TrueFacet

True Facet customer support answered all my questions timely and delivered the watch exactly as described on the website.

Amazingly done website! Functions perfectly good and i did not meet any obstacles in terms of usage and overall.

TrueFacet.com is an online jewelry store that offers several features that set it apart from other retailers in the industry. Here are some of the key features of TrueFacet:

1. Wide Selection: TrueFacet offers a large selection of authentic and affordable fine jewelry from top brands, including bridal, fashion, and diamond jewelry. With a vast inventory of pieces to choose from, TrueFacet gives its customers a wide range of options to find the perfect jewelry to suit their needs.
2. Competitive Pricing: TrueFacet is known for offering competitive pricing on its jewelry pieces. The company strives to provide its customers with the best values in the industry, allowing them to save money while still enjoying the quality of fine jewelry.
3. Free Shipping: TrueFacet offers free shipping on all orders over $49, which is a great value for customers who are looking to purchase several pieces of jewelry at once. This free shipping policy also makes it easier for customers to take advantage of TrueFacet's competitive pricing without worrying about additional hidden shipping costs.
4. Excellent Customer Service: TrueFacet has made customer service a top priority, offering customers the ability to reach out for assistance via email, phone, or live chat. The company employs a team of knowledgeable and friendly customer service representatives who are dedicated to helping customers with their questions and concerns. Additionally, TrueFacet offers a 30-day return policy, giving customers the freedom to try out their jewelry for a full month before committing to a purchase.
5. Wide Range of Payment Options: TrueFacet offers a wide range of payment options, including Apple Pay, PayPal, and Google Pay, which provides customers with greater flexibility and convenience when it comes to making purchases.
6. Easy Navigation: TrueFacet's website provides an intuitive and user-friendly interface that is easy to navigate, making it simple for customers to find the jewelry they are looking for quickly and easily. The site also features several search tools, including the ability to search by brand, product type, and even price range, to help customers narrow down the pieces they are interested in.

TrueFacet provides a number of features that make it an excellent choice for customers looking for a high-quality and affordable fine jewelry solution. Whether it's the wide selection, competitive pricing, excellent customer service, or easy navigation, TrueFacet has the tools necessary to satisfy the needs of even

I ordered a Panerai watch from them on 3/11, needed the watch for my husband's 65th bday on 4/2. Website says ships within 3-7 business days. I call Hetal from customer service the following week and she is vague and tells me I'll get it before his bday. I begin to get a gut feeling that something isn't right so I tell her that unless she can guarantee a delivery date that I want my money back. She calls me back with a guarantee date of 3/26. On 3/25 I call looking for a Fedex tracking number and was told they would call me back in 5 min. Two hours later I call back and they tell me that they won't have a tracking number till later that night given that it will be overnight express. At 6:30PM I get and email that unfortunately, the watch could not be authenticated and that they will have a similar watch in a couple of days. I called first thing on 3/26 and demanded my $7,000 back. Hetal tells me that it will take 3-5 business days to refund the money. Today is 4/7 and no money back yet. Can't reach them on Customer Service line. Of course I put a dispute in with my credit card company but this is extremely upsetting.

Everything went well. The watch is quite beautiful.
I'm sure I will enjoy having it and wearing it.
Thanks for the follow up.

Excellent anything I need to buy? I'm going to check with them. Have a good experience.

The shipping was fast and the product wonderful will be using this website again for my jewelry needs in the future.

The concierge contacted me concerning the size of the ring I purchased. She was polite, efficient and I had my package delivered in record time.

The product I purchase is exactly what I wanted and in extremely good condition. I am very pleased with my purchase!

It was pretty straightforward. Added the item I wanted to the cart, checked out, and I was good to go!

Love your products just bout thank you so much great service easy to buy greatly set up website and fast shipping

DO NOT ORDER FROM HERE. I placed an order March 2nd and needed it to arrive by March 14th. I called March 6th and 10th and got PHONE CALL CONFIRMATION the order would be delivered by the 14th. I called today, March 13th and they have told me they will not have the watch and that the seller never even had the watch in the first place. So they lied and lead me on this whole time and now I am left with no watch. The watch was a business gift for an extremely valuable partner hence the reason I ordered 2 weeks early and called multiple times to confirm I would receive the watch. I could have planned for this earlier and gotten a different watch but instead I am left with a business meeting tommorow with no watch and theres no way I can order one and get it here in time. They offered me no assistance and no recourse they just said "oops sorry heres a refund" and thats it. Horrible customer service and outright lieing about inventory and left me totally screwed! BUYER BEWARE!

This is my second purchase through TrueFacet and I couldn't be more pleased. Shipped fast, product was exactly as described.

Fast delivery! Quick response to questions and helpful. Good customer support and service.

I received the item in the time expected... great place to buy items...

I never received the watch that I purchased that they told me it was sold to someone else

Easy purchase,
Lovely watch
Thanks so much!
Would purchase again

Great price. Great product. The process was very simple.