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TutorVista
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TutorVista

tutorvista.com
New York
6 reviews
18 helpful votes
Follow jade l.
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Simply horrible, stay away from this site... it's simply a huge scam. They are not sincere to their promise. They tell lies and try to escape when I call them. Different person comes to the phone and disconnect the line without giving proper answer.

Date of experience: November 3, 2013
Canada
1 review
3 helpful votes
Follow Qasim L.
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I needed urgent help for an upcoming exam, and without the Academic Counsellor giving me a 5 minute or a small demo to see how the program is, he just went on and on advertising the tutor service. I decided to see how "excellent" tutorvista is, and I looked here to see so many reviews that were negative. I let him know, and he unprofessionally accused TutorVista's competitors that they were writing negative reviews and they are all fake. Completely ridiculous, glad that I wasn't going to do business with these people.

Date of experience: January 17, 2015
Tutorvista C. TutorVista Rep
over a year old

Dear Qasim, we appoligise for your experience, We do offer free one-time demo sessions to our customers so that they have hands on experience on how our system works. If you are in need of a demo session, you can feel free to drop us an email at care@tutorvista.com and we will work to arrange one for you. Thanks.

New York
1 review
1 helpful vote
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It took an hour to get one problem done. I think they keep you waiting to consume all your minutes. Most of the answers that I was giving were wrong and I spend hours on just 8 questions. It was terrible! I wish I could get my money back.

Date of experience: April 20, 2017
Tutorvista C. TutorVista Rep
over a year old

Dear Sandra, we apologise for your experience and regret the inconvenience caused. We request you to email our Customer Care team at care@tutorvista.com. We would like to understand your expectation and associate tutors to your account that can help you meet your goals. Thanks, Tutorvista Customer Care

Hong Kong
1 review
6 helpful votes
Follow Mirallas K.
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Hey I'm college grade student, and I absolutely love Tutor Vista's service and there tutors. Tutors are super cool, my questions get easily solved by them. They just try to explains in simply and unique which our college tutors wont do. Lol. These tutors helps me to solve all the homework and assignments. And I'm fulfilling all my dreams as a student.

Date of experience: July 28, 2013
California
1 review
2 helpful votes
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This website is ripping off people not only of their money but of childrens right to learn. I accepted a one time trial and I was taken for $99.99. They are thieves and by the way the tutors are not good either.

Date of experience: June 1, 2010
New Jersey
1 review
2 helpful votes
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GREAT!
November 10, 2016

If you're looking for an online tutoring site that doesn't cost hundreds of dollars, tutorvista.com is the right place! The tutors are helpful, patient, and help make sure you understand concepts:)
Unique Code: STE043

Date of experience: November 9, 2016
Tutorvista C. TutorVista Rep
over a year old

Dear Stephanie, we appreciate your feedback. We hope we are able to help you with your academic goals. We do have special offers available now, please feel free to send an email to care@tutorvista.com for any assistance related to subscription and offers. Thanks, TutorVista Customer Care.

California
1 review
0 helpful votes
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Takes a while to figure out everything. Ineffecient process to block tutors which is inconvenient because sometimes you keep getting the same tutors who are ineffective. Pretty helpful resource overall though

Date of experience: July 6, 2016
Tutorvista C. TutorVista Rep
over a year old

Dear Anya, we apologize for your experience. Please send an email to care@tutorvista.com with the registered email Id, our customer service team will contact you and assist you on how to block the tutor from your end. Thanks, Tutorvista Customer Care

India
1 review
6 helpful votes
Follow Jennifer A.
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I'm a first year College student having trouble with differential equations. I came across this website called tutorvista while I was looking up a problem on google. I had no idea of the option of taking tutions online. This was my first experience and I must say they left me much impressed. I've taken 3 classes so far. They have some pretty amazing features like preferred tutor using which I can connect to the same tutor every time. The tutors I got were all holders of MSc in Mathematics. Now I'm confident that I can clear my differential equations classes

Date of experience: July 2, 2013
Maryland
6 reviews
17 helpful votes
Follow H H.
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Do not waste your money on their outrageous prices of "tutoring" or "help." I feel that it is definitely a scam business running, not intended to help students in need, but rather to get them to spend their money on something that doesn't fulfill its services. The tutors I've had were extremely rude and non-native English speakers. Their sentences could not be correctly comprehended nor could they explain in simple English what concepts were. The academic counselor I got linked was even worse. He said that I was the rude one because I was so unsatisfied with this service, but if you're trying to make money, you don't tell the consumer that they are rude. This "counselor" had the worst attitude ever and I will never be using their service again.

