Yes -1 star seems more appropriate the worst company you can order. Do order from them. You will get delay after delay with zero updates on the status of your order. Save your just don't order from this company. They zero customer service zero respect for your time and your money. Based on my experience I can only assume that the positive reviews must be fake.
I place my order on 11 June, we are now 22 September still no updates on my order. I finally decided to request a refund.
I bought a pontoon ladder from UnbeatableSale through the Walmart Marketplace last summer. The manufacturer has a two year warranty on their products but absolutely no contact information for the manufacturer on the internet. I contacted UnbeatableSale to see if they could provide me the manufacturer contact informant and they responded with a form email response that they were not able to help me because it's outside the 30 day return window. All I wanted was the contact information for the manufacturer and they wouldn't give it to me.--Suicidal Tendencies.
Ordering process was simple. Took 48 hours to ship and a inquiry as to when it will ship ended with a recording similar to "no one is available to help you at this time". Product delivered was exactly as I ordered and once shipped, the tracking, notifications and follow up was 5 star.
I have ordered multiple times from UnbeatableSale. First time the price was so good on an item I could barely find in stock anywhere that I thought it was a sham. Turned out it wasn't! Price was by far the best and although it took a few weeks most vendors said a couple months if they could get it at all. This time the price was the third lowest. Guess what, first two sellers cancelled my order due to availability issues. Should have gone here first. Now this is on my short list of sites to check price and delivery for almost anything.
Basically a poor quality picnic table frame. This frame is quite flimsy and while it is pre-drill for lumber, it was very poorly designed. When using the lumber specified, we placed the center piece first. By the time you add the boards, from center to edge, they do not fit. The last piece of lumber (table top) is too far for one of the two pre-drilled holes. Consequently, the outside pieces of lumber only have 1 bolt holding them to the frame. Very poorly designed!
I had never even heard of UnbeatableSale until I searched for a specific item I was looking for. I'm so happy I found them! I placed my order, and my items were here in 1 business day. I will be ordering from them again! Thank you!
The sink is exactly as described. It was packaged well and arrived in perfect condition. The only issue we had was that there was never any tracking information provided so we had no idea when to expect it. We had to log back in the site to try and find the details but no information on the site. It was only when it appeared on the Fed Ex app that we knew it had been shipped.
Placed order- stayed in Paypal pending. Order never got into the system. Don't understand that either.
Called and got order in system after I furnished a copy of the order. Not sure I'll go through that again.
The Kenneth Cole Black was the correct item I intended to order. But I also ordered a large bottle of Versace cologne. Unfortunately, I saw the photo and believed it to be the item I was ordering -- but when it arrived it was the Eau Fraiche (light blue bottle) which I don't like as much as the purple bottle... but the description was what I received, so it's my fault. So, I'll just make sure I order from the site that I usually order my cologne from now on. I gave this one a shot, and I learned my lesson.
I had issues upon making the original order, but customer service reached out and is rectifying the issue. I will update this again after everything is fixed!
Overall it was a quick and painless experience but the level of communication and site policies and honestly your reputation scared me
It worked out though
I tried twice with no luck, contacted customer service they stuck to there guns so I ordered again and you know it got the right part this time
Overall the item is exactly what is pictured. But with only one picture it is hard to tell that the Swiss balls sit forward towards the medicine balls making access interesting if not turn just the right way. Also directions for setup are very limited so it's more of just fit and pieces together until it's together.
I purchase a diving board with a base and never received the diving board back in May. It's now July and I still do not have my product. When I spoke to customer service I was told they were waiting for the claims dept. Spoke to another customer service agent who told me "Fedex said it was delivered, nothing we can do". No refund, No replacement, nothing. I explained only part of the order was delivered and still I have no response. It's horrible! Do not buy unless your okay with losing your money should you not receive your items. I'm out of $625 at the moment and no one has answers for me, other than oh well. I need a diving board or my money back!
