I have tried a few other sites that offer the same services, but most didn't meet my standards or my schools. When using other websites for a job I would get foreign writers and it was obvious, so I was skeptical of Ultius, at first, even though they said they have American writers, but after my first order that skepticism went away because they were as advertised and I was satisfied with the job!
I have used Ultius several times and the service was amazing. My writer was great and submitted my paper back to me within the allotted time. I had to have one thing revised, and it was done in a timely manner as well. I highly recommend Ultius for your writing needs.
This website is extremely professional. I have had people help me on essays before but this website took it to a whole new level. Their paper was amazing. Really well written and very thorough and got all the key points i needed. All I have to say is that I was very satisfied with their work, I received a 100% for this paper.
Hello Rene,
Thank you for taking the time to leave us your feedback. We sincerely appreciate your kind words. We work hard to ensure that we go above and beyond what similar companies may try to offer, including (but definitely not limited to) outstanding quality, phenomenal customer service, as well as offering things that they do not, such as standing by our promise of hiring only the most qualified, American freelance writers.
Thank you for letting us know that we are doing an excellent job at meeting your needs, we are very happy to hear that you were satisfied with your order!
Dante
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
Please, if you are reading this and you are considering this site because you don't have time to write your paper: RUN AWAY. Try another website, but please don't waste your money I this. I regret it every single day. I wasted my savings in an important paper, and not only I will fail the course, but I feel horrible because I've been saving money for a long time. The writer didn't follow my instructions, I told him to tell me the topic before starting to write because I needed to check with my instructor. He told me the topic 2 days before the deadline, and the paper was already finished. Of course, I knew this would happen: the topic didn't make any sense, and the paper was just all over the place. It should have been a research proposal but it was just a bunch of scientific articles summarized. I'm so disappointed.
Hello,
Thank you for working with our Customer Support Manager. We hoped a revision would solve your dilemma, so we are sincerely sorry it did not turn out as expected. Thus, we have fully refunded you. Please note, refunds may take 7-10 days to post to your account. Should you have any other questions or concerns, please let email or call our Customer Support Team.
Respectfully,
Dante
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
I placed an order with Ultius and they were not able to complete the order before the due date. I have requested a refund and heard nothing. I sent three emails and spoke with Nick on the phone. I understand that processing a refund may take time, but common courtesy would be to respond to the email so I know that it is being worked on. I also spoke with Nick several times while waiting on my order to be completed, and he promised me that it would get done. I am not happy with this company and I would not recommend them to anyone.
Hi Kristi,
We fully refunded your order approximately 4 days ago (before this review was posted). I apologize you did not receive a confirmation email; however, please note that our support team would not knowingly let something like this slip through the cracks.
We believe we have solved this problem sufficiently. If not, please let us know if you have any more questions or concerns.
Again, we apologize for our inability to get this completed for you.
Thanks,
Ultius
I was just on the phone with tech support and the TS name was Christopher. He was very rude. When I called and tried to speak to him, he hung up on me. I tried calling him back and he had turned the phones off so no in coming calls could come in.
I then tried chatting with him. He didn't know who I was and again he was very rude. I can't believe Ultius has this guy representing them on their tech support team. He is not a team player and could ruin their business with his attitude.
Just because of this guy, I would not recommend that you deal with Ultius at all. He is a very nasty and hateful person.
I'm not even going to give them 1 star. He ruined that for Ultius as far as i am concerned.
Hi Steven,
Thank you for taking the time to leave your feedback. I am sincerely sorry if you felt put off by one of our customer support representatives. I am positive that was not his intention because we value our customers and strive to provide tremendous client support. At certain points in the day or evening, we often have one person handling the calls, chats, and emails, so he or she may get a little frazzled when it is busier than projected. I am not justifying the representative’s behavior. I only wanted to offer a little insight into what goes on in the background.
With that said, going by your chat history, you’ve made contact with two other representatives who were assisting you. If you still need assistance with your project, please email our support team with your project’s guidelines so a team member can forward your details to our writing manager and customer support manager. We would love the opportunity to assist you and give you a positive perspective of our company.
