Signing up with Tutor Vista was a big decision for me, some bad reviews put me in dilemma. As a college grade student I wanted to invest my money for right organization and I did the right thing choosing Tutor Vista. After trying more and more demo sessions I made up my mind to buy a tutoring package. Tutors were very helpful, yeah few questions were not able to solve by tutors. But quickly they connected me to different tutor and solved the issue. So far I'm happy with the service, and I'm hoping it will continue the same.
Wow! This site is very exemplary! The service was good, The workers had communicated well. I acted like a child who needed help with homework and gave them a random question which they had answered correctly. But for people realize that I had normal people. Some of the online tutors you may face may have had a rough day. If you do see one just leave the chat and report them!
SLOW! Took 45 mins to an hour for them to explain ONE problem. It was also SO hard to get a tutor online with you.
Once I got the tutor online to chat with me, their connection would continuously fail. When they got back after 10 minutes of time being wasted, they would just apologize and it would happen again in another 10 minutes. I love wasting my money.
Very very disappointed.
Dear Jennelle, we request you to send us an email to care@tutorvista.com with your login id and we will review your sessions/s for the topics that you tried getting help in. Once we have reviewed your issue, one of our customer service representative will speak to you and help you by adding few tutors to the preferred tutor list. You can then work with these dedicated tutors. Thanks.
I used this site 10 years ago when the people & business was run with some dignity and character.
Thought I'd get a jump start with my daughters. Well the quality of the instructor left much to question. You'd waste more minutes waiting than instruction.
I decided prior to my 30 hours of completion that this was not for us. I called to cancel and was told that they were sorry for me to leave and they'd cancel my subscription. I wrote the name of the guy (foreign to the USA) and took him at his word. Well, 9 months later I found some disputes on my bank statement and decided to take a quick look through my credit cards. I found they billed me for an additional month at $125.00, which was not the amount I was billed for the first month. I called and kept getting the run around. This business is out sourced and so is your credit card information.
Dear Judith, we appoligise for your experience. We request you to please send us an email to care@tutorvista.com with your login id so that our customer service representative will get in touch with you and help you by resolving your issue. Thanks, TutorVista Customer Care
People just try to rob you. Tutors are extremely slow with their service. Probably trying to spend more time so they can squeeze out dollars from their students. Tutors do not teach properly AT ALL. I don't even know why this site exists! Stay away from this site! They are thieves!
Dear AA, we apologize for your experience. However, we have trained tutors to serve our students as per their requirement. It would be great if you could email us your registered email Id and contact number to care@tutorvista.com, one of our customer service representative would be happy to talk to you. Thanks, TutorVista Customer Care
TutorVista was one of the most reliable sites while taking my Probability and Statistics course! If it was not for me getting the help from the tutors, I would not have passed this class. The tutors explained each step thoroughly and made sure I understood the concepts before going to the next problem. Thank you so much TutorVista!
Dear Sharmaine, thank you for sharing your feedback. We are glad that our tutors were able to help you to achieve the academic goals. Thanks, TutorVista Customer Care
I am using this website for last 3 months and subscribed for all the subjects. Tutors are really good. I was bit hesitant initially when they were asking me to try and show my work. But with their appreciations i am much better now and i have become a fast learner. Initially i was thinking that they are taking long time to answer but when i also started responding they responds faster now. Tutors are of really good quality. Thanks TutorVista for enhancing my skills.
I think that TuorVista is probably a good tutor service for those wanting to do Statistics by hand. They're good at helping with traditional Statistics questions. They are not well equipped for Statistics used in Excel, R Programming, and the more modern requirements.
I find the whiteboard tool helpful but not sufficient since there's no voice option, just chat. I did not give it higher than 3 because there's still some improvements that need to be done with regard to communicating the information more effectively and efficiently. It's not a classroom setting so quick and effective communication is vital.
Dear Mark, thank you for sharing your feedback. We will consider your feedback on integrating audio feature in statistics package. Please send an email to care@tutorvista.com with the registered email Id and phone number, our customer service representative will get in touch with you when the audio feature is integrated. Thanks, TutorVista Customer Care
Not awful but not great either. Just OK. Maybe it's that online tutoring is not the right vehicle for my daughter, but she wasn't comfortable with it after 3-4 lessons in both math and science. The UI was a bit clunky and slow, and live, more interactive tutoring has worked much better for her and our family. Tutor Vista very promptly returned my money when I asked to cancel my subscription, so no issues there. The few people I spoke to on the phone were basically nice, but you have to be very comfortable dealing entirely with foreign employees, and if you're not, this is not the right company for you.
