I am starting to think this is a well-marketed lie. I was very skeptical about this service, but I could not meet this deadline. If I did not make take any action to contact the company about my paper, then they might as well rob me of my money. I feel stupid for believing this is a real service. I extended my deadline and still no word from the company. The customer service is okay. The representative are nice, but they will not follow up with you like they promise. I will update once I have my paper. For now, my ratings is one star. It would be a negative star if I have the option.
Hi Real U.,
We are very sorry for your experience. We recently had a surge in orders, so we wanted to let you know that we are making additional efforts in increasing our all American writing team. We sincerely apologize that affected your order. Speaking of which, we wondered if you received your order. Please reach out to our customer service team and let us know as soon as you are able so we can refund you accordingly.
We look forward to hearing from you,
Ultius Client Support
Call/Text: (702) 979-7365
Email: support@ultius.com