I have had some terrible experiences with the uber cab drivers. They are terrible with directions and they are extremely arrogant.
Once a driver asked me to get off the cab because he thought I gave the wrong pick up address. And in another instance, the driver shouted at me because I told him to take a specific route. I have had many such experiences and so have my family members.
If anyone faces an issue like this, please take them directly to the police station. I regret not doing that myself..