Dear Martha, thank you for your feedback. We are sorry to see you go. One of our Relationship Exec. Would be happy to speak to you, better understand your expectation and then add a few tutors to the preferred tutor list. You can then work with these dedicated tutors. We would be happy to provide you with a couple of free sessions so that you have a better understanding of how this system can benefit you. Please feel free to drop us an email to care@tutorvista.com. Thanks.
Well, one of my preferred tutors in tutorvista pointed me to this site and asked my honest opinion. So here I am. (personally I have lot of respect for this tutor)
Firstly, its prices are very very appealing. I mean 30 hrs tutors for 100$ you get nowhere trust me. Tutors are really cool. They sometimes make errors but correct it nonetheless and are quite patient with you.
The interactivity with them is easy using whiteboard tools they provide. You can try many different tutors and mark the ones you like as preferred (in which case your request will be prioritized to them)
The only drawback I found was lack of video sessions, but they say this is to respect user's privacy which is fair enough. I would have really liked if they had video sessions as well.
Thanks Tony, we appreciate your feedback. We hope you continue to have a wonderful experience.
While the site claims that they can help with your questions anytime, I found that to be inaccurate and so I stopped using their service. What I learned from using the service was that if you really needed to prepare for an exam the next day, you should not expect to get all your hours done whenever you want to. There will be no one to help you whenever you exceed a certain amount of hours, even if you paid for it. No tutor will work on your lesson and you will wait indefinitely. I ended up doing bad on one of my exam because I relied on getting help from TutorVista and after 2 or 3 hours of tutoring, no tutor was willing to take my lesson. They are just unreliable and I would never trust them again with my money.
ID: zai419
Dear Zee, we apologize for your experience. We request you to please send us an email to care@tutorvista.com with your login id so that our customer service representative will get in touch with you and help you by resolving your issue. We request you to schedule a session in prior so that you will get connected to the tutor on time. Thanks, TutorVista Customer Care
You guys take freakingly long to answer a question. It took me 2 hours to answer 1 question! During Tutor Vista their was a chat that said free tutoring but once i connected with a Acad Coordinator they told me i had to pay. It was such a rip off! The Tutor's are extremely slow! And the prices are freaking high. Though i got my questions right. It is very disappointing
Dear Justine, we request you to please send us an email to care@tutorvista.com with your login id and we would review your session/s. There could be a possible delay from the tutor's end if the question posted, is of advance level. The tutor needs to ensure that the answer provided is correct. Our focus is never to provide direct answers to students but to help them understand the concept. Our services are quite affordable and we recommend you to try our services and benefit out of it.
The tutoring website was okay but the tutoring hours were extremely short and, more than once there was issues with the hours of operations. Once, I was told to wait for five minutes to be connected to a tutor, but instead was disconnected and the tutoring site closed. The tutoring I did receive was okay, but nothing exceptional. I did not renew my subscription and instead found a different site to receive my tutoring.
Unique code: SAB855
Dear Sabrina, we apologize for your experience. Please send an email to care@tutorvista.com with the registered email Id, our customer service representative will get in touch with you and help you by resolving your issue. Thanks, Tutorvista Customer Care
Guys out there who are battling Statistics. I suggest you to take a look at the Tutorvista site. They got some great tutors out there and definitely will solve all your problems, they provide the best learning guidance. After searching countless websites, finally I stumbled onto this site where I acquired a step-by-step explanation to my stats problem. I'm really feeling good after using this amazing website.
Dear Javed, we appreciate your feedback. We hope we are able to help you with your academic goals. Thanks, TutorVista Care Team
My daughter needed help in Algebra 2, and she showed me this website. Things started slow, with a free tutorial session for one problem. The answer was abbreviated, but we took our chances and signed.up for the one month session. (ask for the discount code for $25 off). We were pleasantly surprised by the real live tutor who joined the new session. They were very knowledgeable, friendly, and gave encouragement with happy faces next to the correct problems. Definitely try this program... your child and you will be very happy.
Dear Gary, we appreciate your feedback. We request you to drop us an email to care@tutorvista.com. One our team members will speak to you to understand what worked for you so that we can share the learnings with other students.
I have been using TutorVista for about two months. So, far I would rate this online tutoring average. Sometimes the tutor does not know how to solve the problem and if you tell them the answer key, and they got a different answer they will say "double check the answer with your teacher." Also, if you were already scheduled a session, the tutor did not show up. That happened to me more than three times. Overall, it is an ok online tutoring.
