Uber

Arrived at port Columbus Ohio few days ago and did not have a ride. For the first time, I downloaded Uber app. To get a short ride home. Prior to my arrival, I was in Chicago and checked their fair prices and it seemed inexpensive. Once I arrived in Columbus, I requested a ride which was higher by $9.25 So I thought maybe it was after hours and that would be ok. The driver arrived early and would not wait for me to get out of the airport so he took off because I was not outside immediately. I was not happy so I got on the Uber app again and requested a new ride. This time the fair was twice the original amount. I was totally upset. But who can I call. The drive informed me that they only pay him $1 per mile regardless of how much Uber charges the customers. I felt sorry for him and told him that I personally would not use Uber again.

First of all you can't talk to anyone at Uber because they do not have phone support. After I finally found the online support team I asked why I was getting charged a monthly fee. I never opened an account with them. They did not know and continued to charge me even after I told them to stop. Instead my monthly bill got higher. They asked me to prove they were billing me by sending them screen snapshots and the last four of my credit card. Can you believe that? I had to prove to them that this was happening. So I did and then they asked me to give them the first 6 numbers on my credit card. Which I did. This company is either very incompetent or corrupt. I will never use their service!

I have had some terrible experiences with the uber cab drivers. They are terrible with directions and they are extremely arrogant.
Once a driver asked me to get off the cab because he thought I gave the wrong pick up address. And in another instance, the driver shouted at me because I told him to take a specific route. I have had many such experiences and so have my family members.
If anyone faces an issue like this, please take them directly to the police station. I regret not doing that myself..

I have advised many people NOT to use it to save their time and money. They charged me for a service they have not offered twice and I lost about £10.00 (about £5.00 each time).

I ordered a taxi and the taxi driver did not come and they still charged me. They did that again shortly afterwards.

Never download this damned Uber App! Their Refund Claim is a joke. It was very time consuming e-mailing them back and forth with a ZERO- result. They literally STOLE my money. What a shame that all this comes from a taxi company that lies about their customer service. Please listen to this golden piece of advice: NEVER use this taxi company!

More than once I've had to witness UBER drivers not following the laws of the road. For instance - one driver was driving on top of bicycle lanes and areas not meant for moving cars; another time, another driver was on a side street at a stop sign but made an inappropriate gesture with his hand and halted traffic moving along a busy road so that he could cross over despite not having the right of way. It's not just infuriating, it is beyond unsafe to have these untrained, unregulated, unruly drivers be allowed to engage in such a profession and endanger the lives of others. They might have provided faster service, and maybe this is what they think will give them better ratings and reviews, but I would rather be alive and it is beyond shameful that UBER does nothing to discourage and prevent this sort of recklessness.

Uber is no better in Berlin, Germany. I recently signed up for their service and am now completely appalled at how deceitful and shady their business practice is. At NO point is it made clear to the consumer that one must pay for a full taxi fare when choosing the taxi option. Plus, the app makes it too easy to choose this option without explaining that the private driver option is only available on the weekends (at least here in Berlin that is the case).

Due to this, I inadvertently ordered a taxi. And even when I inquired to the cab driver what the cost would be, I was told it would only be €1.50. It ended up being €15 plus.

This kind of sneaky business practice is simply intolerable. $#*! them.

Here are issues not all know the average pay for a driver who drives 600 miles a week is less then you think works out to be $400.00 a week after taxes insurance fuel net is $85.00 a week Break down the price for a trip of 4 miles safe ride fee $1.75 to uber provides nothing for the driver trip is $4.00-$1.75-20%= $2.40 to the driver so stop complaining and start hearing. The Driver app does not work for a tech company there not very smart. Learn

Many people like me will have spent big money to buy a late model car and work with Uber.
People will have borrowed money from their credit cards or taken Personal loans or bought a car on finance to have a reasonable car to work with Uber. But in many cases with a single complain or bad rating they will put the driver off the system. Some of these complains could be invalid/unfair or just that a rider is in bad mood. I have faced one such incident where I have avoided taking a right turn on a no right turn sign and the rider has made a big story about it and I have been taken offline without being given a chance of telling my side of the story. I will be getting legal advice and if there were no legal hurdles, I will be setting a protest camp outside Sydney's Uber office and will be pursuing it further to highlight the Bullying behaviour of Uber. If anyone else want to join this protest please advise me via SMS on 61-469 627 875.
Regards

It has come full circle that Uber could care less about customer service. With the new trend of drivers waiting after you book your ride, I saw my fare go from $43-$50 and I had no control. I was at the airport on a very slow afternoon. I saw the driver on my display. He was 8 minutes away. Yet he didn't move until the price of the ride went up. In addition, it was hot and he refused to roll the windows down or provide AC. When I reported it to Uber. They simply stated that it was unfortunate that I had this experience and that they hope my next experience is better. In other words. We have your money and we could care less about your experience. I'm done. This is beyond lack of caring for the customer or fixing the issue with the drivers. They have left it to the drivers to gouge customers and I refuse to accept this.

After trying to make a reservation for an Uber ride, I was charged even though I never received the ride. I made multiple attempts to contact customer support just to waste a bunch of time. No resolution and no refund.

Arranged and paid for 2 rides 4 days in advance. They kept texting me saying thank you for your patience, we are looking for a driver for you. I was already very late for an appointment. They never showed up! Awful service. When I called customer service, they were extremely rude!