Ultra Sabers has a consumer rating of 4.68 stars from 66,184 reviews indicating that most consumers are generally satisfied with their purchases. Ultra Sabers also ranks 2nd among Toys Other sites.
I purchased a lightsaber along with some friends so we could start a high school club. We choose ultrasabers since we heard they're the best, and the quality really shows time and care went into them. The delivery did exceed the 4 week period, but that was due to the Corona virus outbreak along with the new Star Wars movie. When I contacted their support email, I was given a free discount on future purchases. I will definitely purchase from them again once I save up enough.See positive reviews
received my ultrasaber and it had cosmetic damage I contacted the company numerous times via phone e-mail and even the company owner himself through Facebook to no avail no return response was ever given I spent a lot of money on this saber and received such poor quality and such horrible customer service all I wanted was replacement parts how can I get them if I can't get through to a company that seems to not care about its customers buyers be cautious when buying from this companySee critical reviews
Tip for consumers: Please don't hesitate to order. It's the fastest saber manufacturer of all. Give them time to process and to deliver. It doesn't take more than a month while others take 3, 6 or even 9 months to finish and deliver.
Tip for consumers: Don't believe their advertised 4-6 week order time frame (expect twice this).
Yes. Some parts are nickel plated, but every saber is made from aircraft-grade aluminum for strength and weight. They do not have plastic hilts or hilts made from other metals.
Too long. Go with a different company who cares about their customers
Yup they are from the USofA - I got mine from them, Im based in Australia so I had the same concerns - but the customer service it outstanding. They are expensive but well worth it !!
Thank you for your interest in Ultrasabers. Please email us at email@example.com or firstname.lastname@example.org and we can answer your questions. We also have Live Chat available on the website 9 am to 5 pm CST Monday through Friday.
Usually the displayed price is an average price depending on what you get with it. For example, if you added one of the sound packages it could be significantly more. So it really depends on what you get with it
Its been 4 months for us Will not respond to emails. Call or message so frustrating. This was birthday gift for my sons 16th
They don't respond at all to emails or at least very rarely
I've received my ordes from them within their estimated window. Usually a 3-4 week wait time from when you place your order to when you receive it. At least that's been my experience, I live in NY and I would imagine the ETA would be similar for the other lower 47 states. Hawaii, Alaska and international orders may take longer.
Maybe a long time, maybe not long at all, they will keep saying that the saber is coming, and eventually, you will get a really high-quality saber,
We live in the same state and can't even get them to ship us ours. Its been 4mo with no luck
Simply put, we make awesome lightsabers. The bottom line to Ultra Sabers is quality of product, affordability, and superb customer service.