UberReviews 1,533

SI USTED QUIERE, QUIERE SENTIRSE HUMILLADO, QUIERE ACABAR SU CARRO ponerle millas, llantas combustible, y danos en general Y NO SER RESPALDADO POR UNA EMPRESA A LA CUAL LE ENTREGAS TODO... ENTONCES REGALATE A UBER, el poco dinero que te queda luego de trabajar mucho y poner todo para esta empresa, te quieren sacar dinero para que recibas clases dictadas por choferes, esta empresa no cuenta ni con servicio de costumer services. PIENSALO DOS VECES ANTES DE REGALAR TODO HASTA TUPERSONA A UNA EMPRESA QUE ESTA HACIENDO DINERO CON LA NESECIDAD DE TRABAJAR DE MUCHAS PERSONAS QUE ENTREGAN TODO CONVENCIDOS DE QUE SERAN GRATIFICADOS...

Yesterday was the first and last time I use Uber.
Our first driver kept asking us where to go even though he had his gps telling him where to go. Our second driver last night could not find us and kept telling me that I gave him a wrong address when in fact he too could not use gps as well. After 20 min of directing him to us we finally began the trip home. Again we had to direct him all the way because he could not read his gps. WOW! Then came the charge... more than double what we paid for the first ride. Nothing I hate more than having to pay someone to do their job. Good riddens to Uber!

Do not use Uber for long distance, they are totally over rated, I believe the drivers understand time is a portion of the rate, not going to say they slowed down, but it sure look like. You could take a ride in a Limo from the airport, I dare say it will cost $180.00 I cancelled my account and the customer service people does not know the difference between a complaint and a request. Cab folks in Chicago you probably have nothing to worry about, this may be just a flash. Service will win out.

Uber started become like taxi cap services. I'm an ex uber driver and passenger. I left Uber due to unprofessional how the uber company operates. Now. I join lyft as a driver
And passenger. I'm happy with lyft even though lyft takes little more time
To get customers and sometime rides
But I'm happy with lyft. As a driver side, I
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We had a need to move a driver from our lot to the shop to bring buses back (after repair). It seemed feasible to use Uber so noone had to drive the driver back and forth and waste time. First time we use Uber, we were charged $19 for 6 miles distance (18 minutes drive). Next time we were charged $15 for same mileage, same time. Third time we were charged $36 for the same distance same time of travel. We reached out to Uber to find out why and their reply was because a BLACK car showed up. We had no idea about the scam they are running. They sent a black car and doubled the price when we all needed was the cheapest ride from point A to point B. This company is a rip off/scammer. We will never use their services again and we do not recommend them either. It would have been cheaper to just take a taxi for such close distance.

Get $50 in ride credits from Lyft for those that need to get to voting stations in any city. No excuse not to be able to get to voting stations. https://www.lyft.com/invited/1WORLD

I used UBER to take me from MIA to my home in Miami Beach, the car took 35 mins to arrive to the terminal.

The driver that showed up was probably around 21, dressed in shorts, sandals and reeked of marijuana (did not smell it until a few minutes into ride - he had sprayed something in the car just before we got in), he got lost even though he was using a mapping APP and I was directing him.

The car he was driving was a Chrysler 300, it had huge ghetto rims, I was seriously mortified being dropped off at my house. The car also had a huge speaker in the trunk, thank God I only had a small case otherwise it would not have fit and I would have needed to call a regular cab.

I will not use them again, I did not feel safe and it was just a few bucks cheaper than a regular cab or car service.

Uber was wonderful when it entered the market offering an option to the not so exciting cab rides in our city. But since its arrival so many things have become apparent regarding their scam!

Cabbies are using this as their sole income- I've heard of maybe 1 successful uber driver who stayed longer than 6 months and wasn't doing it part time.

Cabbies never surge charged (though if Uber fails this may be a unwanted result to even the playing field between the two)- unfortunately there were enough cabbies that did stupid things but many are not trying to scam you- especially now that competition has put them back where they need to be.

Most reputable cab companies have strict vehicle regulations- I haven't meet many share riding drivers who even know how to change their own oil- and I'm hoping into their "maintained vehicle."

Take a risk where you want. Saving a buck per mile isn't worth hoping into some strangers seat whose company is not held responsible for their actions as it has so frequently flaunted.

