TutorVistaReviews 274

My daughter was struggling with her class in Algebra I and II. I paid TutorVista for a 3 months. She was okay with them for the first month and then she was told that their website will be upgraded and there will be no connection while they will be doing the upgrade. They sent me an email that since it will take them time that they instead reimburse me like $250.00, back to my account. They never re-instate the amount they owe me. Is this not cheating for heaven sake on their clients? I will leave it for all of you to see my frustration with them. Good luck.

Watch out when you go to pay for the tutoring. They say probably in very small writing that you have to use your hrs up with in a month or you have to subscribe for more hrs. I for some reason did not even see that you have to use all your hrs within a month otherwise i would have! I believe they ripped me off because i cant even go back in the site unless i subscribe for more hrs! Stay away from this site not professional at all! 0 stars!

TutorVista definitely has improved since I started using it over a year ago. Their prices are around the same and their tutor quality went up, however there are still some tutors I dislike and they are another company that have a few "glitches". They pressure you too much to renew your subscription which is typical in these online companies, but it's too often. Also, they need to get rid of the bad tutors and replace them. To avoid those tutors, I only have session with my preferred tutors. Also, too much of their website for newcomers is outdated. For example, it says that math, science, and english are 24x7, when now they changed it so math is only 24x7. Also, the whiteboard is a little glitchy. Sometimes if you upload a file with quite a few pages, the last few ones may not show up. They also seem to defend tutors sometimes if you do not like them. Lastly it still says they tutor in Hindi so some students may sign up for it although it has changed. Overall, the pros outweigh the cons, and there has been improvements so I am not worried.

Chatted with them they only wanted to sign me up, the demo was sucking. They told me that once I'm signing up it will be better, PLUS I'm signing up with a 100% MONEY BACK GUARANTEE! Which is a lie! Spoke to them over "20" times and nothing< full of theives and crap! All the 5 star reviews are 100% FALSE!

Used TutorVista for over a few months now for high school Physics help. Prices are cheaper and more affordable than other online tutoring sites. Tutors are able to help you complete your homework assignments, though they are unable to help with more complex projects.

If you have purchased the audio subscription, you will have to usually initiate the audio call and request for them to pick it up as most tutors will not initiate an audio call.

The times I have used it (I lived in the US), I was always able to get a tutor to help me immediately within 5 minutes of clicking "Start Session Now"

One con is that hours you have not used do not transfer over once your current subscription is over, unless you purchase a subscription to buy more hours.

Customer Support is helpful, although some technical issues have not been solved yet at the time of the writing of this review, such as "Schedule a Session" leading to a broken whiteboard and chatbox.

If you buy audio tutoring, you must initiate the call because most tutors are lazy and will not initiate a voice call unless you do first.

Language barrier may be an issue. For deep understanding of a concept, it's better to use other sites. Use Tutorvista just for homework problem help. There are tutoring sites that are more expensive, but worth the cost.

Overall, TutorVista is an affordable site for homework help, but not for much more.

NOTE TO VIEWER: THIS IS A PAID REVIEW WRITTEN UPON REQUEST OF TUTORVISTA.

Firstly, I spent $119.00 for 15 hours and used less than 2. I then found out that whatever you purchase needs to be used in a 30 day period or it will expire. Essentially, I've been told there is nothing they can do to help me with extending time or refunding money... zip, zilch, nada... you're screwed.

The tutor was unwilling to meet our tutoring needs which I specifically repeated time and again with this sales rep. I had to finally threaten the tutor that I was simply going to ask for my money back if they would not deliver and the tutor complied. However, with each question in the exercise that I had uploaded, the tutor need 3-5 minutes per question to review before helping us. That is why the lesson took 2 hours.

Very disappointed in this program. I was incredibly hopeful that this would not have been the outcome. I would highly recommend making sure that you know THAT YOU WILL NOT GET A REFUND FOR TIME NOT USED.

Before I began TutorVista, I was struggling with math. My teacher has a tendency to teach next grade material and totally ignore the curriculum. However, the concepts and ideas that didnt make any sense to me while sitting in the classroom, immediately made sense on an online whiteboard on TutorVista. They tutors provide thorough explanations while urging you participation so you can learn best. They dont just give you the answers, they show you how to approach the question. I would recommend this to anyone, struggling especially with Math. What a lifesaver!

She did not attend the scheduled lesson as we kept waiting, Tutor was not available as per the last minute message.
Also she has had 2 lessons so far, both poor quality.
First lesson call was dropping off every 5 minutes
Second lesson she was told that she cannot have audio lesson and need to talk to customer service so we discontinued after 15 minutes into the class as it was not making sense.
I have left a message for Customer Service team so far no response.
VERY DISAPPOINTING EXPERIENCE. ZERO RATING