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Overview

Twitter has a rating of 1.9 stars from 462 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Twitter most frequently mention free speech, social media, and phone number problems. Twitter ranks 428th among Social Network sites.

  • Service
    93
  • Value
    89
Positive reviews (last 12 months): 9.3%
Positive
4
Neutral
2
Negative
37
38
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Said I cant unlock without phone number, im not giving those scumbags my number.
How would you rate Twitter?
Top Positive Review

“Buddy Allen”

Mary F.
1/6/24

Buddy Allen flooring is the BEST flooring company I have ever worked with. I have had over five houses, put wood floors in all of them. I wish I knew about this company sooner. I needed floors added in and also treads that were very high between rooms lowered. I called several companies for estimates and to see if they could add in floor from living room to my kitchen area which previously had laminate for flooring. Most places said they couldn't match wood or it would take to much time. Emory at Buddy Allen came over to give me an estimate. The wood that my floors were is not made any more. Emory took a sample and was able to find what I would say is a perfect match! Most companies said they would have to rip up the entire floor and do all new install and the price of that… Ronnie was my installer. This man is AMAZING! He made it look like it was done all at the same time. The areas I asked the treads to be lowered on he made flat! His work was flawless. His attention to detail and taking the time to do things right just blew me away. They got me on the books fast, found the wood and had shipped to Nashville and in my house to acclimate within a week. I was dealing with medical issues at the time of install. To be able to find trustworthy people is hard now a days. I felt more than comfortable leaving my home In his hands. The install took three days. At the end of each day Ronnie had cleaned everything up and made the space livable for that evening. You could have eaton of the floors it was so clean. This company goes over and beyond the call of duty. Their work is the best I have ever seen and I am just so grateful. The price was significantly cheaper than what it would have cost to rip up floor and start from scratch. Buddy Allen is a company dedicated to giving their clients what they want for a fair price and they will do whatever it takes to get the job done right. They care about the quality of their work and are one of the few places I have found that aren't just looking at getting your money and getting out. Their name stands for amazing quality and craftsmanship, backed up by trustworthy dedicated employees who are going to do whatever it takes to get the job done right. Thank you Buddy Allen, I am so very thankful for you all and I will never use another flooring company! Yen's stole my heart!

Top Critical Review

“I got suspended for being bullied”

Blue A.
3/8/24

I literally got harrassed, for being bullied. Yes you read this correctly, someone has been harrassing me and 10 others for years at this point (he even harrassed 2 people into killing themselves) yet regardless of the reports, twitter has only ever suspended his victims and not him.

Reviews (462)

Rating

Timeframe

Other

Reviews that mention popular keywords

phone number (12)
Thumbnail of user bluearchiveburner9
1 review
0 helpful votes
March 8th, 2024

I literally got harrassed, for being bullied.
Yes you read this correctly, someone has been harrassing me and 10 others for years at this point (he even harrassed 2 people into killing themselves) yet regardless of the reports, twitter has only ever suspended his victims and not him.

Thumbnail of user jackd133
11 reviews
19 helpful votes
January 5th, 2024

Since October 7,2023, there has been a huge spike in antisemitic rhetoric on X (formerly known as Twitter). There's a specific sect of people who post comments Inciting violence and hatred toward the Jewish population. Some videos edited and cropped to portray Israelis in a dishonest manner. These people spew lies and hatred but when real videos and stories are posted, these people file complaints and twitter suspends my account.
When I try to appeal the decision, it's impossible. There's just no way to escalate the complaint, nobody to contact, no way to send my views on the wrongful locking of my account.

So, X allows lies to be spread on their platform but wrongfully cuts you off when you post factual and undisputable information. That sucks.

Tip for consumers:
On line companies should offer support for subscribers who wish to contest wrongful suspension.

Products used:
Twitter

Service
Value
Thumbnail of user josepht950
2 reviews
2 helpful votes
December 1st, 2023

Nov 30 - Suspended since November 7th without any explanation. 10th request! Please send reason so that I might appeal. How might I rectify the situation and get my account reinstated?

Thumbnail of user andrewa893
3 reviews
3 helpful votes
January 5th, 2024

The platform was ran by charlatans con artists and liars. I thought when Elon musk took over things with change but not much has changed

Tip for consumers:
It's a shame that San Francisco and the people at Twitter are all mentally $#*!ed

Products used:
The entire company is a scam

Service
Value
Thumbnail of user robj252
1 review
0 helpful votes
July 14th, 2022

Twitter is genuinely a best source of news, current affairs. This is the best platform for celebrities, politicians to connect with their fans. It is different from other social apps. If you want to get updated about current affairs, or what is going on around you, just login to twitter and go through the "Trends". I usually use Twitter to get updated. I will recommend you to install this app if you are interested in connecting with Public figures especially.

Service
Value
Thumbnail of user francistlopaz
27 reviews
16 helpful votes
January 17th, 2024

Don't get me started with saying "I thought that Elon bought it to make it a free speech site!" Wrong. Apparently, they don't like it if you criticizing anyone. Not even big tech corporate jackasses. Great! Thanks a lot, Elon! This is why the autistic community don't like you. Hell, even I don't like you! I despise billionaire corporate criminal crumb bums! I don't care if you have autism! This suspending the do-gooders for criticizing someone or something not only violates the autistics, it also violates the law.

