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P c.

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1 Review by P

Uber

  • Uber

“Excellent company response when I complained.”
11/5/15

I had a very unsatisfactory experience attempting to connect with an uberX driver in downtown Boston yesterday. Frustrated and mad, I called the driver and cancelled. A cancellation fee showed up. I explained my complaint about the fee in writing on line to Uber and received an astonishingly prompt Uber response to my satisfaction. I appreciate the response and expect to remain a frequent user.

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