Date of experience: September 25, 2016
Tutorvista C. TutorVista Rep
over a year old

Dear HH, we apologise for your experience and regret the inconvenience caused. We request you to email our Customer Care team at care@tutorvista.com. We would like to understand your expectation and associate tutors to your account that can help you meet your goals. Thanks, Tutorvista Customer Care

Pennsylvania
1 review
1 helpful vote
Follow kathy p.
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I don't understand why I should have to settle for a minimum of one star; they deserve "0' stars. This is a scam. Do not fall for their affiliations; they are just supporting the outsourcing of U.S. jobs. It is obvious from every review that we have all experienced the same poor service, language barrier and the "automatic renewal" that results in months worth of huge fees. They should be stopped. I will dispute all charges on a credit card and I would also contact the Better Business Bureau, but they are in India. Also, they offer a "guarantee." What is the definition of a guarantee? I would assume satisfaction and those are my rules. They can have their rules of a "no refund policy"; I have a rule that a guarantee means satisfaction guaranteed or I get my money back.

Date of experience: December 29, 2010
Canada
1 review
0 helpful votes
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A vista way to learn
December 16, 2015

TutorVista has allowed me to have the help I need at my own convenience. If I was ever having trouble with my homework or needed help understanding a topic, the tutors were always willing to help. All the tutors are very friendly and they are always willing to lend you a helping hand and adjust their teaching to fit your learning style. The 24/7 access to the site made it so I could use the site at my own pace and address any problems I had immediately from the comfort of my own home. Overall, it has been a very pleasurable experience and I would highly recommend TutorVista's services to anyone.

Date of experience: December 16, 2015
Wisconsin
1 review
1 helpful vote
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Excellent resource
December 14, 2015

My son, currently a high school junior in Texas, takes dual credit and AP courses. There are times that he needs extra help understanding more advanced math concepts. He is able to utilize the TutorVista site to gain that knowledge. It is not a site that just gives the student the answer. Instead, they work step-by-step from the proper formula down to the answer. The student is expected to contribute, to the point they're capable, throughout the process. My son has become more confident and scored higher on tests as a result of this guidance. This is not just a useful tool for upper level math courses. Help is available for multiple subjects at many levels. We greatly appreciate the awesome tutors at TutorVista and highly recommend them! Dav317

Date of experience: December 14, 2015
California
1 review
1 helpful vote
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A Great Service
July 16, 2016

I thought TutorVista was an excellent tutoring service that really helped me when I was struggling in calculus. The tutors were very helpful and go step through step to make sure you understand the material. Overall I am satisfied with this website.
-Alexw

Date of experience: July 16, 2016
Tutorvista C. TutorVista Rep
over a year old

Dear Alex, we appreciate your feedback about our service. We hope we are able to help you with your academic goals. We do have special offers available now, please feel free to send an email to care@tutorvista.com for any assistance related to subscription and offers. Thanks, TutorVista Customer Care

Texas
1 review
1 helpful vote
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Clueless and Rude
March 28, 2017

I signed up for this service to help with my college calculus class. The kind that would normally be covered in AP Calc BC. After I signed up, the tutors were passive agressive and made stinging little jabs like, "kindly tell me which part you didn't understand," and then finally telling me, "please make this sure [sic] with another tutor as I am not much sure [sic] with this." Would never in a million years have paid for this service had I known it would be this bad.

Date of experience: March 28, 2017
Tutorvista C. TutorVista Rep
over a year old

Dear John, we apologize for your experience. Please send an email to care@tutorvista.com with the registered email Id, our customer service representative will get in touch with you and help you by resolving your issue. Thanks, Tutorvista Customer Care

Texas
1 review
5 helpful votes
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I was trying to figure out a problem for my chemistry home work and this little chat box popped up saying I could have a free demo session. So I said yeah, sure why not? Maybe it could help... boy was I wrong! This person was very rude the entire time! I couldn't get all of the convo in the picture and he refused to give me his name in the beginning. What a waste of time, I will never be using this site again!