Products used:
Just go on Reddit. X is AIDS.

Service
Value
Thumbnail of user comrad900
1 review
5 helpful votes
November 11th, 2023

Since muskrat took the wheel, twitter has devolved dramatically into a cess pool of hate speech, violent threats against protected groups, and blatant disinformation driven by bot amplification. Elon is so worried about his user count that he ignores these problems so that he can appease his investors. Id hate to say it, but facebook is a better platform.

Thumbnail of user asiancamm
1 review
0 helpful votes
May 23rd, 2022

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Service
Value
Thumbnail of user edwardf486
2 reviews
6 helpful votes
February 25th, 2024

After 5 years 7000 followers my page is hacked and shut down https://twitter.com/xxxglamourmodel
My businesses gone time wasted when tried getting help is useless they blocked me from resetting my password seance twitter became x
It's garbage the photo is left from hacker

Service
Value
Thumbnail of user bertesty
2 reviews
1 helpful vote
March 11th, 2024

100% garbage. Still better than nazibook. Free speech is still a no at XTwatter. And its basically garbage humans ranting at other village idiots.
Avoid. Waate of time.

Thumbnail of user faron
1 review
12 helpful votes
August 6th, 2023

Twitter has failed. It's no longer safe. It's rampant with hate,VILE racism, uncensored porn, violence and actual suppression of speech. Elon Musk is a crazed narcissist who absolutely cannot handle criticism of any kind. He has ruined the site. It's no longer a first stop for news or daily entertainment. It's now a venomous swamp. After 15 years as an active user, I've deleted the app. And…for crying out loud…X is a ridiculous, childish rebrand.

Thumbnail of user dylanh76
22 reviews
17 helpful votes
November 6th, 2023

Posting stuff on the site just doesn't feel as rewarding as it used to. Theres barely anything interesting. The people there are boring and uninteresting. Nothing there really interests me but might interest you. Even if it doesn't this is probably the best review you're gonna get. I don't even use it as often as i used to and don't plan on going back.

Tip for consumers:
There are much better things to do with your time than being on any form of social media.

Products used:
The app and site itself

Service
Value
Thumbnail of user waynei114
1 review
4 helpful votes
January 7th, 2023

Twitter is famous for having a Hitler agenda. Both Twitter and Hitler's manifest:
One opinion….
One nation….
One political party….
One people.

This philosophy, in the past, led to the genocide of millions of Jewish citizens, and Twitter was, in the past, no better. Twitter promoted lies, denied factual truths, and accepted a left wing philosophy that, in the past, led to the torture and murder of 9 million people in Nazi Germany. The radical left of the despotic of the world.

Thumbnail of user veekash72
1 review
12 helpful votes
April 2nd, 2023

I don't know why Twitter adds that authentication at Sign Up. I tried to create a business account but the Twitter sign-up process is $#*!ty hard. Why do I need to authenticate 10 times just to sign up for my business profile? What the hell robots will do on Twitter so that you are afraid of them? Make another identification part tight instead of $#*!ty sign-up puzzles. You wasted my 30 minutes on that.

Thumbnail of user marymastrapasqua
1 review
0 helpful votes
January 6th, 2024

Buddy Allen flooring is the BEST flooring company I have ever worked with. I have had over five houses, put wood floors in all of them. I wish I knew about this company sooner. I needed floors added in and also treads that were very high between rooms lowered. I called several companies for estimates and to see if they could add in floor from living room to my kitchen area which previously had laminate for flooring. Most places said they couldn't match wood or it would take to much time. Emory at Buddy Allen came over to give me an estimate. The wood that my floors were is not made any more. Emory took a sample and was able to find what I would say is a perfect match! Most companies said they would have to rip up the entire floor and do all new install and the price of that… Ronnie was my installer. This man is AMAZING! He made it look like it was done all at the same time. The areas I asked the treads to be lowered on he made flat! His work was flawless. His attention to detail and taking the time to do things right just blew me away. They got me on the books fast, found the wood and had shipped to Nashville and in my house to acclimate within a week. I was dealing with medical issues at the time of install. To be able to find trustworthy people is hard now a days. I felt more than comfortable leaving my home In his hands. The install took three days. At the end of each day Ronnie had cleaned everything up and made the space livable for that evening. You could have eaton of the floors it was so clean. This company goes over and beyond the call of duty. Their work is the best I have ever seen and I am just so grateful. The price was significantly cheaper than what it would have cost to rip up floor and start from scratch. Buddy Allen is a company dedicated to giving their clients what they want for a fair price and they will do whatever it takes to get the job done right. They care about the quality of their work and are one of the few places I have found that aren't just looking at getting your money and getting out. Their name stands for amazing quality and craftsmanship, backed up by trustworthy dedicated employees who are going to do whatever it takes to get the job done right. Thank you Buddy Allen, I am so very thankful for you all and I will never use another flooring company! Yen's stole my heart!

