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Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Flagpole arrived as ordered, could have used a bit of instructions though.
Ordering system was easy to use and delivery was as promised.
Very easy to order, affordable, arrived on time, happy with purchase
Received promptly, no hassles. Gave the pins away as token gifts and the recipients were delighted. Thank you.
Very good experience good service thank you for the good quality
We fly the US Flag & a State flag 24/7 at our 911 Call Center. Great product.
Great experience and flag came promptly. It is well made and looks great in the yard.
Always great when I shop here for my flags, easy order and quick delivery.
I'm disappointed that the 2.5 foot size was no longer available. I had to order the 3 foot, which is a bit large for my flagpole.
The Christian flag I ordered was great. I liked the material. The American flag was material was not as good and it was stapled to the stick.
Very quick delivery was very much appreciated! Product did not disappoint!
Overall very well good quality and inexpensive gave them out for veterans day
The ordering process was very easy and the product was quickly delivered.
Found what I needed quickly. Products appear to be quality items. I am looking forward to receiving them.
My complaint is about the packaging and shipping container. The shipping box was in very bad condition... ripped and torn. I was relieved that the 3 individual boxes inside were fine. Just thought the company should know. We are enjoying the flag kit.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri