Uber started charging me a monthly fee I didn't sign up for. I had to go through my bank to get it stopped TWICE. I got it canceled once they immediately started charging me again. Not just last night I got a notice that my ride was on the way to a location in Ft. Worth Tx. I was in bed in Marble Falls, Tx. Which is 178 mile away.
It's impossible to contact Uber over any issue especially one like either of these three I have had.
Word of advice don't give Uber your cc info. Call a taxi.