If it is too late, I do understand. Please accept our apologies.
Thank you for your time,
Dante
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
Writers beware - they ask for a full researched sample on a specific topic to be submitted in 72 hrs before they accept you as a writer. Professional writers do not complete in depth pieces for free. SCAM!
Elizabeth,
We have a strong commitment to quality. We ask all of our potential writers to submit samples of writing on specific topics as part of our writer verification process. It would be absolute madness for us to bring on writers without samples of their work, and we make sure to ask for samples on common academic topics to make sure that prospective writers are capable of writing quality academic work.
Our site is not a scam, and we have spent years creating one of the only legitimate writing services online. If our writer application process is too stringent for you, then we apologize, but please do not accuse of being a scam when the only thing we are guilty of is ensuring our writers are more than qualified to work for us.
Thanks,
Ultius Customer Service
Ultius is an invaluable resource for writing and editing tasks! I've provided several time-sensitive writing and editing assignments to an excellent writer there and have never been disappointed. All writing and editing work has consistently been completed on time or ahead of time, without errors or mistakes. Professional. Responsive. Trustworthy. Well worth your time to investigate this site for your writing and editing needs!
I used this service last year. The paper was well written, but the writer needed to fix a few problems I had with it. I told him the changes, he fixed it within a day or so, and I got an A on the paper when I got it back from the professor. If I need papers written for me, I'm going to use Ultius because I had a good experience in the past and I trust them.
Hi Henrik,
Glad to hear you had such a positive experience. Our revision policy is designed to make sure that our clients are able to get their papers revised with the necessary edits as quickly as possible. Hope to hear from you again!
If you check your messages, you'll find a special discount code for our loyal customers!
Thanks,
Ultius Customer Support
Ultius provides timely and quality writing support. I have use this writing service numerous times, and they have always delivered outstanding papers. I will refer their service to my friends and family. If you want great results, this is the best and most reliable service.
I started out using Papers Helm and my experience was horrible. The paper was not good at all. After trying to get a revision and/or a refund with NOT success, i decided to try Ultius.
I provided a detailed description of what I needed (just like I did with Papers Helm) and within a couple days I had a GREAT essay that scored a 90! There was a minor grammar correction that cost me a few points but I will take a 90 any day!
Great Service... run from Papers Helm.
Hi John.
Thank you for taking the time to leave your feedback. Detailed descriptions are the key to an order’s success, so thanks for that too! I am so sorry about the minor grammatical error. While we hope our editors catch small mistakes, sometimes they slip by unnoticed. At any rate, I am sincerely glad that you found our services beneficial!
Thank you again,
Lisa
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
I was very apprehensive about using a service, but my current situation is hectic so I needed the help. The writer communicated almost instantly once ordered and paid for. I was very satisfied with the essay. I only used the essay as a base and proceeded to add my own thoughts onto the essay, great customer service too!
I have been using Ultius for the past year and I am very pleased with the service. I have tried other companies and they are a joke. With Ultius I get my orders before the due date, always excellent quality papers, great communication with the writers and customer services. I definitely recommend Ultius for your next writing project.
The writers I have dealt with are more than accommodating. Their work was exceptional and the grade was a direct result of their professionalism and hard work. I have used other sites before and it was an awful experience. They are highly recommended and I would look no where else than them for help.
Hi CJ,
Thank you for taking the time to leave your feedback! We are very happy to hear that our writers have been so accommodating to your needs. I also would like to take this as an opportunity to thank you for recognizing the hard work and dedication that our writers put into the orders. We strongly believe that they would not be able to accomplish successful orders without you, the client. Providing clear, concise instructions and active communication are keys to a successful order.
So thank you for working so well with your writers and also for recommending our company. We look forward to working with you again in the future!