I ordered 10 different items on a Sunday night. The company called AM on Monday to verify the order I placed. The items were delivered on Friday afternoon. Opened the box they were excellently packed, better than big box retail stores did with the same items. They also enclosed a PRINTED catalog & price list of items. I will definitely buy from them again.
This business has the worst customer service. I ordered a desk for my son for Christmas, but didn't open the box right away. When we tried to put the desk together, we were missing everything but the top. When I contacted the company, they wanted me to ship it back at my expense. I tried to get a supervisor to call me back, but no, they would only email. I've dealt with a lot of business's in the past, and I have to say, that this was the worst service I have ever experienced.
I ordered 3 Watermelon candles, only to receive 3 Alpine Frost candles? Not sure how they got Alpine Frost from Watermelon? Irritating to say the least. Now, I have to wait to hear back from the warehouse by email in 2 days? What a joke and a waste of money.
I ordered something that showed up damaged/missing items. I emailed and got a response stating to ship the item back with the original packaging. Unfortunately, the packaging was damaged as well so that was tossed. Sent an email explaining that. No response. Soon after all of this I'm called away on a personal matter for two months with no cell activity, but i left my mother with email access. I return to find the item still at my house. When asking my mother, she simply said no labels. I checked and chdcked to make sure. No labels were sent. Contacted the company and received a general "30 day too late" response. Explained in another email and received the same message.
On Tueday April 26,2022, i received my order. It is suppose to clean spots from your carpet, or rugs in a shampoo type way.it did not clean very small spots on my carpet.it didn't do anything even when i tried it on my tile floor.the price is right, but i will put trashing this.My daughter said well mama you get what you PAY-FOR. Very disappointed in this. This with sponge brushes to clean is no-good.it needs some HARD-BRUSHES, sponges won't clean small spots on rugs, even on your knees
As advertised, I ordered 4 fl. Oz. Of Benneton "Colors" cologne for men. I received a small 0.3 fl. Oz. Sampler container of something that smelled nothing like "Colors". I called the company but had to revert to an e-mail when no one would answer my call. Never got a response to my email, either. Would not recommend or deal with this company again.
Answer: Amazon seller. We thought we could trust them. BIG MISTAKE.
Answer: Hello I am sorry to hear there was an issue. Please provide your 8 digit reference number, order number, phone number, full name and address as they appear on the ship to address provided at the time of purchase. This information should enable me to locate your order and attempt to assist you further. Thanks You service@unbeatablesale.com Customer Service - Unbeatablesale.com
Answer: Regarding: ORDER #: 4863504454561-1 REFERENCE #: 10951696 Dear Alberta Yarborough, Thank you for ordering from UnbeatableSale We received your request to cancel your order for the Tin Burner Cover Set 2-8 2-10 Harvest Apple. We have forwarded your request to our cancellation department. You will receive an additional email confirming that the cancellation process has been completed. If this order has already been shipped or is in the process of shipping, we will be unable to cancel the order. If we are unable to cancel your order and the item is eligible for return, please contact us for an RA. PLEASE NOTE: This email is not a confirmation of cancellation. Thank you. Sincerely, Customer Service Department 1-888-657-8436
Answer: Hello I am sorry to hear there was an issue. Please provide your 7 digit reference number, order number, phone number, full name and address as they appear on the ship to address provided at the time of purchase. This information should enable me to locate your order and attempt to assist you further. Thanks You Tracey tc@unbeatablesale.com Customer Service - Unbeatablesale.com
Answer: Hello I am sorry to hear there was an issue. Please provide your 7 digit reference number, order number, phone number, full name and address as they appear on the ship to address provided at the time of purchase. This information should enable me to locate your order and attempt to assist you further. Thanks You Tracey tc@unbeatablesale.com Customer Service - Unbeatablesale.com
Answer: Mr. Mike Martin
UnbeatableSale has a rating of 3.1 stars from 183 reviews, indicating that most customers are generally satisfied with their purchases. UnbeatableSale ranks 29th among Discount Shopping sites.