Uber time and time again will charge me twice for the same single ride. Every time I contact Uber for help on this issues they are no help at all! Uber loves to me twice every time I call for a ride and the issue is NEVER resolved! For me, a $40 ride with Uber will turn into a $80 ride because I'm always charged twice and it's never resolved. Contacting customer service is no help at all they just tell me that the pending tracking will disappear but my card was already charged Twice! So the money is already taken and I never ever get it back! I'll stay away from Uber at all cost because they will steal you money and basically laugh in your face when trying to resolve the issue because they never help! They will apologize for the inconvenience but never actually do anything. I don't understand how the keep getting away with this
Uber pays less than Pizza delivery drivers making in Toronto. Pizza delivery drivers get paid 10/hr cash plus tips comes to $20+. Don't matter how many trips you make you will still make an apr. 10/hr with Uber x or delivery, after all of your car related expense.
Wow, Uber wanted to charge my son $150.00 for a ride from downtown to our home (8 miles away). He caught a cab for $20.00. My son is 21, not rich, and trying to be responsible. Shame on you Uber, I will never use or recommend you again.
I will never work for again and the supervisor Ben was a rude man he did not care bout what happen to my earnings. Yes the supervisor name is Ben from Uber and was rude because I ask bout my earnings I made and they said they could not give to me because they system was down. Bad management and rude person Ben.
Uber charged me twice for the same ride and then told me one of my friends or my family must have used my charge account to book the second ride to the same place on the same day and they even added a tip for the driver of the ride I did not take.
Uber's advertisement that you can now CALL Uber for customer service is a bald faced lie, there is no phone number and no customer service by phone whatsoever.
Uber's business model is based on lies, dishonesty, and illegal behavior as anyone who follows current news can see.
Try cancelling your account and find big surprises. Some of my friends thought they had cancelled their accounts along with their Credit card info. However, after hearing my problem, they checked with Uber and surprise! CC info was still there and accounts not closed. Here is what happened to me. I decided to use only the cash feature and delete my CC number. They told me I could not even though other friends have signed up for and used the cash only option(may not be available everywhere, i guess). After several days of back and forth emails to Uber I was finally told that I had 2 different accounts with 2 different CC's. One as a driver and one as a customer. I find this interesting as I don't have a Drivers License or CC, only a debit card. I am retired from Walt Disney! It is just a on-going mess, Consumers beware!
Charges you one price when you accept the original price given they then add extra charges to your card taking more money for the same ride after they drop you off a 16.00 ride will easily turn to a 27.00 ride without permission the worst company Rob you left and right.
Uber charges you one price takes it off your card then after you are dropped off at your location they then take more money out of your account then they originally charged you it is a rip off don't take unless desperate for a ride and you are willing to have extra money charged to card for no reason.
Be very careful with Uber! I never received my refund shady and money hungry people.
There is no way a trip should be 330.00 to Del Mar from Van Nuys! Good Bye you pricks …
After 65 rides I'm done giving you my hard earn dollars
Have Used Uber several time to go to my daughters house, always charged about $25.00, on October 31, after getting and estimate of $21-$25, I was charged almost $50.00 each way! Double what it cost several times. 20 minute ride each way, no traffic. Can't call, all you can do is email! They keep replying they need more information, keep giving a detail description which was emails lasting almost an hour to write and still nothing! If you live in the Ny/Nj area contact ( Better get Verrcaro) channel 4, maybe they could do a story on this problem!
Calculating in typical expenses of $. 55/mile, Profit 0. Then you have to pay your own self employment "taxes." true income -15%!
Today I kept completely busy for 2 hours. As soon as trip done with one, another came. Rush hour Tuesday 330-530 was the time I actually had my Uber turned on. Took 40 minutes to get home. Milage was 50 miles. Recall that you cannot choose where you will go to. Gross income from Uber: 26 dollars. So before expenses, 13/hr.
One driver in the Dallas area actually had the gall to post a rant on Craigslist about how he feels about his passengers because they don't tip. His own words were, "... you are a cheap a** bas****..." Isn't NOT tipping part of their advertising? Aren't low rates supposed to be part of their attraction? When I contacted him, he was even more vulgar and said he was only driving part time. Thank goodness for small favors, I guess! With drivers like these, why would anyone even bother with these headaches? With attitudes like these, I'm guessing these people just can't get a real job anywhere else...
