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TutorVista has a rating of 3 stars from 274 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TutorVista most frequently mention high school, good tutors and unique code. TutorVista ranks 454th among Tutor sites.
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Buyer Beware! Purchased a One-Time Tutoring session only to be charged for renewals I did not purchase. Total $220. My time on the customer service sight was 1 hour and results where. "am sorry but we follow a strict no-refund policy"
My daughter had the same experience as others who have posted - I signed her up for one week and everytime she tried to access a physics tutor (during evening hours EST), there was none available. Then they automatically renewed for one month ($200) when I tried to cancel on the last day. They are scam artists. She got absolutely nothing for $250. DO NOT USE THEM!
This website is ripping off people not only of their money but of childrens right to learn. I accepted a one time trial and I was taken for $99.99. They are thieves and by the way the tutors are not good either.
I went on their website because I found them through google. On their site it says to type in a question and they'll connect you to a tutor for free. I typed in the math problem and hit enter and a "tutor" came to chat with me. He told me that he would gladly help me with any problems but first he wanted to let me know about their packages. He went on a long winded speech about all their services and took down my number so he could schedule a call back. After doing that I asked if he could help me with my math problem like he initially stated and he said one moment, then he asked for my email which I gave him. After doing all that I asked again if he would help me with my math problem where he proceeded to say "Let me tell you this is a paid service, you will receive help after you've paid and started an account with us." Basically wasting an hour of my time. DO NOT USE THIS SITE, if anyone tells you otherwise they probably work for them.
They gave me a tutor for science and I needed help in math. I am very dissapointed with tutorvista.com I want to tell you guys that you SHOULD NOT sign up for tutorvista.com! A basic pre-algebra question they answered wrong! They were very certain they gave me the right answer... it was off by about $200!
I signed up for a one week trail. I made it clear to them that I wanted to try it only and that I would pay thru PayPal purposely so I would not be charged for subscriptions that I did not want. Of course I did not know that PayPal also can do automatic monthly subscriptions and of course TutorVista charged me $99.99 USD at the end of the one week trial. The agent on chat (oh, by the way, you can't call them as they are in INDIA, which I did not know) told me that I don't have to worry that I won't be charged without notifying. OH and I got notified but not if I want to renew but that I made a payment! After talking with the customer service over chat the very same morning my payment went thru I was basically told to go screw my self and that I can use the service for the next 30 days. The help my daughter got was a joke and the customer service was even a bigger joke. Don't ever use them as you won't get any help and not to mention your money back!
Answer: Yes, I paid $350.00 for a three months period. Here was my online chat with one of their colleague. Welcome to TUTORVISTA Type your question in chat window below. Acad Coordinator [AC] says: 02:23:08 PM Welcome to the world's leading online tutoring institution. 02:23:10 PM Hello, I am your Academic Counselor and will help you. May I please know your name? Guest 74206351 [G] says: 02:23:53 PM Yesterday, I talked with Ethan. He wanted me to give him a call. Will he be available? Acad Coordinator [AC] says: 02:23:56 PM Which grade and subject are you looking for help in? Guest 74206351 [G] says: 02:25:09 PM 9th grader on algebra I, Biology, English. Acad Coordinator [AC] says: 02:25:13 PM Do you need homework help? Or are you preparing for a test? Guest 74206351 [G] says: 02:25:41 PM Homework and assignments including tests. [ Acad Coordinator is Typing...] Acad Coordinator [AC] says: 02:25:48 PM Okay 02:25:56 PM I will help you on that 02:26:02 PM I think he is not available today 02:26:11 PM Is there a phone number where I can call you now? Guest 74206351 [G] says: 02:26:24 PM He said that he will. Acad Coordinator [AC] says: 02:26:37 PM Is this your number - 5714800724? Guest 74206351 [G] says: 02:26:54 PM Yes. Acad Coordinator [AC] says: 02:27:07 PM May I call you now and help you? 02:27:34 PM If that is okay? Guest 74206351 [G] says: 02:27:46 PM Tell me when Ethan be available Acad Coordinator [AC] says: 02:28:14 PM He was supposed to be there, but have not come yet. 02:28:32 PM I think he wont be available today 02:28:42 PM He has informed me about your call. 02:28:49 PM That's how I have your number 02:29:49 PM He has told me to suggest you some best deal to subscribe. Guest 74206351 [G] says: 02:30:00 PM Ok, that's fine. Can we do it online? Acad Coordinator [AC] says: 02:30:05 PM Yes 02:30:17 PM Let me explain about the tutoring plans that we have. 02:30:35 PM Are you looking for regular help in these subjects? 02:30:59 PM I mean, in algebra I, Biology, English? Guest 74206351 [G] says: 02:31:02 PM Follow me on the buy now. Acad Coordinator [AC] says: 02:31:24 PM Okay, I will give you a Promo code to get the discount. 02:31:34 PM May I know which plan you would like to start with? 02:33:42 PM You will get the 90 hours plan at a discounted price of $264.00 02:33:56
TutorVista is the world? ۪s leading online tutoring company. Students can study school topics with the help of expert tutors at a reasonable price and time.