My driver Daniel almost got us killed. Long story short... I was wearing a mask and that made him very angry. He started yelling about that, he continued to yell about politics and how CNN was the devil. He picked me up at the ER after being sent straight there from my doctor with a blood pressure of 218 over 109. Needless to say when i finally got back home i was right back where i started before the doctors did everything they could to make me comfortable and get it down enough so i could return home. Beware of using Uber.
Do not use Uber for long distance, they are totally over rated, I believe the drivers understand time is a portion of the rate, not going to say they slowed down, but it sure look like. You could take a ride in a Limo from the airport, I dare say it will cost $180.00 I cancelled my account and the customer service people does not know the difference between a complaint and a request. Cab folks in Chicago you probably have nothing to worry about, this may be just a flash. Service will win out.
Uber is nothing more than a scam. American Corporate Greed at it's Finest! Trust me I know... I drive for Uber! They say that Uber pricing "surges" (increases up to 10 times) based on supply (number of cars) and demand (number of request). I can tell you it's all BS! Uber raises prices when... it wants to! Doubt me? Take out your rider app... look at a area that is surging and see how many cars are in the area... now watch as more cars show up and maybe at best a small percentage of drivers get riders. I've literally seen Uber raise price up to 4.8 times normal rate and saw one out of ten drivers in the surge area get a ride. It's all BS and I have over 2,000 screenshots to prove it! Rider and driver apps!
Uber is an evil company that, without passengers' knowledge or consent, tracks their personal data, such as location, and then will also share those data publicly, e.g. to reporters. This is a company that has expressed an interest in stalking not only reporters who dare to be critical, but the families of reporters who are critical. They engage in numerous very shady business tactics. Try Lyft instead!
I drive for uber in Orlando. My car is always clean, safe and I received a lot of great feedback from passengers. I driven all over Orlando many times very late at night only for uber to keep all my earning and display that I owe them. I've had to spend for a lot of gas and tolls, new breaks, tires, deep cleaning because of messes made by some passengers and when I ask where are my earnings I get a bs response. It's as if I been doing favors for people driving them around all for nothing. I'm going to find out who I can talk to so I can file suit again uber
Two days after using uber for transportation I checked my bank account and noticed seven un authorized fraudulent activities on my account. Be careful with giving out you financial information when setting up your account.
I am attempting to become an Uber driver. When trying to update my profile, I get a message "please wait" with the spinning circle and it never connects on three different computers. I called several times on two separate numbers, left messages asking them to call and they never did. Uber website is also not very intuitive or friendly.
I am also working on Lyft, so far so good, their website works, at least. At this point I say stay away from Uber.
Our 15 year old boys hailed an Uber ride late Friday night (February 24,2017). Well... let's just say they aided in our boys running away from home. Check out their rules, and it says you need to be 18 to call for a ride, or have parental permission! Umm... not 18, and no permission! Good job Uber!
Uber started charging me a monthly fee I didn't sign up for. I had to go through my bank to get it stopped TWICE. I got it canceled once they immediately started charging me again. Not just last night I got a notice that my ride was on the way to a location in Ft. Worth Tx. I was in bed in Marble Falls, Tx. Which is 178 mile away.
It's impossible to contact Uber over any issue especially one like either of these three I have had.
Word of advice don't give Uber your cc info. Call a taxi.
I wrote a review on Uber last November after reading some negative reviews, my experience tonight has left me quite grateful. Around 1 am I received a call from a young adult that had drank too much and was looking for a ride, she didn't even know where she was and had gotten separated from her friends. Not knowing where she was, I had her open her Iberia app. Within minutes a immigrant driver had her in his vehicle and got on the phone with me to assure me he would get her safely to me. 18 minutes later the driver delivered my passed out little friend. She may never drink again, but we will certainly Uber. Thank You Uber!
Ubers refund policy is a joke; dont waste your time. I had a very legitimate claim and Uber has been sending me back and forth numerous emails for just 16 dollar and they will just play you around. I always thought Uber is a reputable reliable company until today when i tried the service and realized how much they are fraudulent and their site designed to steal people money.
The pickup time on the Uber app fluctuated between 3 minutes to 10 then 18 minutes and back to 5 for over an hour. The Uber car never showed, neither did the cabs I called to pick me up from a retirement community in West Palm Beach two days after my father died. I missed my flight and now I'm worried Uber will charge my card or use it illegally since the app requires you to input your payment information into their system before the car pickup is authorized. At least the cabs I called don't have me locked into a financial trap. Definitely not a fan of a business taking my personal information without providing me a service. I selected a 1 for rating only because this site requires a rating but Uber gets a Zero from me.
After their 20%, driver must put a side 15.3% for tax and social security, also pay for gas, maintenance and car depreciation, insurance phone service, also need to buy personal insurance or penalize at the end of the year due to Obama care and car payment, if you make $100 every 4 hours and work 12 hours with no break and lunch and no overtime pay, you tell me how much per hour you get paid, Uber is lying about $30 or $20 per hour income.
0 out of 5. Some drivers dont read their dispatches, accept the run and will kick you out rather than complete the requested run. And this is all before I lose it. Then theres no way to get live, over the phone customer service.
Used Uber for the first time in Seattle, found it confusing And there is no such thing as Uber customer service. No email, can't find the phone number and if you go on the app you have to search forever. Finally found something related to Uber cash. Wrote but whoever responded never answered my questions after sending it 3 times. Had a problem with the promotional code. Deleted the app. Don't plan to use Uber again.
Most unreliable service you will ever find.
I was left waiting for a car for over an hour even though it showed the driver only being a few minutes away. Terrible service. Do not use uber. I would rate them zero if I could.
There are no phone numbers to speak to a live person I've tried several times to dispute charges on my account the help center is no help at all takes forever to respond I will never use uber again. Some one keeps using my information and charging my account they have done nothing to help I won't give them one star but site made me
An error with the Uber app caused the multiplier not to show, ended up paying over £90 for what would normally be a £20 trip - rang up support who offered to remove the surge charge (but only offered to refund £30? Not the £70 difference) this was over 6 weeks ago. Still like no sign of any refund. Overall service is disgusting.
Our first trip was free as we were recommended by a friend who gave us their discount code.
Driver was pleasant did not take long to arrive.
The second time we ordered from Uber we were turned away 5 times because the taxis were not going in our direction, it was getting beyond a joke so in the end we rang a local firm which is little a more expensive but I suppose as the saying goes you get what you pay for.
We were in Florida for the past week. We don't drink and drive so we used Uber on any evening we were going out. Half of the drivers (men) were wonderful. Knew their way around, friendly, awesome people. The other half (women) didn't know where they were, didn't speak English, depended on me for directions, charged me extra because they got lost several times. This is not a sexist comment for I am a woman! We are not sure we will continue to use Uber. The cost is less than a taxi but the frustration isn't worth it. Uber needs to make sure whomever they hire actually knows the area where they are working! Awful when you've been out having a good time, and then have to do your own work to get back to your hotel. Stupid freaking drivers. Don't drive it you don't know where you are - common sense!
Overview
Uber has a rating of 1.2 stars from 1,531 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Uber most frequently mention customer service, credit card and phone number. Uber ranks 33rd among Car Sharing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members