
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy process, user friendly website. United States Flag Store communicated frequently with updates of when my order would be shipped.
Easy to find, great selection, order and got here in great time!
Eventually after having enquired on the long delivery time or loss of my order, I received my flag order on November 10th.
Thanks
Love the flags. They will work perfectly for our meeting.
Beautifully made flag. I will fly it proudly.
More people should buy these beautiful flags
Upgraded from the outdoor nylon to the heavier outdoor poly version for high winds and 24/7 flying, and it has performed superbly. Much less movement in the wind, preventing tangling and getting wrapped around the pole. Highly recommend. Made in the USA.
Website was easy to navigate and get the information we needed. Easy ordering. Thank you.
This is the third flag we have bought from the Flag Store, high winds shredded the first two. Despite the excellent construction of the flags - the wind here beats them up. Nevertheless, we shall continue to replace them with our purchases from the Flag Store.
It was exactly what I ordered and arrived promptly
My order was delivered quickly and the flags are of exceptional quality!
Good prices and made in USA! Their website is easy to navigate and they delivered on time.
I purchased a walnut flag pole, stand and eagle for our US Flag. The quality was excellent as was the quickness in processing the order.
Ordered flag and the flag arrived in a timely manner
I like that I was able to select the country flags that I needed. Thank you.
Although it took a little long to get the replacement I was pleasantly surprised that the entire order was replace.
I've used this store before. Am always pleased and trust this site. My husband collects flags - especially from places we have visited.
Came fast was what I ordered and looks great. Overall a great experience.
The service and the merchandise were excellent, only problem was with the racist who broke my confederate flag off my car. I will order another when I get the money. Thank you for your excellent service.
The order went very smooth. The flag arrived sooner than expected and was all that I anticipated
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri