My first experience as a new customer made me nervous. There were some problems with the deadline and then with the end product. I was actually in the process of writing a fraud review when they got in touch with me and in the end three different people made an effort to reach out and help me get the problems fixed. If it hadn't been a deadline problem I would have given five stars for the amount of personal attention they gave me and how good the final product was.
I have used Ultius multiple times and the quality of work has been great and has met my needs. My most recent writer has become my favorite and I have already requested them again. Customer service is very proactive in addressing any concerns and stays on top of your order.
I have been using this company since July 2015. I have used other sites in the past and not service like this. I have received papers that were well written and if there was a problem or delay I have not had a problem getting it resolved. I am definitely happy and will continue to use them.
Hello Monique,
We are very happy to hear that you are pleased using our services! Thank you for taking the time to leave your feedback.
Dante
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
Ive used this company 6x now and I can't express how grateful I am to have found this company. Between work, school and being a single dad I just don't have the time to write 5-10 page papers for my Masters degree classes. Each paper they have written for me was great, very informative, well written, and Completely original.
Ultius did a five page history paper for me the night before it was due. I had no idea how to write it and I needed help; thankfully, Ultius hooked me up with a writer within just a few hours and they got me my paper in time. I didn't think yuo could do a paper that quick, but I got a good grade and I'm sure I'll use them again if I have to.
Ultius is a very professional company. They are always available for service 24/7. The good thing about them is that they are also always upgrading and updating their systems. You will not be disappointed if you use them. They have qualified writers that will ensure they do things right the first time.
Hi Niko,
Thank you very much for the compliment, but we do not recognize your order number. If you can provide your order number at your earliest convenience in a private message, we can thank you properly! We look forward to hearing from you.
Lisa
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
Ultius is absolutely a life saver. They do wonderful work and they are extremely dependable and affordable. I was leaving the country for a few weeks and had no time to focus on a 20 page research paper that was due while I was gone, but Ultius stepped in and took care of it. Because if them, I got to enjoy my Caribbean vacation and I received an "A." I have and I will continue to recommend Ultius to my friends!
Ultius,
I would like to take a few minutes of your time to tell you what a wonderful team of writers you have working for you. I surely would have not made it through this summer session without their help. All my papers received an "A" and I am very grateful to your writers. I will highly recommend your team of writers to my family, friends, and classmates. What a great service of talent writers you have. Thank you again.
Sincerely,
Julie Williams
I'll admit, I was a little skeptic at first about using an online writing company, but I'm glad I gave them a chance. I had an 8 page research paper due along with several other assignments and these guys helped take some of the stress off. I was thorough with what I needed and the writers kept in contact with me. My teacher even changed the due date on us and my writer was able to take advantage of the extra time to add in a few finishing touches. I made an A and I couldn't be happier. Give them a try. You'll be glad you did.
Hi Carlos!
Thank you for taking the time to leave your feedback! We are thrilled that we were able to assist you and that you had such a positive experience using our services! We do believe that some of the most successful orders stem from great communication and teamwork between the client and the writer. So we would like to thank you for working with your writer to ensure the best possible outcome for your order! We sincerely look forward to working with you in the future!
Lisa
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
I have been using them for several years now and each time the quality of services that I receive is impeccable and the best and would continue using them for all my degrees. I have recommended them to family and friends and they also feel the same and have receive same services if not better and are extremely satisfied. I just love all their great writers with great attention to detail as well as their diligence and great work ethics, professionalism, quick turnaround and most importantly great company and best out there by far.
Hi Liz,
Thank you for taking the time to leave your feedback. We appreciate your kind words and are so glad we have been able to assist you and your friends and family. In addition, we especially love that you are a long time client. We try and establish working relationships with our clients, so your words brought a big smile to my face! Thank you so much!
Dante
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
I had a short fuse assignment, while trying to work on an already heavy load. I reached out to customer service to see if they could help. They got me a writer almost immediately and he/she was amazing. I got my assignment on time i was impressed with the work. Ultius is a must use service if you need help! Thank you again for helping me!
Hi Nancy,
Thank you so much for taking the time to leave your feedback! We're so glad to hear that your writer offered amazing service and quality content. Our freelance writers are awesome, if we do say so ourselves. Just know, our customer support team is 24/7, so we are always happy to help! Thank you again for the wonderful compliment!
Lisa
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
I am starting to think this is a well-marketed lie. I was very skeptical about this service, but I could not meet this deadline. If I did not make take any action to contact the company about my paper, then they might as well rob me of my money. I feel stupid for believing this is a real service. I extended my deadline and still no word from the company. The customer service is okay. The representative are nice, but they will not follow up with you like they promise. I will update once I have my paper. For now, my ratings is one star. It would be a negative star if I have the option.
Hi Real U.,
We are very sorry for your experience. We recently had a surge in orders, so we wanted to let you know that we are making additional efforts in increasing our all American writing team. We sincerely apologize that affected your order. Speaking of which, we wondered if you received your order. Please reach out to our customer service team and let us know as soon as you are able so we can refund you accordingly.
