About the Business
We produce butter soft, affordable, high quality fitted premium tees for men.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
True Classic has a rating of 4.4 stars from 485 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with True Classic most frequently mention customer service, wrong size and new shirts. True Classic ranks 18th among Men's Clothing sites.
Best t-shirts on the market and I've tried many of them. New releases like button downs and jeans are also great quality.
Why can't every company I order from have the same quality of people doing exceptional customer service? Love the T-shirt too
We're so flattered! Thanks for this review, Stephen!
Looking good after a few wears and washes. I bought the 6 pack and I'm wearing them almost every day.
Thanks for your support, Peter!
Two shirts did not fit properly. Within 24 hours Customer Service had my new shirts on the way. Great job.
So glad we were able to get you taken care of, Richard!
I had a problem with sizing. The customer service rep was exceptional in resolving the issue and getting replacements sent.
Thanks for this great review!
I have had nothing but great experiences with all of my TC purchases. I love my tees, active wear apparel, long sleeve button ups, polo shirts etc.
We're pumped that we could fill your closet! Thanks for sharing Silverio.
Beyond phenomenal customer service. I had a small issue and it was handled far better than I ever expected.
So glad we could make things right for you, Todd.
I found out about True Classic from Jon Blevins aka BeardedBlevins on Twitch. Decided to order a 3 pack of the long sleeves, and it was the best purchase I've made
Stoked to hear you love our long sleeves! Thanks for sharing this review.
As I'm in Brazil I got my order misplaced. Upon reaching the staff on Instagram I've got all support I need. They'll send me another shipment.
So glad we could help, Alexandre.
I order some tshirts - everything is fine, good quality, good prices. Shipping was fast. Thank you so much
What an honor; thank you for leaving this review for us!
The shirts feel great and customer service stepped contacted me to ensure everything was great with my order
Hi Jamie! Thanks for this review. I was able to pull up your ticket from September; our team was waiting to confirm which tees shrunk from your order. We never heard back. I went ahead and reached out, on your ticket you emailed in today. We are always happy to make this right!
I orded the rong size and after trying them these shirts were to big for me. I contacted the costumer service and the send me new $#*!s for free. I could also keep the other ones. Perfect.
Thanks for this great review! Appreciate it, Tom.
Material is so thin you can see chest hair through it and company wouldn't accept a return as it was a sale item. Not happy.
We totally understand sometimes lightweight tees aren't for everyone. We have worked hard to create a unique blend with a lightweight feel, and designed with the best quality. We like the lightweight feel so it can be worn, all year round. We're happy to send out a different color, we definitely want you to love your tees!
Timely response and friendly customer service rep who resolved my sizing issue immediately. Overall great customer experience.
Pumped we were able to get you in the right size.
Communication and customer support second to none! You should run courses in how to look after customers!
Thanks for this great review; we love our customers!
Not your average t-shirt store, quality tees fit like theyre custom tailored and customer service felt like we were long time friends. Bravo
Thanks for your awesome review, Jason!
Cheap poor-quality T-shirts that don't fit and I can't even return. I don't know why they would ever get good reviews.
Hey Nathan. We don’t typically allow returns on final sale items, due to the deeply discounted prices. This is reflected in the product page. Always happy to make an exception for our friends, however. I’ll reach out to confirm sizing.
There was some shrinking but they replaced our shirts immediately! Got new shirts, no questions asked. Great service and we love the shirts!
We got your back, Kristy! Thanks for sharing.
Outstanding product, excellent service. I'm actually looking forward to the next time I need some shirts, because I know exactly who I'm going to.
Thank you for taking the time to share your experience Kristopher! We appreciate your support!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Pumped to hear it, Ross! The denim is one of our faves, too.