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Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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They're great! The quality is so good and their customer service is very professional.
Nice quality And it exceeded my expectatuons! Great service and was delivered in a timely timeframe.
Easy and convenient i love my flags. Good quality and good price
Quality product! Good experience! Shipped when promised. Received in a reasonable amount of time. Very happy with my purchase.
Very good website and good explanations on the different type of flag materials. It was easy to make my choice for the type of environment I live in. Fast service and made in USA.
Thanks keep up the good work. You have the best quality for the price. I will be doing business with you in the future.
Wanted the flags to decorate a period CW Xmas tree and would be delighted if it did actually arrive on the 23rd. Thanks.
Awesome,this is the third flag I have gotten from the US flag store.Fast turn around fron the time I ordered it to the tome I received it.Will be getting all my flags and clips from them
This was the first time I purchased a flag. It is a special feeling when touching the item.
I am glad I bought US Flag. The items came nicely packaged and in excellent condition.
I highly recommend it. Thank you for the experience!
The order process was simple. The quality is very high. My only complaint is that the pole arrived damaged. Not sure if this is an internal issue or the fault of the delivery service. The company did issue a partial refund and I will attempt to repair the damage on my own. Overall, a very high quality flag pole.
Great selection, US made easy to navigate, all questions answered as to which material I wanted based on how I wanted the flag to fly/last. This was very helpful.
If I remember correctly the ship tracking method was odd and I didn't want to subscribe to whatever method that was... but, items arrived and no problem. Products were just what I expected.
Fast efficient service and friendly helpful sales lady
Good quality product with a good price for your money.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri