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TutorVistaReviews 274

3.0
tutorvista.com

TutorVista Reviews Summary

TutorVista has a rating of 3 stars from 274 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TutorVista most frequently mention high school, good tutors and unique code. TutorVista ranks 458th among Tutor sites.

service
45
value
43
shipping
14
returns
19
quality
41
India
1 review
3 helpful votes
Follow Sniti D.
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Great Tutoring Website
February 25, 2015

I am using this website for last 3 months and subscribed for all the subjects. Tutors are really good. I was bit hesitant initially when they were asking me to try and show my work. But with their appreciations i am much better now and i have become a fast learner. Initially i was thinking that they are taking long time to answer but when i also started responding they responds faster now. Tutors are of really good quality. Thanks TutorVista for enhancing my skills.

Date of experience: February 24, 2015
India
1 review
3 helpful votes
Follow Chandru H.
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I really enjoyed the tutoring program because before I Dodd not get understand anything at all about differential equations and from now on I could do one on my own. I came by being on levels 1 to level 10. Awesome learning experience!

Date of experience: February 24, 2015
Singapore
1 review
2 helpful votes
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Helpful session
February 25, 2015

I have subscribed on this website for chemistry
Tutoring for my son. The way they handle the
Session is quite good. Today's high school
Chemistry program is a major challenge and the
Tutors are very friendly and guided properly in
Error corrections. I am very happy that the
Tutoring session is in such a way that face to
Face session have been delivered.

Date of experience: February 24, 2015
India
1 review
3 helpful votes
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Beneficial for students
February 25, 2015

I believe online math sessions with tutorvista are beneficial for students to revise each math chapter before exams. Each of the sessions is well prepared, favorable and worthy to follow

Date of experience: February 24, 2015
India
1 review
5 helpful votes
Follow javed a.
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Guys out there who are battling Statistics. I suggest you to take a look at the Tutorvista site. They got some great tutors out there and definitely will solve all your problems, they provide the best learning guidance. After searching countless websites, finally I stumbled onto this site where I acquired a step-by-step explanation to my stats problem. I'm really feeling good after using this amazing website.

Date of experience: February 23, 2015
Tutorvista C. — TutorVista Rep
over a year old

Dear Javed, we appreciate your feedback. We hope we are able to help you with your academic goals. Thanks, TutorVista Care Team

India
1 review
6 helpful votes
Follow Nitin P.
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I was struggled endlessly with math word problems, but not able to crack. Tutorvista helped me out to translate word problems into algebraic expressions and forming equations by connecting with an expert tutor. Now I am enough confident to solve word problems on my own time and pace.

Date of experience: February 23, 2015
Tutorvista C. — TutorVista Rep
over a year old

Dear Nitin, we appreciate your feedback. We hope we are able to help you with your academic goals. Thanks, TutorVista Care Team

India
1 review
5 helpful votes
Follow Jamari A.
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Apt for Learning
February 18, 2015

I am Jamari, recently singed up with tutorvista, I got a good help from the tutor who made me solve all the homework questions. I learned the topic of polynomials from basics with the help of tutor. It is very helpful for me to get good grade.

Date of experience: February 17, 2015
Tutorvista C. — TutorVista Rep
over a year old

Dear Jamari, we appreciate your feedback. We hope we are able to help you with your academic goals. Thanks TutorVista Care Team

India
1 review
5 helpful votes
Follow Srinidhi P.
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Good Tutoring
February 18, 2015

I really enjoyed the tutoring session because before I did not understand anything about trigonometric equations and now I was able to do one on my own. I came from being on level 1 to level 10.

Date of experience: February 17, 2015
Tutorvista C. — TutorVista Rep
over a year old

Dear Jamari, we appreciate your feedback. We hope we are able to help you with your academic goals. Thanks TutorVista Care Team

Texas
1 review
5 helpful votes
Follow Kim C.
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I was trying to figure out a problem for my chemistry home work and this little chat box popped up saying I could have a free demo session. So I said yeah, sure why not? Maybe it could help... boy was I wrong! This person was very rude the entire time! I couldn't get all of the convo in the picture and he refused to give me his name in the beginning. What a waste of time, I will never be using this site again!

