I have bought 4 very large CD racks from them over the last 4 years. They have a better price than Amazon and WalMart when you search for coupon codes. They ship fast. One time, there was a defect in an item and they had a replacement part sent out after I sent them a photo.
I got items that were very good quality and for a good price. At first the website did say the shipping would be 14 business days which I was okay with. But then after I clicked order it informed me it might be longer! They should put that information beforehand. However it did arrive earlier than expected
Asked for 1 box salt spools for $25 received 1 salt spool (cost at feed store 75 cents to $1.25@ was charged over $15.00 Customer service says they only come in 1 to a package! Yes i paid to return it!
Ordered a compressor from them. They sent a cheaper version of what I ordered with parts broken off. Tried to contact them for a return, they make you jump through all these hoops to return it and they want you to pay to send it back. Never order anything from them
They sent wrong part, returned product with RMA, after two weeks of them receiving product, they are still not processing refund, asking to be patient while they process refund.
There is no accountability in this company
No not use this company. They sell on walmart and amazon too. They sent me a damaged item and then said they filed a claim with FedEx. 5 months later they say it was denied and won't give me any information. I don't think they even sent a claim to fedex. And of course by now it is too late to send back. So I spent $240 on a damaged piece of furniture and am just stuck with it.
I will keep it simple.
They are the worst they sent me fake tracking number.
Anyway without making this review more nightmare for them and let's not talk about the trash support through phone they yelled at me.
If I don't receive my refund for my ×2 orders in the next 24h expect chargeback & police report.
UnbeatableSale is a trustworthy website that has been offering its customers fantastic offers and discounts for a while now. It is one of the greatest online marketplaces to get fantastic bargains on different items and offers a large variety of products at affordable costs.
FedEx lost my package, due to Unbeatable Sale not requesting the package be signed for by addressee. FedEx just lets anyone walking by sign and now my package is lost. Unbeatable Sale cannot be reached by telephone, nor will they communicate via email, only with the standard, prewritten reply. I've lost over $200.
I purchased Ausounds wireless earbuds through Microsoft Direct Buy on 11/16/23 as a Christmas present. We realized the week after Christmas that the left earbud does not work. Ausounds' tel number in LA is not their number and they have not replied to my emails. They don't seem to be legit. Microsoft will not refund as it was over 30 days. I just learned that Unbeatable Sale is the seller behind Microsoft. Requesting refund. If you want the earbuds, I will gladly mail it if you include the postage in the refund.
This company doesn't care if the delivery receives you are nothey will not work with you at all in any way.
They use FedEx fedex delivers. Takes a picture, but not of the apartment number, and it isn't my apartment number, and it isn't my apartment, so I'm out a $100 for a watch.
I will dispute the charge with my bank. I will file a claim with the Better Business Bureau. And I'm doing an investigation with FedEx.
I ordered a 7' Nearly Natural Yucca plant from Amazon and it was shipped by Unbeatable Sale. It arrived with undamaged packaging but when I opened it, the ceramic pot had several cracked sections and some pieces of the pot missing. I am still fighting with them and Amazon for a refund. I have my Capital One card involved and right now Unbeatable Sale is saying that FedEx delivered the item with no damge. This I agree with but that doesn't mean that the item is undamaged inside with improper handling. This Company buys damaged good from other resellers and manufacturing companies and then through Amazon, resells these defective items. Unbeatable Sale wants me to return this item at my expense and I will not be compensated. STAY AWAY from this reseller and I would have expected Amazon to have a more trustworthy reseller than this fraudster.
Bought a power acoustic amplifier sent it back because it was damaged and they said they could not refund my money because it was damaged well that's the whole point of sending it back I would have kept it if it wasn't damaged
This company offers great products at great prices. I recently purchased a pump and motor from them to save a few dollars over the competition. The package they sent me came in pretty quickly, but they sent the wrong pump and motor. I can forgive this, as the model numbers of the motor I ordered and the one they sent are very similar. However, when I called Kathy at their customer service phone number, she mentioned it would take two days for me to receive a response back from their sales department! Two days? For a response? Come on! Meanwhile my hot tub is unusable with no pump and I have a big party coming up this weekend. This business needs better quality control. Also, it would be nice if customer service did not raise their voices at customers over the phone...
Placed an order for a box of 50 items, according to the product description at Sears online marketplace, which is offered and fulfilled by this business and received only 1 item. I contacted them to either ship the missing 49 items or a pre-paid shipping label to return the 1 item. They refused both. Stay away from them!
Robbed me of over $150, confirmed with USPS item never shipped and given a false tracking number. Will not respond to email requests for refund. Do not buy from seller
First time, I've shopped there... I didn't know about it before. I was pleased with the products and the prices don't seem to be too overly priced, like some other places. I love that it's Christian gifts!
Ordered a audio component tower from them. It arrived damaged. I asked for replacement pieces. They kept putting me off. Two weeks later still no resolution. Asked for 25% back of the cost because I'm going to have to repair it myself. They refused and offered me 15%. That barely covered the cost of shipping. Shady company who doesn't care about their customers.
I called and emailed for the availability of a part as I needed to know if it was available before ordering. I was assured by William Mortimer " We have sufficient quantity of this item to handle any orders." even after asking to check actual on-hand stock.
Received an email 7 days later "Unfortunately, our warehouse has informed us that xxx is currently out of stock and we are no longer able to source it from the manufacturer."
The part is STILL listed as available on the website.
Overall the item is exactly what is pictured. But with only one picture it is hard to tell that the Swiss balls sit forward towards the medicine balls making access interesting if not turn just the right way. Also directions for setup are very limited so it's more of just fit and pieces together until it's together.
Answer: Amazon seller. We thought we could trust them. BIG MISTAKE.
Answer: Hello I am sorry to hear there was an issue. Please provide your 8 digit reference number, order number, phone number, full name and address as they appear on the ship to address provided at the time of purchase. This information should enable me to locate your order and attempt to assist you further. Thanks You service@unbeatablesale.com Customer Service - Unbeatablesale.com
Answer: Regarding: ORDER #: 4863504454561-1 REFERENCE #: 10951696 Dear Alberta Yarborough, Thank you for ordering from UnbeatableSale We received your request to cancel your order for the Tin Burner Cover Set 2-8 2-10 Harvest Apple. We have forwarded your request to our cancellation department. You will receive an additional email confirming that the cancellation process has been completed. If this order has already been shipped or is in the process of shipping, we will be unable to cancel the order. If we are unable to cancel your order and the item is eligible for return, please contact us for an RA. PLEASE NOTE: This email is not a confirmation of cancellation. Thank you. Sincerely, Customer Service Department 1-888-657-8436
Answer: Hello I am sorry to hear there was an issue. Please provide your 7 digit reference number, order number, phone number, full name and address as they appear on the ship to address provided at the time of purchase. This information should enable me to locate your order and attempt to assist you further. Thanks You Tracey tc@unbeatablesale.com Customer Service - Unbeatablesale.com
Answer: Hello I am sorry to hear there was an issue. Please provide your 7 digit reference number, order number, phone number, full name and address as they appear on the ship to address provided at the time of purchase. This information should enable me to locate your order and attempt to assist you further. Thanks You Tracey tc@unbeatablesale.com Customer Service - Unbeatablesale.com
Answer: Mr. Mike Martin
UnbeatableSale has a rating of 3.1 stars from 183 reviews, indicating that most customers are generally satisfied with their purchases. UnbeatableSale ranks 29th among Discount Shopping sites.