me from returning the topper. I accepted because USFS said I would be responsible for the return charge. First of all, the advertisement of the topper was very deceiving. It enlarged/enhanced the image to make it appear a lot larger than it actually is. I still would have wanted to return the topper even if it had fit my flagpole because you wouldn't have be able to see it on the top of the pole! The flagpole light I received was just fine. I don't believe I will order from or recommend USFS, but I'm still undecided.

Date of experience: October 11, 2025
Illinois
1 review
0 helpful votes
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Motorcycle flags
October 20, 2025

I am a Patriot Guard, Sr Ride Captain. I fly 5 flags from my bike every time I ride. USA Flags usually last about a year. I am very unhappy with these they brush against adjacent flags and are getting quite abraded.

Date of experience: October 10, 2025
Virginia
1 review
0 helpful votes
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Flag Purchase
October 20, 2025

It's just a matter of selecting which item you want, then making your payment. No hassle. No fuss, and NO made in China garbage! Oh Happy Days! :)

Date of experience: October 10, 2025
New York
1 review
0 helpful votes
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Great display
October 19, 2025

I am happy with the flags I purchased. I am using them to display them in class. Students wer happy to see their country being represented and acknowledged.

Date of experience: October 9, 2025
California
1 review
0 helpful votes
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Excellent flags very good quality
October 16, 2025

Very good online sales got my packages when promised good quality. I'm very happy and we will be buying more flags from your company. Thank you and God bless America.

Date of experience: October 6, 2025
South Carolina
1 review
0 helpful votes
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First time buyer
October 14, 2025

The website was informative and allowed me to get all of the information that was needed to make my decision to purchase. The quality of the merchandise appeared better than their competitors... time will tell.

Date of experience: October 3, 2025
Florida
1 review
0 helpful votes
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Promise kept!
October 13, 2025

I'm so thankful that my flag arrived as promised! It was packed neatly and the staff was great where I picked it up in Jacksonville.

Date of experience: October 4, 2025
Kentucky
1 review
0 helpful votes
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Great mini flags
October 13, 2025

I ordered some mini flags for my son of countries that he has visited. The flags are on dowels but were easily removed and strung to make a pendant-style banner. He is happy with them.

Date of experience: October 3, 2025
Tennessee
1 review
0 helpful votes
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Awesome Flag
October 11, 2025

Flag is made of flawless material. It's been up since day one around August 12 and of in time for my birthday. Even better! When I wear this one out I will buy another one from you guys. Hands down!

Date of experience: October 1, 2025
New York
1 review
0 helpful votes
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Order was not shipped until 3 weeks after order was placed, and arrived 6 days after I needed it. Along with that, I reached out on three separate occasions, 3 by email and once by phone, only getting a reply to the final contact.

Date of experience: August 18, 2025
Wyoming
1 review
0 helpful votes
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Certificate & flag display
October 11, 2025

Easy to order, arrived promptly, and looks beautiful!
The only downside was not having anything to hold the certificate and flag in place. We used some double-sided tape and it worked well.

Date of experience: October 1, 2025
Missouri
1 review
0 helpful votes
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Wonderful flag!
October 11, 2025

I wanted a new Ukraine flag and just googled a place. Your store came up and I discovered great prices, no shipping, and a no hassle experience. Thank you!

Date of experience: October 1, 2025
Washington
1 review
0 helpful votes
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Very good service and follow up.
October 11, 2025

They notified me that they were out of stock and offered a cancellation. I chose to wait and I received my package within a couple weeks. As soon as these are folded I will probably order moree.

Date of experience: October 1, 2025
Texas
1 review
0 helpful votes
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N/a
October 11, 2025

It was just flags, what can I say. Too much asked for in this survey. Did you get it, and was it what you expected should be enough

Date of experience: October 1, 2025
Wyoming
1 review
0 helpful votes
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There were a variety of products to choose from, the quality is generally good (a seam on the flag frayed not long after installation, but we sewed that back up), and some missing parts were promptly provided.

Date of experience: October 1, 2025
Minnesota
1 review
0 helpful votes
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Proud Flags
October 11, 2025

I originally ordered two different weight flags on the website. There was so many to choose from. It wasn't until I called and had a representative help me with the return and direct me to my state flag and the US flag that turned out to be perfect! Thanks for your help!

Date of experience: October 1, 2025
Pennsylvania
1 review
0 helpful votes
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American pride!
October 11, 2025

The beautiful flag was ordered seamlessly and the processed flowed like a flag in the wind! …the flag was ordered on the website with ease, shipped and arrived extremely fast, and the quality of the flag is gorgeous! I wish I could include a picture somehow so that you could see it hanging beautiful on the full wall!

Date of experience: August 30, 2025
Texas
1 review
0 helpful votes
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Not made in the USA
October 11, 2025

Flags shipped to me fairly quickly, but these flags were not made in the USA they were made in China. That was disappointing.

Date of experience: October 1, 2025