Jamie
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
One of the worst and most unprofessional companies I've come across. $#*!ty writers, most likely high school kids writing essays way above their grade. Asked the writer what his qualification was, he refused to answer. I believe if I'm paying 150 bucks for an essayl I need to know the calibre of the person writing it. Needless to say essay looked like it was written by an eight grader off of generic points, worse customer service, requested a reedit, but the manager "thought" it didn't need one. LOL what a joke. They probably spend more money replying to these reviews than paying their essay writers. Shame.
Hi Peter,
Thank you for taking the time to leave your feedback. I apologize that your order did not go as well as you expected. Often times, admission essays are difficult when there are limited instructions, but I want to make sure we attempted to deliver to the best of our abilities. When you get a chance, can you contact our support team with your order number? In addition, please mention you’re writing in response to our reply in Sitejabber.com. Our company wants to give our clients high quality service, so I am sincerely sorry if we were lacking in any area and want to offer some sort of resolution.
We look forward to hearing from you.
Thank you,
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
I can't really write. I'd like to think I can, but if you look at the grades on my last few film theory papers, you'll get what I'm saying. Anyway, I had a 13 page film theory paper due on structuralism and post structuralism that needed be done and I didn't know where to start. I came across Ultius. I was skeptical because there are tons and tons of services just like them online but decided to give it a go. I paid my money and uploaded the documents. The writer I got was very friendly. It was about 2 hours before they were supposed to get my paper to me, and I received it. I have to say I was very impressed with the quality. I called in to let them know how impressed I was and that I'd order from them again in a heartbeat. The only reason I gave them 4 stars was because no company is perfect and there is always room for improvement.
I used Ultius to write a very detailed research paper with proper apa citations and opted to hhave it completed within a week. The writer finished early and my paper came back with no revisions. The paper received excellent feedback. I couldn't have been happier. I will continue to use this service because they guarantee their work and are all college graduates. Definitely more reliable than some other options.
Hi Dani,
Thank you for taking the time to review your experience! It’s always nice to hear from our clients and your happiness means a lot to us. Our team works really hard to deliver consistent services, so we’re glad to know our efforts have paid off. When you get a chance, please contact Ultius Customer Support. We value your time and business and want to offer you a special discount as a token of gratitude.
Thank you,
Ultius Support Staff
Phone/Text 702-979-7365
support@ultius.com
No fancy story. I ordered a paper to save me research time. The paper was accurate to my instructions. I ran it through a plaigerism checker, and all the warning areas were cited correctly. Sometimes I wonder if people realize that quotes are supposed to come up as 'not original content', so long as they are cited properly. Sometimes I don't think my TAs know that! Anyway, fair price for what I got. I called support when my payment wouldn't go through, and didn't get some call center from India, so that was good. Five stars because I got what I asked for, most places don't give you that these days.
Maybe a little pricey compared to the other sites out there, but Ultius is the real deal. The writer was actually helpful and friendly, and I had no issues communicating with them. The site's interface is nice, clean, and professional, and I really liked how easy it was to order and then upload whatever docs and files and stuff the writer asked for. No problems from me, 5 stars!
I gave them my dissertation for the editing purpose, they made absolutely no effort to compliment my work with the formatting, and nothing was in accordance to what I had requested. I had to do it all by myself.
Hi Rachel,
Thanks for taking the time to leave your feedback. We are sincerely sorry for your dissatisfaction, and we'd love to resolve this by offering a credit, refund, or a revision. When you get a chance, can we get your order number? You can leave it here in a reply or email our Client Support Team at support@ultius.com. We look forward to hearing from you.
Dante
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com
Overview
Ultius has a rating of 3.7 stars from 450 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ultius most frequently mention customer service, quality work and several times. Ultius ranks 29th among Academic Editing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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Hi Leelee. Thank you for taking the time to leave a review for Ultius, Inc.! Knowing that you have used our services several times makes it all the better because that implies we have gained your trust. We sincerely appreciate that alongside your recommendation. As you know, Ultius offers complimentary revisions because there are times orders need additional refinement. Thus, we hope your revision met your expectations as well. Thank you again for the kind words!
Lisa
Ultius Client Support Representative
Call/Text: (702) 979-7365
Email: support@ultius.com