UBER Warning!
BE WARNED! UNAUTHORISED CHARGE TO CREDIT CARD! We did a quote for a trip in Brisbane $35! When we booked they ADDED $50 EXTRA to the bill without advising us. The charge just went straight to our Credit Card. So a $35 trip was charged at $95... $45 for the trip (higher than quoted) $50 surge charge. NO phone number to call so we emailed them and they said SORRY NO REFUND! They can charge anything they want to your credit card. They call it a SUrge Charge... a charge they can add when they are busy. They say they tell you but the drive avoided the question when asked what the cost would be... Its such a pity as it would be an awesome service but you cant be sure what they will charge. JUSt BE WARNED!

Definitely the best ground transportation service in Arizona! Tonight, I requested a pick up to and and a return from an Arizona Coyote game. Both drivers, Thomas and Daniel arrived within 5 minutes of my requests. Thomas picked me up in Scottsdale and brought me to the Arena and Daniel drove me back to Scottsdale.

Both drivers were extremely professional and polite. Their cars were very clean. All around, this was an excellent experience. The best part of all was the price, as I have taken many cabs and I believe Uber is by far the best priced company for what you get. Also, I did not smell like a cab when I exited their vehicles.

I will never use another company for a local ride.

Just wanted to say thank you for your great service and nice drivers!

Here are issues not all know the average pay for a driver who drives 600 miles a week is less then you think works out to be $400.00 a week after taxes insurance fuel net is $85.00 a week Break down the price for a trip of 4 miles safe ride fee $1.75 to uber provides nothing for the driver trip is $4.00-$1.75-20%= $2.40 to the driver so stop complaining and start hearing. The Driver app does not work for a tech company there not very smart. Learn

Used Uber for the first time this last Sunday around 10 am from Chicago O'Hare Terminal 3 to Hoffman Estates.

Unpleasently surprised by the Fare Cost of $76.94.
(Uber's Meter Fare:$60.50 - Gratuity:$12.49 - Booking fee: $2.00.)

It was an Uber Taxi not a private car. I could not see an estimated fare at the time of booking the car. I took a leap of faith. Driver was Ok, not clear in communication but not rude.

I'm a frequent flyer and normally pay 35-38$ for the same distance + $10 Tip (on average under $50.00 for private cars). My objection is not with tolls or tip but with Meter Fare. (The driver ran the meter during the ride and the total came out to be around $32).

Sent an Email for explanation of high fare and some Gonzalo from Uber's help.uber.com replied, with "Uber TAXI is a unique option where rates are not set by Uber. We at Uber are unable to control or adjust these fares."

Reading from other people's experience here on this forum makes me realize that this 'fare gouging' happens more often. I have to say, I am totally turned off by their practice and will not use it in future.

I wrote a review on Uber last November after reading some negative reviews, my experience tonight has left me quite grateful. Around 1 am I received a call from a young adult that had drank too much and was looking for a ride, she didn't even know where she was and had gotten separated from her friends. Not knowing where she was, I had her open her Iberia app. Within minutes a immigrant driver had her in his vehicle and got on the phone with me to assure me he would get her safely to me. 18 minutes later the driver delivered my passed out little friend. She may never drink again, but we will certainly Uber. Thank You Uber!

October 31st at 11:01PM, we requested an Uber pickup in Fort Lauderdale, FL. Immediately we received a text that said since it was a busy time, there would be a surcharge and our fare would be 2x the normal amount. We agreed since it was Halloween and a busy time. 11:01PM we received a text that Uber was arriving. Uber did not show up. We text Uber twice to let them know we were in front of a restaurant which is easy to find. 11:20PM we called and spoke with the Uber driver who said he was in traffic and would be there in two minutes. 11:31PM still no Uber driver. We hailed a taxi who did not charge us double and we cancelled the Uber trip. Uber emailed us to let us know that our credit card was charged $5 for cancellation. We went onto Uber account and let them know this was not acceptable. Uber customer service gave us a credit of $5 toward the next Uber trip, and would not refund the $5. Uber gives service that is only convenient for them. They surcharge during busy times and do not show up. If we accept businesses treating consumers like this, where will it end? Are restaurants next to charge us double because we wish to dine at a busy time such as a Saturday night vs a slower Tuesday? This type of treatment is not acceptable. Think about it.