TrueFacetReviews 95

This company claims to check authenticity of items they sell, this is why I chose them out of many used jewelry sellers. But I received a fake ring, and when I've contacted support they just told me to return it and tried to convince me that ring isn't fake and that I am wrong, but I owe few different types of Tiffany rings and I did a research and this is 100% fake, no one bothered to check it before sending to me. I can only imagine how many people were scammed just because they believed their authenticity promise. So be aware.

I bought a necklace from TrueFacet and I'm very happy with it. They guarantee that their pieces are authentic. When I received it, I had it authenticated for my own peace of mind, and it's the real thing. The condition was exactly as stated on the website. The only caveat can be timing, as the way they work with their sellers has two different modes. They take the person's piece and authenticate it before posting it for sale, and once it's sold it's shipped quickly. Or the seller takes their own photos which are sent to TrueFacet and posted. If you buy a piece from that type of seller, the seller has to mail the item to True Facet to be authenticated, and once it is, TrueFacet mails it to you. That process can take a 2-3 weeks. So if you're in a hurry, I would suggest calling them and finding out the process before making the purchase.

My fiancé and I found the engagement ring we fell in love with at Tiffany's, but it was way out of our budget. We searched online and found TrueFacet.com. We were a little skeptical at first, but decided to buy the same Tiffany ring online (used) because TrueFacet had a 7-day return policy, which made us feel more comfortable about the risk involved. The ring arrived right on schedule, cost less than half of the original Tiffany price, it was in perfect shape (you could not tell it have every been worn before) and in the perfect size. It would have cost us the same thing to have the ring made from scratch at a wholesaler, without the added fact that it was a real Tiffany.
We had the Tiffany ring from TrueFacet verified at two independent jewellers and both confirmed it was a high quality diamond and that the ring was barely worn (if at all). We were thrilled, and very happy with our TrueFacet experience. I rarely write reviews online, so the fact that I am taking the time to write this means a lot. I would say the only constructive feedback we have for TrueFacet is that there customer service over the phone was a bit gruff -- they could polish their over-the-phone client relations services.

1. First you offer the watch for $ 4995.
2. After they got the order, they ask for verification and I had to send you a copy of the driverlicens and the ID
3. Than they ask for additional verification. So I had to send you a copy of my Credit card!
4. Than they informed, that the watch is no longer available
5. And than. What a miracle and surprise. The same Item, with the same No. Is back on the website for double of the previous price.

Im very disappointed and feel very bad treated. This is very in serious.