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TutorVista
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TutorVista

tutorvista.com
Ohio
1 review
1 helpful vote
Follow morgan b.
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You have to pay an unreasonable amount the people that have anything good about this site are just people from the company pretending to be a student that needed help. The tutor I got was extremely rude and not very intelligent. Trust me this site is a waste of your time and they will take your money if your not smart enough not to trust this website.

Date of experience: November 22, 2013
Connecticut
1 review
4 helpful votes
Follow carrie M.
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All the positive reviews are fake. Look at the names. Everyone has the same last initial. Same picture. Same indian name that makes no sense. I got the same tutor 2x. My 12 year old had to teach her science concepts. Then the tutor cancelled the session. No right answers. Only wrong ones. I too can google answers and put it up on a white board. Faster even. And it won't cost you a dime. I started my first session with the easiest math question I could find. 15 minutes later I got so board that i gave the answer. The tutor was so happy! I am so smart. I asked them to pay my daughter for her tutoring the tutor. Maybe they could hire her.

Date of experience: December 19, 2016
Tutorvista C. TutorVista Rep
over a year old

Dear Carrie, Thank you for your feedback, we would like to inform you that our tutors do not give direct answers. However, our tutors provide step by step explanation to ensure that student will understand the concept better. This method of learning will help students during their test/exam where they get deviant questions. We request you to email our Customer Care team at care@tutorvista.com with the registered email Id. Our customer service representative will get in touch with you and help you by addressing the issue personaly. Thanks, Tutorvista Customer Care

Texas
1 review
5 helpful votes
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I went on the site in order to see how this website works. I got into a chat with a rep, and everything was fine until i asked him if he could solve a problem so i can get a good understanding on how the system works. The rep ask me for my information like email and contact number, but i don't comfortable with doing that. After i informed him of that, he didn't reply for 10 minutes. When he did, all he said was i need your information. This service is freaken terrible.

Date of experience: August 28, 2014
Tutorvista C. TutorVista Rep
over a year old

Dear Juan, we understand that the sales rep asked for your email and phone number. We do this just so that we can speak to our customers to explain to them about our service and send them important documents that they can refer to. We are happy to provide a free demo session so that you have a better understanding of how our system works. Please feel free to send us an email to care@tutorvista.com. Thanks.

California
2 reviews
2 helpful votes
Follow Mechelle T.
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I gave a 4 because sometimes I can't get a tutor or the system runs slow. I have voiced my concerns with customer service so they can fix the problem that happens when I log on.

Date of experience: April 25, 2017
Tutorvista C. TutorVista Rep
over a year old

Dear Mechelle, we are happy to receive a feedback from you. We have escalated your issue to our technical team and they are working on it to fix the connectivity issue you were facing during the session. We request you to email our Customer Care team at care@tutorvista.com with the registered email Id, our customer service rep will update you once the issue is resolved. Thanks, TutorVista Customer Care

India
1 review
6 helpful votes
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I was struggled endlessly with math word problems, but not able to crack. Tutorvista helped me out to translate word problems into algebraic expressions and forming equations by connecting with an expert tutor. Now I am enough confident to solve word problems on my own time and pace.

Date of experience: February 23, 2015
Tutorvista C. TutorVista Rep
over a year old

Dear Nitin, we appreciate your feedback. We hope we are able to help you with your academic goals. Thanks, TutorVista Care Team

California
1 review
1 helpful vote
Follow A H.
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Whether you're a high school student or college student, TutorVista is your Go-To place for help in all your homework assignments and studying essentials. You can expect a tutor to be really knowledgeable about your subject matter and give you extensive help on whatever you may be stuck on. Highly recommend this website for every academic achiever.

Unique Code - AND507

Date of experience: December 9, 2015
California
1 review
2 helpful votes
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I gave into this site and purchased a 1 week plan. Let me just say that I had a homework assignment in chemistry that was extremely important because I had to use it to study for the final. I can't believe the service they are offering you for the money. This website is a great way to get sleep deprivation because it sucked up my entire evening. I failed the chemistry test because I didn't have time to study the assignment I completed with the tutor. To do one assignment, it took the tutor 6 hours to complete. I'm just glad they have a 100% money back guarantee because I got a refund faster than I could blink my eye.