Uber drivers were keep cancelling my rides for 4-5 times and when i was try to cancel app couldn't allow me to do the same.
And then these people have charged cancellation fee from paytm account.
They are just good in harassing the customers.
At SFO, 1st driver says cannot pick me up. Ok so i summon a 2cnd driver who takes 30 mins to get me and I'm only going 1.5 miles. I could have walked faster. No 800 customer srv number nor does their app let you reach them. I filled out something and hit submit-never sent. And in SF where uber began! Borderline stupid app, terrible service. Cancelling my account.
DON'T USE THEM! Wasted almost 90min to do all this for a 1.5 mile ride. Hot charged cancel fee of 5 bucks too for 1st inept driver. I hope uber sees this. Love the "law" bull$#*! language below. No bull$#*! here. Poor service no doubt.
But his devolved into complete garbage. My little cab company is more reliable. If you need to be somewhere like an interview, airport or Drs appointment at a certain time they are NOT RELIABLE. Drivers change their minds at the last minute and decide to cancel when they're two blocks away.
Watch your credit card statement... I've had to do three chargebacks because of these fools.
Visiting Canada but drivers can't speak English so theres an immediate communication barrier which is not good in a foreign country.
The driver never looked for me; 2 minutes are up. I tried to cancel, then found him. He didn't take me but was billed anyway.
2 minutes is never enough time to identify a drivver. No signage on their cars... terrible service.
Beware. Bad business model. Take a taxi instead.
I'm a soon to be ex-driver for Uber. I know exactly how it works, and I can honestly say this is the worst company that I've ever encountered in over a half-century on the planet. The CEO recently stated in an interview (video available online) that the AVERAGE driver salary is $100,000/year! I probably couldn't GROSS that in (4) years and working ~70 hours/week, and it would take nearly twice that to bring that kind of money home. They're about lies, greed, and not taking any responsibility. You should know - if you ever have any problems with Uber, and you most likely will, there is no customer service to call (and they have your credit card information). They don't list any phone numbers for the riders or drivers. They hide behind the shield of the Internet. You will, eventually, get some kind of reply, but it is often in the form of a cut-and-paste/canned response. If I went into detail about how bad they exploit their drivers you'd think I was making it up!
You've been warned!
Uber is complicit in nationwide drug, human and weapon trafficking. They knowingly allow bad actors to misuse their platform.
Uber underpays drivers, who have to pay for everything: gas, tolls, insurance and vehicle maintenance.
Picture from the advice section of the UberPeople forum shows a new movement and possible driver exodus.
I've been driving with Uber for just 3 days and made over $250 already... no lie! I maybe put in a total of 15 hours... that's like $17.86/hour! It's awesome pocket money! It's also a plus if you have a vehicle that can seat more than 4 people... means more money for you! I encourage anyone to try it out... you make your own schedule... it's a win win! Use this referral code when signing up: K6C7PUE
I booked uber but those drivers told that we are very far we won't come to pick you.up... they suggested me to cancel it and book it again... again the next driver told me the same... I will be simply charged due to cancellation...
The company should check this... worst experience as I was in hurry...
Uber's customer service department is absolute GARBAGE! All i needed was help changing my password because someone had hacked my account. They wanted information like my social security #, which I was not going to provide. There is no # to call them unless you pay for a premium membership - so i went to their chat support. 7 representatives came into the chat and left immediately without resolving my simple request! Or giving instructions on how to change my DA*N password! Lyfe will have my business from here forward.
Answer: I strongly believe that if anyone makes $20/Hour driving for uber, everybody will come out from the offices I work for them. If you make minimum wage while you are driving for them you are lucky.
Answer: Lmfao Women your crazy. And probably a feminst. And that's sexist women only driving women only being picked up.
Answer: Stay away from Uber, their criminals, they stole 160 dollars from me and never returned it back. Find something else to do
Answer: Take a tradition cab. Get a new credit card number.
Answer: They sit on your money and collect interest b4 reimbursing you. It's common with banks.
Answer: Dont use uber, use a taxi its cheaper and safer
Uber has a rating of 1.2 stars from 1,531 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Uber most frequently mention customer service, credit card and phone number. Uber ranks 33rd among Car Sharing sites.