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Ultra Sabers

Overview

Ultra Sabers has a rating of 3.6 stars from 19,636 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultra Sabers most frequently mention customer service, mystery box and high quality. Ultra Sabers ranks 145th among Toys Store sites.

service
404
value
405
shipping
377
returns
199
quality
396
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44,160 reviews
+748
How would you rate Ultra Sabers?
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Canada
1 review
0 helpful votes
Follow Derrick G.
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Typically the product is adequate. I'm not a fan of how the battery housing is set up it's a short waiting to happen. My products came damaged due to poor packing and miss handling. I've been waiting over a week for a response. Not sure I'd buy or recommend their products.

Date of experience: October 24, 2018
GB
1 review
1 helpful vote
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Good but long wait times
February 19, 2020

Company makes good products but took almost 3 weeks to arrive (mystery saber so an easy one to ship) and they also have no returns without a fee. Which I have recently ordered my second one and cannot change something i missed now without costing me money, even though it has not been processed and likely wont be for another week at minimum. All in all though good product and worth the wait as long as you look through everything first

Date of experience: February 19, 2020
New Jersey
1 review
0 helpful votes
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Amazing!
December 30, 2018

Thank you guys so very much for making my husband's Christmas! I swear he cried a little when he opened his new light saber with sound! It's so wonderfully made and delivery was extremely fast! Will definitely be buying from here again!

Date of experience: December 30, 2018
Canada
1 review
2 helpful votes
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Scam
May 25, 2020

I'd give zero stars if I could. My son ordered a light saver over three months ago. After ignoring several emails they finally responded and keep apologizing saying they will ship it but four weeks later nothing but excuses. This company is a joke and a scam. Don't waste your time or money buying anything from these crooks

Date of experience: May 25, 2020
New Jersey
1 review
0 helpful votes
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My order was sent out and I received it faster than expected. 5 stars all the way. I'm very pleased about there tracking and am going to buy more from them in the future. Great high quality products at competitive prices

Date of experience: May 16, 2018
Texas
1 review
0 helpful votes
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Third purchase from Ultra Sabers. Got the mystery box, ended up with a Dark Standard Issue in Consular Green! Color is amazing, hilt looks fantastic! Fast shipping, looking forward to my next purchase!

Date of experience: March 2, 2018
California
2 reviews
0 helpful votes
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Happy grandson
May 29, 2020

Even though times are tough someone should still be able to answer questions about their purchase.
Seeing the happiness in my grandsons face makes up for it all. This is his second one, I bought him his first one two months before

Date of experience: May 29, 2020
Texas
1 review
0 helpful votes
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Good but not great
February 24, 2020

Ordered a mystery box and was happy with the result.
Only Problem was order time. Was expecting same week shipping at the very least but it didn't arrive until almost 3 weeks later. I could have driven to their Texas HQ in 4 hours instead...

Otherwise was just fine.

Date of experience: February 24, 2020
California
1 review
0 helpful votes
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I ordered 2 sabers. One came in perfect condition, and I'm very satisfied. The other was an Aeon LE V4, which came with barely visible gold paint and a loose switch. Customer service offered me a discount on my next purchase, but did not offer to repair/replace defective product.

Date of experience: April 1, 2018
New York
1 review
0 helpful votes
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Best saber company
June 8, 2020

Sabers are extremely durable and package came well ahead of schedule. I duel hardcore almost every other night with my friend. Neither have broken or shown any signs of wear or tear. They even work in the rain.

Date of experience: June 8, 2020
New Mexico
1 review
0 helpful votes
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Fantastic site
February 18, 2018

I've ordered many sabers from this site and only had one very small issue in multiple years of experience. One order was missing an accessory but when I told them the problem they resolved it same day. Fantastic service and sabers. Must use

Date of experience: February 16, 2018
Ohio
1 review
0 helpful votes
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Great sabers
May 3, 2020

The sabers are great my son loves them will b ordering another one soon they r well made light up real bright as u can see on pic we've bn dueling since we got them took a little while to get but well worth the wait

Date of experience: May 3, 2020
GB
2 reviews
0 helpful votes
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Ordered a saber listed as
September 20, 2020

Ordered a saber listed as "in stock" 10 weeks ago. I've sent several emails asking about my order progress. I have never received any replies. I'll be contacting by credit card soon to attempt a charge back. Do not order from these people.

Date of experience: September 20, 2020
New York
1 review
0 helpful votes
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Very Satisfied
April 4, 2018

Merchandise was better than expected. Purchase was shipped and received in a very timely fashion. Although part of my order had to be sent back for repair, customer service was great with quick email responses even on weekends. Will definitely purchase from again.

Date of experience: April 4, 2018
RU
1 review
0 helpful votes
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Ordered 4 sabers- single, staff and mystery box. All contents were sent in 3 days and arrived to Russia before New Year. Fate of my other order made day prior to this is still unknown but I'm more than satisfied with this one

Date of experience: January 1, 2020
Pennsylvania
1 review
0 helpful votes
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I was quite hesitant at first being a 1st time buyer and ordering "late" in the holiday season on Dec 6th, but Ultra Sabers did not disappoint. The website was easy to use and it shipped well before Xmas. My son loves his new light saber and I'm quite sure he'll want another.

Date of experience: January 1, 2020
GB
1 review
0 helpful votes
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Saber review
June 25, 2020

All I can say is awesome! Delivery was really quick even at this current time! And the saber. Just wow! Great build quality and very durable. Had a few sparring sessions with it already haha Thank you so much ultra sabers!

Date of experience: June 25, 2020
North Carolina
1 review
0 helpful votes
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Electrum wand saber
June 13, 2022

Bought these for a wedding photo booth because they were advertised as the brightest on the market. And no lies. They look great and photograph very well. The hilts are a little big and bulky though, so you probably won't be heavy dueling with the one I got anyway. It's too big/heavy to 1 hand unless you're over 6 feet tall. But they're fun!

Date of experience: June 12, 2022
GB
1 review
0 helpful votes
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Took advantage of recent offers. Build quality of both purchased saber and extras are fantastic. Delivery within expected window of lead time + week (international). Only minor niggle solved by DIY mod, is to attach some string to pull the battery holder out easier.

Date of experience: July 16, 2019
Utah
1 review
0 helpful votes
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16 weeks no product or response
January 26, 2021

Ordered two lightsabers gave me 6 week maximum wait time. Its now been almost twice that and they refuse to respond to any calls or emails about the order. Had to go through my own bank to get my money back. This place is a downright scam.

Date of experience: January 26, 2021