Date of experience: February 11, 2015
Tutorvista C. — TutorVista Rep
over a year old

Dear Franni, we apologise for your experience. We do offer free one-time demo sessions to our customers so that they have hands on experience on how our system works. Considering this is a demo session we might not be able to solve a complete problem, etc. If you are in need of a demo session, you can feel free to drop us an email at care@tutorvista.com and we will work to arrange one for you. Thanks TutorVista Care Team

California
1 review
2 helpful votes
Follow Ian M.
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I gave into this site and purchased a 1 week plan. Let me just say that I had a homework assignment in chemistry that was extremely important because I had to use it to study for the final. I can't believe the service they are offering you for the money. This website is a great way to get sleep deprivation because it sucked up my entire evening. I failed the chemistry test because I didn't have time to study the assignment I completed with the tutor. To do one assignment, it took the tutor 6 hours to complete. I'm just glad they have a 100% money back guarantee because I got a refund faster than I could blink my eye.

Date of experience: January 28, 2015
Tutorvista C. — TutorVista Rep
over a year old

Dear Ian, we apologist for your experience, we request you to send us an email to care@tutorvista.com. We will review your attempts for the topics that you tried getting help in. Once we have reviewed your issue, one of our customer service representative will speak to you and help you with an appropriate solution. Thanks.

California
1 review
3 helpful votes
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Avoid this web site!
January 27, 2015

Avoid this web site! I found errors on nearly every page I examined. Some of the content is stolen from other web sites (including mine). This company should be shut down and forced to pay retribution for these thefts.

Date of experience: January 27, 2015
Tutorvista C. — TutorVista Rep
over a year old

"Hi Steve, we understand your concern. We request you to share some of our content page urls where you found errors. You can email them to care@tutorvista.com. If the errors are found true, our team of dedicated content experts will make sure to do a double check on the content (quality & plagiarism) before releasing them onto the internet. Thank You."

Canada
1 review
3 helpful votes
Follow Qasim L.
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I needed urgent help for an upcoming exam, and without the Academic Counsellor giving me a 5 minute or a small demo to see how the program is, he just went on and on advertising the tutor service. I decided to see how "excellent" tutorvista is, and I looked here to see so many reviews that were negative. I let him know, and he unprofessionally accused TutorVista's competitors that they were writing negative reviews and they are all fake. Completely ridiculous, glad that I wasn't going to do business with these people.

Date of experience: January 17, 2015
Tutorvista C. — TutorVista Rep
over a year old

Dear Qasim, we appoligise for your experience, We do offer free one-time demo sessions to our customers so that they have hands on experience on how our system works. If you are in need of a demo session, you can feel free to drop us an email at care@tutorvista.com and we will work to arrange one for you. Thanks.

California
2 reviews
4 helpful votes
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So i was studying for a midterm exam in math analysis coming up in a few days right? So i came across TutorVista, and decided to try it out. They immediately linked me with an acad person, and after a few minutes of asking my name and subject, they tried to make me decide on a package before even getting a demo or free trial. I had to actually ask for it multiple times before waiting 5 minutes for an actual tutor. I was given about ten minutes, and after i gave the problem to the tutor, he wasted about five minutes asking for my name, and making me confirm that my problem was too long to solve and that it would only be partially solved because of the time frame. I was fine with that. (The problem i gave the tutor I already knew how to do, but i was testing the person because of all the reviews i saw on this site saying that the tutors gave wrong answers). Although the tutor went through the problem right, he/she basically spent the rest of my five minutes not even finishing the first step. I understand that this is a free trial and it is to see how it works, but with this speed, how long is it going to take the tutor to actually solve the problem? After the session, the acad person kept trying to make me buy packages, insisting that it was "the best tutoring program you can find". LIES.

