Uber

My friend and I booked a cab with uber and although it said taimywar iqbal would be our driver- he wasn't!
The car was correct but HE WAS NOT OUR DRIVER! I HAVE RAISED THIS WITH UBER

I have tried to use Uber three times and they canceled me twice. This time catching a flight and they canceled at the pick up time.

On February 4,2022, I headed to the airport with an Uber driver to charge far more than the usual $ 107, ( about 70 $ is usual), the forecasted snow storm was rain. There was no traffic problem getting to the airport. The problem was with the driver who got lost. He drove me into some kind of freight operation and he had to figure out how to get to the airport from there. I had to help him. He didn't know where terminal three was. I had to help him with that. We took a very long time to get to the airport slowing me down for customs. It's been a lot of time and effort trying to Contact Uber on the app and got an unsatisfactory response. Do it tried contacting Uber on my telephone but couldn't find them. I couldn't message Uber from my app either and couldn't find out how to do that. While on my trip away from Canada Months later Uber decided to charge my credit card with a zero balance. My credit card contacted me and asked me if I authorize that charge I said I didn't then they had to cancel my no credit card. Once again I couldn't get a hold of Uber to find out why they made this o charge on my credit card when I wasn't even in the country The cancellation of my credit card created plenty of problems including extra charges from my storage area and no cell phone when I returned my back into Canada. It was a highly stressful event and I still can't speak or have this situation explained to me about Uber because I can't get hold of them. I am very discouraged by Uber and I'm not giving my credit card to them or any other transportation company on an ad hoc basis. They can't be trusted and you can't get any consumer satisfaction from Uber when they make these major mistakes

I am writing this to point out an issue as an Uber driver. I am absolutely frustrated with their customer service and the company.
For three months I have not been able to work because apparently my "vulnerable vector check has not been approved several times"
I called the support team on many occasions for the last 3 months in regards to this issue. When I called a different person picks up the phone and go over the same issue over and over.
The worst part is some of them do not know why my document is been rejected while others tell me my document is valid and I should reupload it again so they will write a report and escalate the issue to approve the document.
After ending the call I do not hear back from anyone again.if I do, it is a different representative that said they will escalate the issue again. The same thing keeps repeating even when I called.
When I ask to speak to a manager, they tell me they do not have a contact number to a manager or even the approval team that suppose to approve the document. On many occasions some of the Uber representative have hung up on me.
There is actually nothing wrong with my document which is an official document from the police of Ottawa. The uber ask to upload both back and front page when there is only 1 page that was sent to me electronically.
One of the supervisor said it could be an automated approval which has not been updated, that is why it is getting rejected.
I am extremely unhappy with the way I have been treated and this problem has still not been solved. I have been out of work for over 3 months and the service has been very bad. I will have to go work somewhere else because I cannot understand how this problem that escalated on so many occasions is still left unattended.

Uber FRAUD company hai, Cab Partner ko loot rahi hai or customer ko poolish bana rahi hai. Online payment main Cab Partner ko cum k. M. batakar cum fare dete hai or customer se full payment leti hai. FRAUD, FRAUD COMPANY HAI. Cab partner ko fraud dhamkati hai or chetavani deti hai apka rating sudharo nahi to account bandh kar denge. Uber ka rating only 2.5 hai. Poor cab partner ko dhamki deje darate hai. Or poor cab partner kya kare? ADD IMAGE MAIN ONLINE K. M. Check kar sakte hai.

I requested an Uber ride on Thursday the 15th 2016 to take me from my home in Apopka Vineland to a Dentist Office in Dr. Phillips. The Uber arrived and took me to an address that I explained to him did not appear to be the correct address as it appeared to be that of a private home in a private neighborhood instead. I tried to explain this to the Uber driver, however, very rudely he requested assured me that that was the correct address. I got out of the vehicle to check the place out and see if it was the office, but, the Uber turned around and left me there (IN THE MIDDLE OF NOWHERE!)

I contacted Uber on their contact line to tell them about their experience on repetitive occasions, however, to this day 23rd of the month no one ever did. This is quite unbelievable for me as I have been riding with Uber for a long time and dedicated; but if I ever have something like an outstanding balance with them they never play to hurry notify me for their funds. All I wanted was for someone to return my messages so I could state my case. Was that too much to ask for?

Expensive and second always double charging my card with out nofication! Some of the drivers are just horrible!

Overall, I have enjoyed Uber as a passenger. Unfortunately though, I recently had a bad experience with a driver and the customer service was worse. I'm a loyal customer (having taken 28 trips for $900 in just 30 days) and was quite offended at how they handled this. Overall, I love Uber but I am sincerely disappointed about how they handled my complaint.

On October 14,2014, I requested Uber at 7 a.m. The driver FLEW past my house and I tried to call them twice to ask them to turn around and come back as they just parked at the end of the block. The driver didn't answer so I walked a block and a half to get my Uber.

When I got into the car, I was overpowered by the scent of BO and/or some other offensive odor. I don't think the driver had it but the car was full of the smell. Ugh, I walked a block and a half for this pleasure...

We then started our trip. By the time we hit the Steelyard curve on 176, she was chatting away at me (not bad in and of itself EXCEPT...) and looking at me while she spoke. I looked ahead at the line of brake lights ahead of us and shrieked! We came within INCHES of rear-ending the car ahead of us! YIKES!

After that, she drove 50 mph on the highway for the duration of our smelly trip.

I contacted uber that afternoon and the first guy said "sorry about your experience" and that was it...

The second person said "we'll talk to grace and I'll look into it" but I heard nothing further.

The third person said and this is a direct quote from her email: Sorry to hear that! We'll be sure to follow up with Grace to check in and share this concern. Again, thank you for taking the time to write in, I've added $10 credit to your account for the trouble. While it doesn't make up for the experience we hope this will allow you to have a better one in the future.

Yeah, Amber - you're right, it doesn't make up for the experience. Bad enough you don't even have a loyalty/frequent rider program but after your credit, I still paid $25+ for that ride?

They don't have a phone number either so you can't call anyone to complain. You're at the mercy of email.