We look forward to hearing from you,
Ultius Client Support
Call/Text: (702) 979-7365
Email: support@ultius.com
Really helps when you're in a bind. More expensive than other sites, but worth it. You get what you pay for. Be clear, detailed, and specific about what you need. Also they usually have discount codes available. Downside is if you need a revision, even if they did not follow specific instructions given, a free revision is a 3-day wait. You have to pay more if you want it sooner and it is usually deadline or past by then. If they didn't follow clear directions they should do revision immediately and at no extra charge... but they charge you more... so allow extra time if possible.
This is a scam, I had a deadline of a week and my writer claimed that they had "computer problems". That is not my fault, and the company should have handled that. I am yet to receive my $230 paper or get any sort of refund. I will absolutely never order again, nor should anyone else.
Hi Lucci,
Thank you for taking the time to leave your feedback. I am sincerely sorry for your order's delay. Our writers are freelancers, so we depend upon them to deliver per their contractual obligations and update us should any emergency happen. Unfortunately, this emergency was out of your writer's control so she updated the editors this evening. In spite of the writer’s update, you are absolutely right in that the emergency is not your fault.
Delivery is our priority, so we wanted to see if you had room for an extension. If you do not, we will of course fully refund you. If you are able to give an extension, we can work out a partial refund for the late delivery. I apologize profusely. Your situation really is not indicative of our company’s services. I hope we can make it right.
Just so you know, I’ve alerted the Editor and Customer Service Representatives on duty. Please email Support at your earliest convenience.
We look forward to hearing from you,
Dante
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
It looked like they were not going to write my paper at all! I had to edit it after paying for several days, all the revisions were senseless, cause it was written really poor since the very beginning.
Hi Jane,
I am sincerely sorry for your negative experience and I do appreciate you leaving your feedback. When you get a chance, please email our support team with your order number in the subject line and reference this review, so the representative knows to forward your email to our Customer Support Manager. At the end of the day, we are only happy if our clients are
Happy. We look forward to hearing from you.
Thank you for your time,
Dante
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
Amazing writers! Takes the pressure off you when you are overloaded with paper after paper from different professors that think his/her class is the only class a person takes. 100% recommend using this group of writers never disappointed!
Hi Tracy! Thank you so much for taking the time to leave your feedback. We totally understand that sometimes there is not enough time in the day, so we're glad our writers have been able to assist! We look forward to working with you again in the near future!
Thanks again!
Lisa
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
I have been using this service for about a year now. Being a full time adult learner has many challenges. Running a business while balancing a relationship and full time school leaves little time for writing papers. I have relied on Ultius to supplement my scholastic efforts a handful of times.
I have yet to be awarded a grade less than a A- on any of the papers written by this company. I have also found a favorite writer in writer (1523)
The Ultius Company communicates with you throughout the process, letting you know if they will be completing the paper early or in the specific time period you chose. I have had excellent service and results. I highly recommend them.
It was great to find this site, they really work with you and do a great job. Working full time, being a wife and mother of 2 small children. This site saved my life when I was running out of time to get that paper turned in on time.
I have been using this service for a while now. I have tried other writing services before and I was never satisfied with their work. After I found Ultius and tried them, I was very happy with the quality of papers and customer service they provide. I highly recommend this service to anybody who are looking for quality ‘A’ papers. You will not be disappointed.
I order a 24 hours paper, and the writer is not follow the instruction.
He gives me a garbage paper.
And the customer service said you need to wait for the 3 days revision, or you can pay extra money to get it in 6 hours.
Ultius is a garbage, don't try this one. If the writer makes some mistakes, it will not responsible for it.
Hi Jimmy,
I am sincerely sorry for your experience, and I do appreciate you taking the time to leave your feedback. Can you contact our support team with your order number in the subject line and reference “Sitejabber.com review?” We’ll forward it to our customer support manager and she will be in touch to offer some sort of resolution.
I do understand it is frustrating, especially if clients offer detailed instructions. In the event a writer did not follow your instructions, we can always waive the expedited revision fee. All of our writers are independent contractors so we are legally obligated to give them three days to complete any revisions per their contracts. When clients need their revisions sooner than three days, we have to reassign the revisions, so we charge a small fee in order to compensate the revision writer.
Nevertheless, we apologize for your experience and look forward to hearing from you.
Dante
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
Overview
Ultius has a rating of 3.7 stars from 450 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultius most frequently mention customer service, quality work and several times. Ultius ranks 29th among Academic Editing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Austria! Thank you for taking the time to leave your feedback. It sounds like you were able to take advantage of our latest update! Our new requested writer feature allows our clients to easily select their favorite writers when placing their orders. We also verify their availability for our clients’ convenience. Did you know you can add your writer to a favorites list? Just log into your account, go to My Writers, and click on the red heart next to the writer’s shorthand name. When you are on the order page, your writer list will automatically populate with writers you have worked with before and your favorite writer.
By the way, thank you for complimenting our 24/7 support team. We sincerely appreciate your kind words and look forward to assisting you in the future!
Lisa
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com