Date of experience: January 12, 2015
Tutorvista C. — TutorVista Rep
over a year old

Dear Redpanda, we apologize for your experience. We do offer free one-time demo sessions to our customers so that they have hands on experience on how our system works. We will escalate your feedback to the academic team and ensure that the issue will be resolved. Thanks.

Illinois
3 reviews
28 helpful votes
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This website is DIRT
January 5, 2015

This website is DIRT. IT asks the same questions everytime you log on. This one guy named John disrespected my mother, and they wouldn't let me ask one question. What kind of tutoring site is this? My advice, stay away from this site, its garbage!

Date of experience: January 5, 2015
Tutorvista C. — TutorVista Rep
over a year old

Dear Kaleb, we apologize for your experience. We do offer free one-time demo sessions to our customers this will help them to know how our system works. Considering this is a demo session we might not be able to solve a complete problem, If you are in need of a demo session, you can feel free to drop us an email at care@tutorvista.com and we will work to arrange one for you. Thanks.

Canada
1 review
3 helpful votes
Follow jamie r.
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When I first came across the site, I was offered a free trial. Then I was put into a 'classroom' online where I was told there was actually no "trial" tutors available. I was told they have different tutors for the free trial than for actual homework help. So fine, they gave me a 'great' deal for one hour of tutoring and assured me there would be absolutely no wait time, he had the tutor waiting for me. As soon as I paid he was rushing to get off chat with me, but I wanted him to stay until I was connected to a tutor. I never was. There was no tutors available. Told him I wanted a refund and he said No please try our services first. I did finally, the tutor gave me wrong answers on my homework and didn't know what he was talking about. He kept asking me if there were answers in the back of my book. He seemed very grumpy and was overall horrible at his job. Finally recieved a refund. Thought i would give it one more try, bought the unlimited package as it was a good price. I was told i would recieve unlimited help, long story short even though i screenshot my convo with the rep saying "you will have unlimited help for 15 days" they only credited my account 5 hours and refuse to do anything about it.

Date of experience: January 2, 2015
Tutorvista C. — TutorVista Rep
over a year old

Dear Jamie, we apologize for your experience. We do offer free one-time demo sessions to our customers so that they have hands on experience on how our system works. We request you to please send us an email to care@tutorvista.com with your login id so that our customer service representative will get in touch with you and help you by resolving your issue. Thanks.

Massachusetts
1 review
2 helpful votes
Follow Kevin S.
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Obviously I believed I was talking to a robot at first, I thought it was an ad to be honest, the guy told me about the service and I screwed around believing he was a robot, i said something like "Is this service free" and he said no and then i said
"Do i Pay with a blood or will 2 legs be sufficient?'

A little later a tutor connected and I did a test question, I asked what is the GrAPH(Of)Sin(x) to make sure that the tutor was fake ( i added spelling mistakes to be sure), she drew a graph and showed me to confirm. She was real.

I asked my actual question and she helped me, actually fully helped me, answered all my questions and showed me how to do it. She didn't know a specific problem but that was because they have only like 10 teachers to answer the thousands of people who go online for the demo, so they try their best and the only one available was a teacher lower grade than me.

But the teachers in the payed program are all masters who are pro's in your subject.

The coordinator came on and when I started to say frustrating things like "I can just relog and pretend I'm a new user to get the new user discount, so don't tell me that I'm the 999,999,999th user to join cause I know i can get this discount again and it won't expire" but he remained calm and friendly and explained me the whole limited teachers for the demo part and I actually will buy the service.

They're legit, they're friendly, the teachers are real, and they actually help. Allot

Date of experience: December 17, 2014
Tutorvista C. — TutorVista Rep
over a year old

Dear Kevin, we appreciate your feedback. We hope we are able to help you with your academic goals. You can sign up for our special packages to get more assistance from our tutors. Thanks.

