United States Flag Store
Sitejabber Website Reviews and Complaints
business logo of United States Flag Store

United States Flag StoreReviews 8,956

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
Visit Us
How would you rate United States Flag Store?
grey star
grey star
grey star
grey star
grey star

United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
583
value
362
shipping
361
returns
16
quality
3,122
This company responds to reviews on average within 2 days

Instant Feedback

48,588 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Michael P.
Unfollow Michael P.
Share Review
Report Review

Bright flags with excellent printing.
November 25, 2025

I have them out until Dec. 8th and then from Memorial Day until Dec. 8th 2026.The wind has been strong and some flags ends have frayed but still wave and look great.

Date of experience: November 15, 2025
Texas
1 review
0 helpful votes
Follow Robert L.
Unfollow Robert L.
Share Review
Report Review

Fast response for high quality flag
November 24, 2025

We received the American flag we ordered very quickly and it is in execllent shape. We really like the quality of the flag and the bright colors. We would definitely purchase again from this compny.

Date of experience: November 15, 2025
Virginia
1 review
0 helpful votes
Follow Karen D.
Unfollow Karen D.
Share Review
Report Review

Wonderful products
November 24, 2025

Ordered a flag for the front of our house. Great quality, prompt delivery. I also have ordered garden American flags over the years... same great quality and service.

Date of experience: November 14, 2025
Puerto Rico
1 review
0 helpful votes
Follow Roxane V.
Unfollow Roxane V.
Share Review
Report Review

Military flag display case
November 24, 2025

This is a beautiful case to display a military flag from a funeral. We have purchased several of these for friends and family members who have had a deceased military funeral.

Date of experience: November 14, 2025
Oregon
1 review
0 helpful votes
Follow Tricia S.
Unfollow Tricia S.
Share Review
Report Review

Patriotism Exceeded
November 23, 2025

The experience was wonderful ordering and recieving the flags was a great experience!
I bought some 3x2 flags to hand out at my gym to members who are new American citizens. They were so grateful and appreciative of the gesture. When I need additional flags and a new 3x5 flag for my front window, I will be ordering from You! Thank You again!

Date of experience: November 13, 2025
Texas
1 review
0 helpful votes
Follow Barbara J.
Unfollow Barbara J.
Share Review
Report Review

Extremely satisfied
November 23, 2025

I ordered 2 5 x 9.5 foot flags for my dad's memorial service. Only one official flag is issued for veterans and my 2 sisters and I all wanted one. The flags arrived on time. The honor guard folded all three flags prior to the service so all three could be included in the service. My older sister got the official flag and my little sister and I were presented with the flags I ordered. I was happy that these flags were replicas of the original and that they were able to be part of the service. I would recommend this company.

Date of experience: September 29, 2025
Texas
1 review
1 helpful vote
Follow Steve G.
Unfollow Steve G.
Share Review
Report Review

...
November 19, 2025

...

Date of experience: November 9, 2025
New York
1 review
0 helpful votes
Follow Carolyn G.
Unfollow Carolyn G.
Share Review
Report Review

Beautiful Flag
November 13, 2025

I bought this flag for my granddaughter and her husband. They love it. It's strong enough for windy days. My husband and I have bought many from you and they last a long time. I have one in NY and one in Florida.

Date of experience: November 3, 2025
Maryland
1 review
0 helpful votes
Follow Robert G.
Unfollow Robert G.
Share Review
Report Review

Review and suggestion
November 13, 2025

Experiences have always been very good. Only suggestion that i will make is to reintroduce your prior offer of discounted flag price for orders placed for multiple flags on one order.

Date of experience: November 3, 2025
Virginia
3 reviews
0 helpful votes
Follow Janice S.
Unfollow Janice S.
Share Review
Report Review

Important that we support USA companies, especially one that makes our country's flag! My order was placed without difficulty and arrived as forecasted.

Date of experience: November 3, 2025
California
1 review
0 helpful votes
Follow Dawn P.
Unfollow Dawn P.
Share Review
Report Review

Great Company
November 13, 2025

Have ordered a few times now from here and gotten approval to use for the foreseeable future for future flag purchases do to the companies US made flags. Great product and speedy service.

Date of experience: November 3, 2025
Ohio
1 review
0 helpful votes
Follow Melinda W.
Unfollow Melinda W.
Share Review
Report Review

After one use at our annual membership event, the weighted flag bases fell apart. The bottom came apart from the base. I will have to super glue all of them before our next event. What a pain!

Date of experience: October 7, 2025
Arizona
1 review
0 helpful votes
Follow Frank M.
Unfollow Frank M.
Share Review
Report Review

Quality
November 11, 2025

I received my flag order delivered to my home address. The product is of very good quality. I especially likes the way the flag is affixed to the accompanying pole. I will keep US Flag in mind when I am ready to order additional products.

Date of experience: November 1, 2025
Texas
1 review
0 helpful votes
Follow Fran C.
Unfollow Fran C.
Share Review
Report Review

Delivery mishap
November 11, 2025

I have ordered from you many times with no issues until recently. I ordered a flag but never received it. After a couple of calls I was able to get a refund and I ordered another flag which arrived in less than a week.

Date of experience: November 1, 2025
Arizona
1 review
0 helpful votes
Follow Paul T.
Unfollow Paul T.
Share Review
Report Review

It was a very good experience. Everything worked as expected and the flag is high quality and looks good flying under the American flag. Fore warned is fore armed. Trouble needs to go somewhere else.

Date of experience: November 1, 2025
Illinois
1 review
0 helpful votes
Follow Susan E.
Unfollow Susan E.
Share Review
Report Review

High-quality flags! Great service!
November 11, 2025

I've been purchasing flags from United States Flag Store for years. We purchase them for use at my home, my parents' home, my brother's home, and our local cemetery. They are US-made, high-quality flags that withstand the wind in our rural area.

Date of experience: September 10, 2025
Pennsylvania
1 review
0 helpful votes
Follow Mark T.
Unfollow Mark T.
Share Review
Report Review

Wanted durable, got durable
November 11, 2025

Easily found and paid for a durable US flag madr in the USA. Looks great, the fabric feels great and durable and has weathered several storms with ease.

Date of experience: November 1, 2025
Maryland
1 review
0 helpful votes
Follow Mae E.
Unfollow Mae E.
Share Review
Report Review

Good experience
November 11, 2025

The ordering process was easy.
I received my merchandise as expected and in good condition.
I received a follow-up text to confirm delivery. I will definitely place future orders with United States Flag Store.

Date of experience: November 1, 2025
Iowa
1 review
0 helpful votes
Follow Debra B.
Unfollow Debra B.
Share Review
Report Review

Great customer service
October 25, 2025

I called 3 weeks after placing the first order and a replacement was sent promptly. Then this week I received the one ordered earlier. If you want me to send back one, please send authorization for shipping.

Date of experience: October 15, 2025
Virginia
1 review
0 helpful votes
Follow MaryEllen L.
Unfollow MaryEllen L.
Share Review
Report Review

A company with a good product choice, good quality products, knowledgeable sales people, and helpful & agreeable customer service representatives. Will recommend it to friends & family in the market for a flag.

Date of experience: October 13, 2025