Date of experience: January 28, 2015
Tutorvista C. TutorVista Rep
over a year old

Dear Ian, we apologist for your experience, we request you to send us an email to care@tutorvista.com. We will review your attempts for the topics that you tried getting help in. Once we have reviewed your issue, one of our customer service representative will speak to you and help you with an appropriate solution. Thanks.

Texas
1 review
0 helpful votes
Follow jv v.
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I have been using Tutor vista for about 2 years now and the service is excellent. When we started it was not 24/7 and now they moved to a 24/7 tutor availability model. The teachers are well qualified and know their subject well. Sometimes, they have an accent issue. One if the issues i faced was the audio tutoring would crash the browser and since then moved to non-audio white board tutoring and that is working great. I understand that they fixed the issues on the audio, but i never got a chance to try it again. Overall happy with the service.

SRI938

Date of experience: February 22, 2017
Tutorvista C. TutorVista Rep
over a year old

Dear Jv, we appreciate your feedback about our service. Please send an email to care@tutorvista.com with the registered email Id, our customer service team will contact you and assist you with audio subscription.

India
1 review
6 helpful votes
Follow Tahir K.
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I tired a free trail with tutorvista.com and after free trail i signed up for 1 month plan. Tutors are really helpful and they offered me good discounts, before paying i was looking for reviews and found some negative feedback on here

Date of experience: October 21, 2014
Tutorvista C. TutorVista Rep
over a year old

Dear Tahir, we appreciate your feedback. We hope we are able to help you with your academic goals. TutorVista Team

California
1 review
1 helpful vote
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Signing up for TutorVista was the best choice I have made to understand 5th grade math. This common core is throwing me for a loop. The tutors that I have worked with are amazing. They really know how to work with you, asking questions that allow you to figure it out and arrive at the correct answer. I absolutely love TutorVista.

Mke931

Date of experience: December 9, 2015
Texas
1 review
0 helpful votes
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Great service
December 15, 2015

TutorVista was able to help my son understand his math review in a record amount of time. Tito was patient with all of his questions and explained each step in detail for easy understanding of difficult concepts! T4c294
Thank you!

Date of experience: December 15, 2015
Texas
1 review
6 helpful votes
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I'm using this product since a week, I don't have any problem with the sessions. Sessions are going pretty well and tutors are providing good service. But really don't know how to book a session and I forgot the customer care phone number can any one help me with this?

Date of experience: July 31, 2013
Michigan
2 reviews
14 helpful votes
Follow Cara D.
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I tried out the free tutorial so that i could try this service out before buying. Joe was the admin and he said my session would last 5-8 minutes. The tutor took about 20 minutes to appear and he scribbled so fast, i couldn't read the handwriting, AT ALL. When he finished i asked him what it said and he kept saying look at the board, didn't explain a thing! He even gave me the completely wrong answer! I told them i have tutors.com, because i get it free through my school and they bashed their site completely. I made sure to tell them that tutors.com was much nicer, and clearly not a bad site. I just wanted to see what other sites were out there that would give me a deal because i am running out of time on their site. They were rude, gave me a wrong answer, pushy to buy when they didn't even show me pricing. I am concerned about this site, and i had to write a review.

Date of experience: September 5, 2015
Tutorvista C. TutorVista Rep
over a year old

Dear Cara, we appoligise for your experience. We do offer free one-time demo sessions to our customers to help them understand how our service works. Please drop us an email at care@tutorvista.com so that we can arrange an expert tutor for a demo session and later we can also offer you best packages available as per the requirement. Thanks, TutorVista Customer Care.

Texas
1 review
3 helpful votes
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STATISTICS
December 11, 2015

I SPENT 3 hours for 10 Questions and each tutor was only able to get 50% of the questions RIGHT. None of them could help me complete my hw. I am just as lost as I was when I start except now I lost 50 bucks and tons of time. Much of the time was taken up by tutors just reading the questions and sadly they would still get the answer wrong. I have to start my hw over 3 times because i was only permitted 3 questions wrong. What a pain in the $#*!? Use a more reliable site.

