Hi Dana. We responded to your review and explained it was a bank matter. Please contact support@ultius.com or call 1-702-979-7365 as soon as possible so we can hopefully resolve your situation. Thank you.

When I had payment problem I was freaking out. I called the girls at customer support and it got worked out. Call them and let us know back here hiw it turned out.

I agree with Stephanie. The first time you use the site there are a couple of extensive steps to make sure you are you and that the payment is coming from you. I think its good actually. They do the work on the front end so there is no confusion on the back end.

Customer service is extremely helpful and quick with a response

It would be best to contact customer service directly about this matter as soon as possible. This isn't the best forum for addressing urgent matters.