North Carolina
1 review
4 helpful votes
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DO NOT USE THIS SERVICE!
December 8, 2014

DO NOT USE THIS SERVICE! UNDEPENDABLE! TERRIBLE CUSTOMER SERVICE! My first month with Tutorvista was great, so I renewed my service. After renewing my service, things went down hill fast! I would have scheduled sessions and the tutor would not even show up. Customer care continually told me the problem would be resolved, but it was never any better. It got worse. I finally asked for a refund for my remaining time. They told me I could not get a refund and to enjoy the rest of my tutoring time. This is after MANY complaints. I emailed the company back. They did not respond. I called and they hung up on me. I called back and left a voice mail. I have not heard anything back. I am reporting them to The Better Business Bureau and taking legal action if necessary.

Date of experience: December 8, 2014
Tutorvista C. — TutorVista Rep
over a year old

Dear Emily, we apologize for your experience, we request you to please send us an email to care@tutorvista.com with your login id so that our customer service representative will get in touch with you and help you by resolving your issue. We have escalated the issue to the academic team about the availability of the tutor and ensure we will have tutors available for your sessions going forward, Thanks.

New Jersey
2 reviews
3 helpful votes
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Awful
December 2, 2014

Awful. Tutors are very slow and often give the wrong answers. They do not listen to questions, or respond to your questions. They are unable to explain basic concepts. They have a scheduling system, but more than half the time the tutor does not even come to scheduled appointments. When I call to ask where my tutor is, it's always the same story "technical difficulties" or "emergency" and nothing is done about it and I am left with no one to help me with my homework. What am I paying for?

Date of experience: December 1, 2014
Tutorvista C. — TutorVista Rep
over a year old

Dear Melanie, we appoligise for your experience, we request you to send us an email to care@tutorvista.com. We will review your attempts for the topics that you tried getting help in. Once we have reviewed your issue, one of our customer service representative will speak to you and help you with an appropriate solution. Thanks.

California
1 review
7 helpful votes
Follow Kathleen W.
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Signed up for Tutor Vista for 1 month for $109.99. Within minutes i received a call I could upgrade to 3 months for $249.99. I expressed concern Tutor Vista might not be the right online tutoring company. I used them 2 years ago and the tutors were so slow. Customer service rep told me I would receive a full refund if I was not satisfied. Beware, the reps will tell you what you need to hear to purchase a subscription. Tutors are slow (possibly working with other students at the same time) but more importantly their answers are wrong. Called to cancel and was told, I should have immediately reviewed the Terms of Service to confirm what I was told was the true. 1 month of service cost $124.99 for wrong answers. Don't waste your time or money.

Date of experience: November 4, 2014
Tutorvista C. — TutorVista Rep
over a year old

Dear KathLeen, we request you to send us an email to care@tutorvista.com with your login id and we will review your sessions/s for the topics that you tried getting help in. Once we have reviewed your issue, one of our customer service representative will speak to you and help you by adding few tutors to the preferred tutor list. You can then work with these dedicated tutors. Thanks.

Ohio
1 review
3 helpful votes
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They are rude
October 23, 2014

They are rude. They keep asking you to subscribe. It says you get a free session but you don't. When I confronted one of the people about having a free session they told me that I had been on here before in which I haven't my sister had. They would not give me my free session so I called them worthless and they asked me again if I wanted to subscribe.

Date of experience: October 23, 2014
Tutorvista C. — TutorVista Rep
over a year old

Dear Franni, we apologise for your experience. We do offer free one-time demo sessions to our customers so that they have hands on experience on how our system works. Considering this is a demo session we might not be able to solve a complete problem, etc. If you are in need of a demo session, you can feel free to drop us an email at care@tutorvista.com and we will work to arrange one for you. TutorVista Team

From the business

TutorVista is the world? ۪s leading online tutoring company. Students can study school topics with the help of expert tutors at a reasonable price and time.


tutorvista.com
Founded in 2005
Old Tappan, NJ, United States