Dear Ida, we apologize for your experience. We request you to please send us an email to care@tutorvista.com with your login id so that our customer service representative will get in touch with you and help you by resolving your issue. Thanks, TutorVista Customer Care
I really enjoyed the tutoring program because before I Dodd not get understand anything at all about differential equations and from now on I could do one on my own. I came by being on levels 1 to level 10. Awesome learning experience!
They ripped my 150$ in the name of Unlimited tutoring. Worst tutors. They are painfully slow. Some of them are still good but mostly are nightmares.
Customer care is highly unresponsive. If you want to waste your money then only go for them.
Awful. Tutors are very slow and often give the wrong answers. They do not listen to questions, or respond to your questions. They are unable to explain basic concepts. They have a scheduling system, but more than half the time the tutor does not even come to scheduled appointments. When I call to ask where my tutor is, it's always the same story "technical difficulties" or "emergency" and nothing is done about it and I am left with no one to help me with my homework. What am I paying for?
Dear Melanie, we appoligise for your experience, we request you to send us an email to care@tutorvista.com. We will review your attempts for the topics that you tried getting help in. Once we have reviewed your issue, one of our customer service representative will speak to you and help you with an appropriate solution. Thanks.
She did not attend the scheduled lesson as we kept waiting, Tutor was not available as per the last minute message.
Also she has had 2 lessons so far, both poor quality.
First lesson call was dropping off every 5 minutes
Second lesson she was told that she cannot have audio lesson and need to talk to customer service so we discontinued after 15 minutes into the class as it was not making sense.
I have left a message for Customer Service team so far no response.
VERY DISAPPOINTING EXPERIENCE. ZERO RATING
Dear Achal, we apologize for your experience and regret the inconvenience caused. We request you to email our Customer Care team at care@tutorvista.com, our customer service representative will get in touch with you and help you by assigning expert tutors as per the requirement. Technical issue you were facing during audio session is resolved now and it will not be repeated. Thanks, Tutorvista Customer Care.
Answer: Yes, I paid $350.00 for a three months period. Here was my online chat with one of their colleague. Welcome to TUTORVISTA Type your question in chat window below. Acad Coordinator [AC] says: 02:23:08 PM Welcome to the world's leading online tutoring institution. 02:23:10 PM Hello, I am your Academic Counselor and will help you. May I please know your name? Guest 74206351 [G] says: 02:23:53 PM Yesterday, I talked with Ethan. He wanted me to give him a call. Will he be available? Acad Coordinator [AC] says: 02:23:56 PM Which grade and subject are you looking for help in? Guest 74206351 [G] says: 02:25:09 PM 9th grader on algebra I, Biology, English. Acad Coordinator [AC] says: 02:25:13 PM Do you need homework help? Or are you preparing for a test? Guest 74206351 [G] says: 02:25:41 PM Homework and assignments including tests. [ Acad Coordinator is Typing...] Acad Coordinator [AC] says: 02:25:48 PM Okay 02:25:56 PM I will help you on that 02:26:02 PM I think he is not available today 02:26:11 PM Is there a phone number where I can call you now? Guest 74206351 [G] says: 02:26:24 PM He said that he will. Acad Coordinator [AC] says: 02:26:37 PM Is this your number - 5714800724? Guest 74206351 [G] says: 02:26:54 PM Yes. Acad Coordinator [AC] says: 02:27:07 PM May I call you now and help you? 02:27:34 PM If that is okay? Guest 74206351 [G] says: 02:27:46 PM Tell me when Ethan be available Acad Coordinator [AC] says: 02:28:14 PM He was supposed to be there, but have not come yet. 02:28:32 PM I think he wont be available today 02:28:42 PM He has informed me about your call. 02:28:49 PM That's how I have your number 02:29:49 PM He has told me to suggest you some best deal to subscribe. Guest 74206351 [G] says: 02:30:00 PM Ok, that's fine. Can we do it online? Acad Coordinator [AC] says: 02:30:05 PM Yes 02:30:17 PM Let me explain about the tutoring plans that we have. 02:30:35 PM Are you looking for regular help in these subjects? 02:30:59 PM I mean, in algebra I, Biology, English? Guest 74206351 [G] says: 02:31:02 PM Follow me on the buy now. Acad Coordinator [AC] says: 02:31:24 PM Okay, I will give you a Promo code to get the discount. 02:31:34 PM May I know which plan you would like to start with? 02:33:42 PM You will get the 90 hours plan at a discounted price of $264.00 02:33:56
TutorVista has a rating of 3.1 stars from 275 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TutorVista most frequently mention high school, good tutors and unique code. TutorVista ranks 459th among Tutor sites.
Hi Alen, its great to hear about your experience. We hope you continue to benefit from our services.