Date of experience: December 11, 2015
Tutorvista C. TutorVista Rep
over a year old

Dear Sarah, we apologize for your experience. We request you to please send us an email to care@tutorvista.com with your login id so that our customer service representative will get in touch with you and help you by resolving your issue, we will escalate the issue to the concern team and ensure that it will not be repeated in future. Thanks, TutorVista Customer Care

New York
1 review
2 helpful votes
Follow Katy T.
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If I could give this site 0 stars I WOULD. First of all, I sent them a question for calculus thinking that they could solve it, but instead they redirected me to another tutor at least 4 times. I assumed that the first person couldn't solve my question about derivatives until they kept on forwarding me to other tutors. This website is horrible and they do not help at all. Stay away from this site

Date of experience: October 12, 2012
California
1 review
1 helpful vote
Follow Airee K.
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All the tutors I've had are able to get the correct answers for my questions, but only a few are able to explain concepts or steps in a problem where I am able to easily understand. So I stick with the tutors who can explain easily, and where they don't just GIVE the answer, but work through a problem with me. On the other hand, customer support is not always great. They say they will refund my minutes due to some technical issues on their site, but they don't keep their word half the time.

Date of experience: February 22, 2017
Tutorvista C. TutorVista Rep
over a year old

Dear Airee, thank you for your valuable feedback. We hope our tutors were able to help you with your academic goals. Please send an email to care@tutorvista.com with the registered email Id, our customer service representative will get in touch with you and help you by resolving your issue.

North Carolina
1 review
0 helpful votes
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It was ok in the beginning but as my assignments got more complicated I could not get expert answers to my questions. Used up minutes waiting on responses and I felt like I had to do too much explaining to the tutor.
Mir923

Date of experience: December 14, 2015
India
1 review
3 helpful votes
Follow anuradha k.
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I found this site from a search engine for Math Help and I was at a right place, because its one on one tutoring and tutors will solve all the questions I present in a easy and understanding way. Not only Maths, I was impressed with Chemistry subjects. One day I was stuck with an statistics problem so logged in to get help instantly I got a nice tutor also. Within few minutes I got my answer and now I understood how to solve the problem with my own. This site is as cool as the rating.

Date of experience: February 24, 2015
Tutorvista C. TutorVista Rep
over a year old

Dear Anuradha, we appreciate your feedback. We hope we are able to help you with your academic goals. Thanks, TutorVista Care Team

Texas
1 review
5 helpful votes
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I was looking to the sight for review of chemistry, and while on the page about chemical nomenclature, i spotted a mistake. I then tried to report this mistake to one of the "tutors" who blankly replied about buying time. After about half an hour of trying to report one mistake, i realized i was talking to a bot. So in short, if your looking for robots to give you false information, TutorVIsta is the place to go.

Date of experience: March 26, 2015
Tutorvista C. TutorVista Rep
over a year old

Dear Andrew, we appoligise for your experience, We do offer free one-time demo sessions to our customers so that they have hands on experience on how our system works. If you are in need of a demo session, you can feel free to drop us an email at care@tutorvista.com and we will work to arrange one for you. Thanks, TutorVista Customer Care

Canada
1 review
0 helpful votes
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The tutors were available whenever I needed them and were able to help me figure out any question I asked. Not only did they help me figure out the answer but they made sure I understood each step along the way! They provide high quality tutoring at an affordable price - I loved it!

Date of experience: December 4, 2016
Tutorvista C. TutorVista Rep
over a year old

Dear Pavreet, thank you for sharing your experience with us, we appreciate your feedback, and aim to help you more in improving your academic goals. Thanks, Tutorvista Customer Care

Overview

TutorVista has a rating of 3.1 stars from 275 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TutorVista most frequently mention high school, good tutors and unique code. TutorVista ranks 459th among Tutor sites.

service
45
value
43
shipping
14
returns
19
quality
41