Date of experience: February 11, 2015
Tutorvista C. TutorVista Rep
over a year old

Dear Franni, we apologise for your experience. We do offer free one-time demo sessions to our customers so that they have hands on experience on how our system works. Considering this is a demo session we might not be able to solve a complete problem, etc. If you are in need of a demo session, you can feel free to drop us an email at care@tutorvista.com and we will work to arrange one for you. Thanks TutorVista Care Team

Utah
1 review
5 helpful votes
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Horrible Service
May 21, 2016

The tutor didn't know anything... about TRIGONOMETRY, I was explaining it to her. The guy I was talking to, John, wouldn't stop telling me why I should join. Offered me 1 a discount for 10%, then 5% and then 15%, but only if "you sign up right now." and he claimed that all the tutors have either masters or PHD's. But thats a load of crap. As I was talking, and trying to ask questions about the company, the guy got rude and only ever replied with pre-made responses, which is incredibly annoying. Ended up wasting an hour just for him to realize that I didn't want to sign up anymore because of the constant "sign up now and get a discount" or pre-made responses. Don't waste your time, spend your money on a real person who you can physically see and work with in person. Because they can't charge your card for extra months or hours that you didn't want.

Date of experience: May 21, 2016
Tutorvista C. TutorVista Rep
over a year old

Dear Tyler, we apologize for your experience. We offer free demo session for 10 minutes just for students to understand how our service works. You will be connected to the best tutors once you sign up with us. We will ensure that the best tutors take demo session going forward. Thanks, Tutorvista Customer Care

Wisconsin
1 review
2 helpful votes
Follow Beatriz M.
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First of all, let me point out the good things. The person talked to was kind, and provided me with info about the site, since it was my first experience on the site. However, he/she (can't remember) kept on talking about deals and all that stuff. For someone like me, I don't have money for each month/session. However, he/she asked me to save the link (which i did) and to call the toll free number. At first, they said that they would provide a free session, but I never got to it because I already solved the problem in the end. I would consider this site as helpful, but I'm not so sure.

Date of experience: May 11, 2015
Tutorvista C. TutorVista Rep
over a year old

Dear Beatriz, thanks for your feedback about the service, we apologize for your experience with sales team. We do offer free one-time demo sessions to our customers so that they have hands on experience on how our system works. Considering this is a demo session we might not be able to solve a complete problem, etc. If you are in need of a demo session, you can feel free to drop us an email at care@tutorvista.com and we will work to arrange one for you. Thanks TutorVista Care Team.

Pennsylvania
1 review
2 helpful votes
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They were unable to help me with the problem I submitted. After being passed around to about 3 tutors without any instruction, they refunded my money. I've written this review because I saw other reviews that said they didn't refund. In my case, they did. My rating of them is neutral. That they couldn't help me may not have been unreasonable. I've had many college math courses and I couldn't see the solution.

Date of experience: December 19, 2013
Tutorvista C. TutorVista Rep
over a year old

Dear James, we apologise for your expereince. We hope you come back to use our service soon and we would work hard to improve your experience.

New York
1 review
1 helpful vote
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I paid for 5 hours
June 4, 2014

I paid for 5 hours. The tutors are very slow and waste time. One problem took over 40 mins and the person regardless of my warnings refused to solve. They delay and ask many questions which was not helpful. A simple problem seriously over 40 mins. I constantly had to ask are you there? If one problem is more than 40 mins then how can this be worth it, Slow with no results, this is the worst service ever, when I pay for something I expect to get what I have paid for, and this is horrible, horrible, horrible, I constantly had to ask are you there from slow and no response, what nonsense,,,

Date of experience: June 4, 2014
Tutorvista C. TutorVista Rep
over a year old

Dear AS, we apologise for your experience. We request you to send us an email to care@tutorvista.com. We would like to review your session and provide necessary feedback to the tutor. We would also like to provide you with compensation for the time you have lost. We hope you a wonderful experience ahead.

Ohio
1 review
1 helpful vote
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You have to pay an unreasonable amount the people that have anything good about this site are just people from the company pretending to be a student that needed help. The tutor I got was extremely rude and not very intelligent. Trust me this site is a waste of your time and they will take your money if your not smart enough not to trust this website.

Date of experience: November 22, 2013

Overview

TutorVista has a rating of 3.1 stars from 275 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TutorVista most frequently mention high school, good tutors and unique code. TutorVista ranks 459th among Tutor sites.

service
45
value
43
shipping
14
returns
19
quality
41