United States Flag Store
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business logo of United States Flag Store

United States Flag StoreReviews 8,965

4.7

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
583
value
362
shipping
361
returns
16
quality
3,122
This company responds to reviews on average within 2 days

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48,588 reviews

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Arkansas
1 review
0 helpful votes
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Great products
December 23, 2022
Updated review

They're great! The quality is so good and their customer service is very professional.

Date of experience: November 23, 2022

Great selection and service
July 31, 2021
Previous review

Great selection and service

Date of experience: July 1, 2021
Colorado
1 review
0 helpful votes
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Great Flag
December 22, 2022

Nice quality And it exceeded my expectatuons! Great service and was delivered in a timely timeframe.

Date of experience: November 22, 2022
Michigan
1 review
0 helpful votes
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Nice product
December 22, 2022

Easy and convenient i love my flags. Good quality and good price

Date of experience: November 22, 2022
Texas
1 review
0 helpful votes
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Great
December 22, 2022

Great quality. Always have good luck with product.

Date of experience: November 22, 2022
Minnesota
1 review
0 helpful votes
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American Flags
December 22, 2022

Quality product! Good experience! Shipped when promised. Received in a reasonable amount of time. Very happy with my purchase.

Date of experience: November 22, 2022
California
1 review
0 helpful votes
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Quality American Flag
December 22, 2022

Very good website and good explanations on the different type of flag materials. It was easy to make my choice for the type of environment I live in. Fast service and made in USA.

Date of experience: November 22, 2022
Michigan
2 reviews
0 helpful votes
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Service and Quality
December 22, 2022

Excellent on both subjects. I will be buying from you the next.

Date of experience: November 22, 2022
Louisiana
1 review
0 helpful votes
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Thanks keep up the good work. You have the best quality for the price. I will be doing business with you in the future.

Date of experience: November 21, 2022
Oklahoma
1 review
0 helpful votes
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Wanted the flags to decorate a period CW Xmas tree and would be delighted if it did actually arrive on the 23rd. Thanks.

Date of experience: November 21, 2022
Tennessee
1 review
0 helpful votes
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New Flag
December 21, 2022

Went very smooth, ordering was easy - straight forward, delivery was on time, great flag.

Date of experience: November 21, 2022
Texas
1 review
0 helpful votes
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This is the third flag
December 20, 2022

Awesome,this is the third flag I have gotten from the US flag store.Fast turn around fron the time I ordered it to the tome I received it.Will be getting all my flags and clips from them

Date of experience: November 20, 2022
Florida
3 reviews
0 helpful votes
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US FLAG
December 20, 2022

This was the first time I purchased a flag. It is a special feeling when touching the item.
I am glad I bought US Flag. The items came nicely packaged and in excellent condition.
I highly recommend it. Thank you for the experience!

Date of experience: November 20, 2022
North Carolina
2 reviews
0 helpful votes
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Flags
December 20, 2022

It was easy and simple this survey is more difficult

Date of experience: November 20, 2022
Arizona
1 review
0 helpful votes
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Overall review
December 20, 2022

The order process was simple. The quality is very high. My only complaint is that the pole arrived damaged. Not sure if this is an internal issue or the fault of the delivery service. The company did issue a partial refund and I will attempt to repair the damage on my own. Overall, a very high quality flag pole.

Date of experience: November 20, 2022
Ohio
1 review
0 helpful votes
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Flags!
December 19, 2022

Prompt delivery! Flags are beautiful! Easy to do business with your company!

Date of experience: November 19, 2022
New Hampshire
2 reviews
0 helpful votes
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Very satisfied with my purchase
December 19, 2022

Great selection, US made easy to navigate, all questions answered as to which material I wanted based on how I wanted the flag to fly/last. This was very helpful.

Date of experience: November 19, 2022
Wisconsin
1 review
0 helpful votes
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Excellent
December 19, 2022

Very satisfied. Would recommend to everybody. I liked the various choices I had.

Date of experience: November 19, 2022
Ohio
1 review
0 helpful votes
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4x6 flags
December 19, 2022

If I remember correctly the ship tracking method was odd and I didn't want to subscribe to whatever method that was... but, items arrived and no problem. Products were just what I expected.

Date of experience: November 19, 2022
New York
1 review
0 helpful votes
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Fast efficient service and friendly helpful sales lady

Date of experience: November 18, 2022
Iowa
1 review
0 helpful votes
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Good
December 18, 2022

Good quality product with a good price for your money.

Date of experience: November 18, 2022