Thumbnail of user jessicam3905
1 review
8 helpful votes
August 1st, 2023

The rebranding is unnecessary and just proves yet again what narcissistic man-child Musk is. The site looks illegal and there is no brand creativity/individuality with his stupid X obsession. Rich people have no common sense and ruin absolutely everything they touch because they can only think of their benefits and to monetize eerything they get theur hands on. I will never update the app.

Service
Value
Thumbnail of user nigeln
50 reviews
122 helpful votes
August 14th, 2021

Twitter is mostly for breaking news stories, not so much with hobbies like football cards. If you're into sports cards, twitter is decent but you won't get anywhere close to the number of likes like you would with Instagram. Twitter is low maintenance, I don't need to download an app which will take up over 250 Megabytes on my phone to use it. If I have problems with a product I can always contact a companies official twitter to complain.

Service
Value
Thumbnail of user andrewm2083
1 review
13 helpful votes
February 14th, 2022

On Febuary 8th 2022 I posted a tweet on response to a video of a celebrity abusing a cat. In which case twitter allows grant is pictures of abuse yet my comment violates their standard and I got blocked from my account even still. I appealed it yet no response they want me to delete my post and by doing so its admitting that I violated their rules in refuse to do so because I feel im under attack due to my political views! Twitter is violating my first amendment rights please note my post is a wrestling ref.

Tip for consumers:
None!

Products used:
None!

Service
Value
Thumbnail of user joem3117
1 review
6 helpful votes
September 11th, 2023

I have noticed politicians spewing all kinds of hate everyday. I made a general statement based on facts and I get suspended. I feel that Twitter/ X is part of the problem with dividing the country. I give it 1 out of 10 stars.

Service
Value
Thumbnail of user arias34
1 review
2 helpful votes
January 26th, 2023

Didn't save password, now I can't log in or out of the account. Can't even contact support because they don't use the support email anymore. Disappointing.

Service
Value
Thumbnail of user myhauger2019
2 reviews
0 helpful votes
March 14th, 2024

As of today, March 16,2024, I learned that apparently spreading hate and the sending of threats is okay on the platform because an account which was sending threats to several people had been reinstated, meanwhile, I can't even get any response when I inquire about my account which was suspended. I've seen the disturbing things this account was posting, targeting several people with malicious, hateful, and threatening comments, yet their account is no longer suspended. These posts/comments were making some of the people who were targeted feel threatened and afraid, yet, they allowed the the account to be reinstated. I did nothing like that. I tried to be supportive and respectful toward others, yet I was penalized for doing nothing. As I had stated, the date of my suspension, I posted nothing. I truly feel that my rights as a human being have been violated. Also, I also know that there are several accounts that post 15 to 30 of the same thing within a two hour period, yet they're not penalized. There was one in particular that posted 36 of the same thing within a one hour period, but that's not considered "spam" and they're not shadow banned, locked out of their account, or suspended and it's because they're verified. I feel devalued as a human being because what I say doesn't matter and they act like I don't deserve to be seen or heard because I'm "small" and not verified. I feel that my freedom of speech has been trampled on for no reason whatsoever. It also sends a message and shows that freedom of speech on Twitter/x is not free and that you have to pay to be heard, otherwise you're looked down upon and treated unfairly.

Service
Value
Thumbnail of user bobbieg100
1 review
7 helpful votes
June 29th, 2023

I've had twitter since 2011, and I never had an issue before. I'm suspended for a total misunderstanding. I was talking about food, and Twitter is denying me access to my account, accusing me of "promoting self harm and suicide" and denying my appeal. I will not "delete" my "problematic" tweet because I was absolutely NOT promoting "self harm" or "suicide", I was talking about FOOD. The question I am directly replying to was "is it immoral to eat meat?" Super lame. I though Elon Musk allowed users to speak words without fearing online jail. I may never use Twitter again.

Service
Value
Thumbnail of user roberts5234
7 reviews
21 helpful votes
August 27th, 2022

I have a truckload of expletives to throw at this dictatorial app! After a couple of nonsensical lockouts for my harmless & completely justified comments, I felt my best course of action was simply to delete them from my life.@&!#%* YOU, Twitter! And your unjust Censorship!

Tip for consumers:
This app practices unwarranted censorship and is not worth taking up space on any of your devices!!

Products used:
I simply viewed comments on topics of interest and wrote my replies.

Service
Value
Thumbnail of user josiahm61
1 review
1 helpful vote
July 19th, 2022

Don't get me worng i like twitter but it says you have to be 13 or older i but my birthday june 17 2009 witch means i am 13 year old and it locked me out and i lost everything they need to fix there damn age thing that pissis me off

Thumbnail of user pault166
4 reviews
51 helpful votes
June 10th, 2020

Twitter now suspends any accounts which question or counter the mainstream "coronavirus pandemic" narrative. After 11 years on Twitter, I found my account indefinitely suspended, with requests for further information ignored. I can only guess it had something to do with my previous couple of posts questioning the veracity of the mainstream "coronavirus pandemic" story. Twitter seems to be violating its own guidelines on suppressing or augmenting an opinion unfairly. If you believe you have freedom of speech, I suggest you look into Twitter and see how far it goes.

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