United States Flag Store
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United States Flag StoreReviews 8,965

4.7

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
583
value
362
shipping
361
returns
16
quality
3,122
This company responds to reviews on average within 2 days

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Minnesota
1 review
0 helpful votes
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Satisfied Customer
December 15, 2022

Easy process, user friendly website. United States Flag Store communicated frequently with updates of when my order would be shipped.

Date of experience: November 15, 2022
Oregon
1 review
0 helpful votes
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Wonderful to work with
December 15, 2022

Easy to find, great selection, order and got here in great time!

Date of experience: November 15, 2022
Michigan
2 reviews
0 helpful votes
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Eventually after having enquired on the long delivery time or loss of my order, I received my flag order on November 10th.
Thanks

Date of experience: November 15, 2022
Illinois
1 review
0 helpful votes
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Perfect size
December 15, 2022

Love the flags. They will work perfectly for our meeting.

Date of experience: November 15, 2022
Florida
1 review
0 helpful votes
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God bless the USA
December 15, 2022

Beautifully made flag. I will fly it proudly.
More people should buy these beautiful flags

Date of experience: November 15, 2022
Illinois
2 reviews
0 helpful votes
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Heavier poly is perfect!
December 15, 2022

Upgraded from the outdoor nylon to the heavier outdoor poly version for high winds and 24/7 flying, and it has performed superbly. Much less movement in the wind, preventing tangling and getting wrapped around the pole. Highly recommend. Made in the USA.

Date of experience: November 15, 2022
Virginia
2 reviews
0 helpful votes
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Flags for a museum
December 15, 2022

Website was easy to navigate and get the information we needed. Easy ordering. Thank you.

Date of experience: November 15, 2022
New Mexico
2 reviews
0 helpful votes
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THIRD FLAG FROM FLAG STORE
December 15, 2022

This is the third flag we have bought from the Flag Store, high winds shredded the first two. Despite the excellent construction of the flags - the wind here beats them up. Nevertheless, we shall continue to replace them with our purchases from the Flag Store.

Date of experience: November 15, 2022
North Carolina
1 review
0 helpful votes
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Outstanding
December 15, 2022

It was exactly what I ordered and arrived promptly

Date of experience: November 15, 2022
North Carolina
1 review
0 helpful votes
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Excellent
December 15, 2022

My order was delivered quickly and the flags are of exceptional quality!

Date of experience: November 15, 2022
Florida
1 review
0 helpful votes
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Good prices and made in USA! Their website is easy to navigate and they delivered on time.

Date of experience: November 14, 2022
Washington
2 reviews
0 helpful votes
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US Flag Pole
December 14, 2022

I purchased a walnut flag pole, stand and eagle for our US Flag. The quality was excellent as was the quickness in processing the order.

Date of experience: November 14, 2022
Illinois
1 review
0 helpful votes
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Ordered flag and the flag arrived in a timely manner

Date of experience: November 14, 2022
Georgia
1 review
0 helpful votes
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Satisfied
December 14, 2022

I like that I was able to select the country flags that I needed. Thank you.

Date of experience: November 14, 2022
California
1 review
0 helpful votes
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Replacement
December 14, 2022

Although it took a little long to get the replacement I was pleasantly surprised that the entire order was replace.

Date of experience: November 14, 2022
Florida
1 review
0 helpful votes
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Christmas Flag
December 14, 2022

Excellent quality from previous purchase
Ease of ordering

Date of experience: November 14, 2022
Missouri
1 review
0 helpful votes
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Repeat Customer.
December 13, 2022

I've used this store before. Am always pleased and trust this site. My husband collects flags - especially from places we have visited.

Date of experience: November 13, 2022
Florida
1 review
0 helpful votes
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Great flag
December 13, 2022

Came fast was what I ordered and looks great. Overall a great experience.

Date of experience: November 13, 2022
Florida
1 review
0 helpful votes
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Vandalism
December 13, 2022

The service and the merchandise were excellent, only problem was with the racist who broke my confederate flag off my car. I will order another when I get the money. Thank you for your excellent service.

Date of experience: November 13, 2022
West Virginia
1 review
0 helpful votes
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Very Satisfied
December 12, 2022
Updated review

The order went very smooth. The flag arrived sooner than expected and was all that I anticipated

Date of experience: November 12, 2022

Went very smooth
November 21, 2022
Previous review

Went very smooth.

Date of experience: October 22, 2022