United States Flag Store
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United States Flag StoreReviews 8,965

4.7

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
583
value
362
shipping
361
returns
16
quality
3,122
This company responds to reviews on average within 2 days

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48,588 reviews

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Georgia
1 review
0 helpful votes
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Flag pole arrived
December 18, 2022

Flagpole arrived as ordered, could have used a bit of instructions though.

Date of experience: November 18, 2022
West Virginia
2 reviews
0 helpful votes
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Ordering system was easy to use and delivery was as promised.

Date of experience: November 18, 2022
Minnesota
1 review
0 helpful votes
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Great
December 18, 2022

Very easy to order, affordable, arrived on time, happy with purchase

Date of experience: November 18, 2022
New York
1 review
0 helpful votes
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Excellent service and products
December 17, 2022

Received promptly, no hassles. Gave the pins away as token gifts and the recipients were delighted. Thank you.

Date of experience: November 17, 2022
Vermont
1 review
0 helpful votes
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As Advertised
December 17, 2022

Flag was as described, flying now. We'll see how it weathers!

Date of experience: November 17, 2022
Oklahoma
1 review
0 helpful votes
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Very happy with our OK flags
December 17, 2022

Very good experience good service thank you for the good quality

Date of experience: November 17, 2022
Tennessee
1 review
0 helpful votes
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Flag flies 24/7
December 17, 2022

We fly the US Flag & a State flag 24/7 at our 911 Call Center. Great product.

Date of experience: November 17, 2022
New York
1 review
0 helpful votes
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Excellent!
December 17, 2022

Great experience and flag came promptly. It is well made and looks great in the yard.

Date of experience: November 17, 2022
Oklahoma
1 review
0 helpful votes
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Go America
December 17, 2022

Always great when I shop here for my flags, easy order and quick delivery.

Date of experience: November 17, 2022
Wisconsin
1 review
0 helpful votes
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Dallas
December 17, 2022

It was a gift from a friend!@@@@@@@@)((;:;&@@(/ :)& &@"7)$7()889@*******

Date of experience: November 17, 2022
Mississippi
1 review
0 helpful votes
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Review
December 17, 2022

I'm disappointed that the 2.5 foot size was no longer available. I had to order the 3 foot, which is a bit large for my flagpole.

Date of experience: November 17, 2022
Oklahoma
1 review
0 helpful votes
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US Flag
December 17, 2022

Great quality! Excellent service. Very happy with our purchase.

Date of experience: November 17, 2022
North Carolina
1 review
0 helpful votes
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Received quickly and will use
December 17, 2022

The Christian flag I ordered was great. I liked the material. The American flag was material was not as good and it was stapled to the stick.

Date of experience: November 17, 2022
Georgia
6 reviews
0 helpful votes
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Quick delivery!
December 17, 2022

Very quick delivery was very much appreciated! Product did not disappoint!

Date of experience: November 17, 2022
Massachusetts
1 review
0 helpful votes
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Great for gifts on holidays
December 17, 2022

Overall very well good quality and inexpensive gave them out for veterans day

Date of experience: November 17, 2022
Texas
1 review
0 helpful votes
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Great company
December 17, 2022

Excellent thank you for the opportunity to thank you

Date of experience: November 17, 2022
Washington
1 review
0 helpful votes
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Awesome Flag!
December 16, 2022

The ordering process was very easy and the product was quickly delivered.

Date of experience: November 16, 2022
North Carolina
1 review
0 helpful votes
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Found what I needed quickly. Products appear to be quality items. I am looking forward to receiving them.

Date of experience: November 16, 2022
California
1 review
0 helpful votes
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Flag shipment
December 16, 2022

My complaint is about the packaging and shipping container. The shipping box was in very bad condition... ripped and torn. I was relieved that the 3 individual boxes inside were fine. Just thought the company should know. We are enjoying the flag kit.

Date of experience: November 16, 2022
Ohio
1 review
0 helpful votes
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Survey
December 16, 2022

Good, easy, precise, accurate, timely
I was very pleased with my order
Thank you

Date of experience: November 16, 2022